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SmartTask Reviews

User Rating

5/5 (Based on 2 Ratings)

Rating Distribution

  • Excellent

    100%
  • Very Good

    0%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%

User Sentiments

Ease of Use, Excellent Customer Support, Customizable Platform, Extensive Features

Mobile Application Issues, Lack of Seamless Google Calendar Integration, Occasional Software Glitches, Limited Yearly View

Do You Use SmartTask?

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Review Summary

SmartTask is generally praised for its ease of use, clear interface, and helpful customer support, particularly from Dipali and Chandrak. Users appreciate its robust feature set, including task management, project management, team collaboration, and CRM functionalities. However, some users reported encountering bugs and occasional slowdowns, particularly with the mobile app. While many users highlighted the tool's affordability and overall value, a few expressed pricing concerns, especially for small businesses. Requests for enhancements include improved sorting options, a more robust "Genie" feature, and Google Calendar integration.

Pros

  • SmartTask offers seamless team collaboration and communication.
  • The platform boasts a userfriendly interface with intuitive navigation.
  • SmartTask provides a comprehensive suite of project management tools.
  • The customer support team consistently receives positive reviews

Cons

  • Mobile app functionality lags behind other competitive offerings.
  • Some users experience occasional server downtime and connectivity issues.
  • Certain features, like whiteboarding, are missing or require improvement.
  • The Genie feature needs further development and improvement

AI-Generated from the text of User Reviews

Reviews
RC

Richard C

November 20, 2023 Source: G2.com
"SmartTask Holds Your Team Accountable"
What do you like best about SmartTask?

I like how tasks are displayed for everyone to view. It really holds my team accountable when everyone has complete visibility to each other's tasks. Automated check-ins are great too. I can schedule a notification to hit my team members to log and update their tasks.

What do you dislike about SmartTask?

Not much to dislike honestly. I think this is a great product if you don't have Microsoft 365, or if you're working with a third-party that doesn't have it. But the thing you'd miss is the reporting. This is a very simple platform, but if you're trying to manage a project just with this, it isn't going to work well. It's great for tasks and getting things done.

Recommendations to others considering SmartTask:

If you're having a problem with people forgetting their tasks, or just plain under performing, take a look at SmartTask. It makes the life of a PM much easier. It's super easy to use, and you won't get a lot of complaints from your users. The reporting is also great for management and project sponsors. It gives everyone more of a picture where the project is at, and what needs to be completed.

What problems is SmartTask solving and how is that benefiting you?

We needed full visibility with my team on tasks. This has saved about 10 minutes from my daily standups. Instead of reporting on tasks, we all review SmartTask prior to our meeting, and then we can ask questions if we have any. It saves time, and makes everyone accountable for their work. Great tool for a project manager.

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AJ

Aivaras J

September 16, 2023 Source: G2.com
"Very good tool"
What do you like best about SmartTask?

All features are very useful and practical

What do you dislike about SmartTask?

All is good. I like smarttask. Is very good project managing tool

What problems is SmartTask solving and how is that benefiting you?

Project managing, time planning

Read more
AB

Ankit B

April 6, 2023 Source: G2.com
"Best Project Management Tool Ever"
What do you like best about SmartTask?

SmartTask is the best, most user-friendly, and easy-to-use software to manage your entire work process. A huge number of features at a pocket-friendly cost. SmartTask improved my productivity, Team management, and work management. I am very happy with the entire team of SmartTask. Especially my little friend Ishaan and Abrez from sales for understanding my requirements and delivering to me what exactly I need. Deepali for making my onboarding journey and setup process so easy as playing Super Mario.

What do you dislike about SmartTask?

Nothing at the moment as everything is working fine for me and I am very happy with the service and the support team.

What problems is SmartTask solving and how is that benefiting you?

SmartTask helps me with Time Management, Event Management, Streamline my work process, and accurate results whenever I want. reduce work pressure for my team, Missing Events and many more

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SB

Shilpa B

February 2, 2023 Source: G2.com
"smartTask for easy communication and coordination"
What do you like best about SmartTask?

I like that how as an individual organization, we can create our own projects, monitor timelogs and efficient if team members.

What do you dislike about SmartTask?

That we can not log in time on the smartTask app

Recommendations to others considering SmartTask:

A perfect tool for Work From Hone Situation.

