SnapCall Reviews

We’ve been using SnapCall on our mobile app for quite some time now and the superior customer experience it provided has been highly evaluated by our clients. Never going back to an outdated way of doing phone support and just providing a phone number on our app!! It was so difficult and frustrating for our customers to reach out for help. The team is always reactive to answer our questions and support us if that is needed. Excellent product!

easy to setup and configure! a great way to offer extended services for all your customers

A really useful extension to connect with your customers from your website. We add it and we're enjoying it every day, talking with our leads.

The simplest call button on the market. The installation takes only 5 minutes and the API allows you to be free to create the best user path. Our customers can increase contracts with the call button

We have been using SnapCall for a little while and it works awesome. It allows us to provide phone support access specifically to those to whom we want to give access. We use SnapCall with Zendesk and the integration works great. The team at SnapCall is also amazing to work with. They were incredibly helpful in getting everything set up and are always quick to respond. I highly recommend them.

Snapcall is a double win for us as made easier for our customers to get in touch with us and it is now more efficient for our agent to help them, as all the information related to the user pop up together with the call. Our customers also love the fact that calls are free of charge ( VoiP calls ), no matter from where they are calling. It is also easier for us to gather data such as why customers call, when do they do that and at what time do they call the most. Thanks to their open API, we also had the chance to build our own call button from scratches, meaning we could define, build and improve the Phone Support Experience we wanted to give to our clients. Snapcall Team is also open to feedback to improve their services, which makes easier for us to introduce new functionalities and improvement on the phone support button. Recommended to all those companies who would like to manage in a better way the volume of calls, redefine their Customer Experience and gather in a better way phone call data.