SMS-Magic Reviews

I realy like the ease of the features on the app!!

webhooks are kind of hard to create and add into workflows. i dont like that we have to create a seperate webhook for each sender id

workflows

Product support, Prompt, and fast at responding.

Being unaware of my credit standing and no alerts when youve run out.

Helps me stay communicated with potential clinets.

We get great open rates from our clients.

Some messages aren't going to the right inbox.

Increasing our open rate in messages to our cusotmers.

simple to use. lots of features/

ease of support

I don't know. I like everything use it almost daily

communicating with text with clients who don't like email

We find that many people prefer a text to initiate communication and confirm appointments. The integration of SMS-Magic with Salesforce has been a huge benefit.

Individuals attempt to send a contact or picture thinking that this will come through like a regular text and it will not.

Reaching clients in a timely manner and getting quicker responses.

Easy to setup. Easy to manage incoming and campaigns

Can't delete sms fron the converse desk and support is subpar

Connecting with thousands of leads at one time is essential

It is user-friendly and not complicated to send and receieve messages on a daily basis.

It is reliable and very rarely issues arise.

It is not very sophisticated, perhaps some further add ons would enhance the experince.

It allows us to talk to potential customers who do not want to converse via telephone.

Easy to use and easily integrates into crm

A lot of it is learn as you go. The support team doesn't give you a heads up. You need to hit a snag or system outage in order to learn about the product.

Mass sms sending for campaigns

This is capable of integration with a lot of apps so it makes our jobs easier with integrating it with the different apps that we use. The setup of said integrations is easy to do and takes little effort.

It is hard to connect with a customer service representative when needed over a phone call. Nonetheless, they are able to be reached through email and replies in a timely manner.

It solves our issues of sending out automated texts which in turn saves us a lot of time of having to do it manually ourselves.

the support team is always ready to help

sometime it will take some time to credit balance in account

SMS-Magic help me to create workflow and automation our system.