SnapComms Reviews

It's extremely user-friendly. We have been able to train many team members on the program and had no issues in that process.

Sometimes what you're looking for can get buried a few buttons back, but once you're used to the program there are no issues.

We're able to easily and quickly communicate any internal messages, achievements, changes, etc. to our entire office. Both access directly to their computer and to all other screens. We've realized that our team pays more attention to the screens than flyers around the building so it has greatly benefitted communications.

SnapComms is very easy to use. Intuitive UI. Creating notifications to receiving messages is very simple yet successful. Technical support is just a click away and very quick to respond. The solution provides us with the tools to alert and notify our employees.

I also like dealing with Ellen Rollins. She is very knowledgeable and ensures our needs are met in a very timely manner.

I don't believe there are any downsides.

The Portal UI is easy to use and the notifications can be quickly created and sent.

10/10

When email goes down how do you alert your employees there is an outage? SnapComms solves this problem seamlessly. We are able to notify everyone in our company within minutes of an outage.

Snapcomms is easy to use and you can quickly publish items. I like the level of customization that is available.

The snapcomms website is not very friendly on mobile devices and they haven't created a mobile app for snapcomms administrators to use when on the go.

Snapcomms helps us streamline communication and get important messages out to our end-users. We are no longer having to rely on email and word of mouth to get messages out. People are responsive and quick to act.

Easily communicate with the team, and employees, even up to date with the project and listed tasks. it is a complete corporate communication solution.

Some employees are not much familiar with tech so sometimes needs training sessions

It builds a strong relationship between employer and employees, making them feel like they are a team not working individually.

Besides the great features SnapComms already have, they are always working on improvements and I really like the customer service is always provided by our Rep Janice Little

No, there is nothing I dislike from SnapComms. I really enjoy their system and their customer service team.

Currently, we are not waiting for significant improvements, but we are delighted to get the new feature where you can have decision flows

Very easy user interface where you can publish and view results quickly.

Pushing out new MSI clients to users. Would love them to auto update software.

Using Alerts to get employees to take action on initiatives and the ability to send reminders only to those that did not complete the task.

Snapcomms is very easy to use, I have been able to train other team members quickly. The pop-ups and ticker messages look professional and has really assisted our Trust with getting key messages out to staff with immediate effect, rather than relying on colleagues opening emails or reading newsletters.

Not much! However, a feature I feel is missing is that I have to rely on my technical colleagues to create AD groups for targeted messages. You can make groups on Snapcomms manually, but this can be time-consuming,it would be great to be able to export a group in via CSV quickly and be able to do this myself.

Snapcomms is a great tool any company would benefit from procuring this tool, I would recommend undertaking the package that also includes survey tools.

We know some colleagues do not read our manual comms, etc emails and newsletters. Snapcomms forces the message to be seen, even if its just the pop up. If you title the pop up correctly you know it will get a message across or entice the user to open the message. Being able to track who has read or dismissed the messages is also really useful.

Easy to use interface and the ability to target different areas.

No problems with SnapComms itself, just how it was deployed by our IT team. They took a long time to roll out to all workstations.

A really great tool with loads of potential to use for better staff communications and engagement

Urgent alerts to all workstations; themed screensavers to support other messaging or just standalone. Able to target staff in other clinical areas with essential reminders for them.

The platform is easy to use. Any feedback or feature requests are always considered. Over the years, quite a few features we have requested have made their way into the product.

Api access to be able to automate some of the work being done manually is only now being added to beta.

Snapcomms provides us the ability to quickly and easily communicate to our users. The various streams that can be used helps drive communication being read and avoid filling up users mailboxes.

Possibility to target group or users directly

the editor could be better, with drag and drop maybe.

We can quickly communicate with all of our employes when we have suspicious cyberattack.