What problems is SmartTask solving and how is that benefiting you?

Assignment of the Tasks, monitor the progress and time spent on it

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AS

Ashok S

November 15, 2022 Source: G2.com
"One of the quite useful productivity tool."
What do you like best about SmartTask?

To be honest, Smarttask is really a tool that leads us to hire more people and to scale our digital products with seamless customer support and task management internally with all the employees across multiple departments. So I would say for a team size like us, it's a quite useful productivity tool.

What do you dislike about SmartTask?

The app needs to be slightly more functional.

What problems is SmartTask solving and how is that benefiting you?

Priorly we have to manage google Sheets and excel sheets on a daily basis which becomes difficult over a period of time, and now those tasks can be easily managed from Smarttask.

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RD

Rohin D

November 12, 2022 Source: G2.com
"Absolutely Amazing CRM aka Project management App"
What do you like best about SmartTask?

The Best thing I like about smarttask is their features where we can integrate all our vendors, sales teams, project teams all at one place. Another good part is that we can make a cross connections between different projects. Their support is great and you can grab them for a quick call to sort your issue anytime. Recently had a chat with Dipali and she sorted out the issue in no time. Love this Saas. big time saver for busy agencies.

What do you dislike about SmartTask?

Nothin as such but would prefer for them to add more integrations down the line. But hey, Pabbly and Zapier can do the same too when connected with Smarttask.

What problems is SmartTask solving and how is that benefiting you?

It just helps to solve all our task management needs and put team together for any project discussions.

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AB

Ankit B

November 3, 2022 Source: G2.com
"SmartTask Review"
What do you like best about SmartTask?

A ton of features, great onboarding support from their customer service! A very intuitive tool for entrepreneurs running multiple projects and to keep all of them in check.

What do you dislike about SmartTask?

Mobile app still has some way to go compared to some of the other competitors but I use it mostly on desktop so it's not a major negative for me.

What problems is SmartTask solving and how is that benefiting you?

Helping me stay on top of projects, especially helpful for recurring tasks that we have to do for our clients. Overall helps our team become more productive and saves time (and of course costs).

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SB

Shafeek B

September 23, 2022 Source: G2.com
"Best software to track projects"
What do you like best about SmartTask?

Smarttask was very useful for us as we handle multiple short-duration projects with a lot of tasks assigned to a number of staff/contractor.

It ensures that we do not miss any tasks as thats critical in our field.

More than anything what I was amazed was the support I received to setup and get smarttask running.

The live chat is a lifesaver when you are stuck and have a doubt about how to proceed.

Had sessions with Dipali who helped clear clarifications I had on some setup issues.

Overall I am very pleased with smarttask and would recommend it to anyone who needs to manage projects/tasks.

What do you dislike about SmartTask?

No Issues as of now. I would recommend smart task to any one who is looking for a project/task management tool.

What problems is SmartTask solving and how is that benefiting you?

Project management, Portfolios (Handling multiple project views) , Handles checklists. Track effectively using custom fields. Track leads till they are won/lost, which helps us a lot in Marketing.

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JS

Jerry S

September 16, 2022 Source: G2.com
"Off to a great start!"
What do you like best about SmartTask?

I appreciate the simplicity coupled with the ability to easily handle my task management needs.

What do you dislike about SmartTask?

So far, everything is working as advertised.

What problems is SmartTask solving and how is that benefiting you?

I need to track a lot of moving parts. Smart Task enables me to do that without bogging me down with complexity that ends up costing me time and money.

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CB

Chandrak B

September 13, 2022 Source: G2.com
"Mind blowing software and support"
What do you like best about SmartTask?

Can't wait to uncover all its other features, such as CRM, portfolio, advanced search and many more, to improve my productivity. OrganizingInitially I did not know how to use this tool. But now, no worries because I know the features very well, and their regular updates help me immensely. Your work and team will also determine how the tool will help you. All devices serve only as a medium, but how the agency will be a game-changer in how you leverage and use it! I just wanted to thank their support team and hope to grow together with the success of SmartTask. Hope this helps.

What do you dislike about SmartTask?

Initially, I did not know how to use this tool. But now, no worries because I know the features very well, and their regular updates help me immensely.

What problems is SmartTask solving and how is that benefiting you?

It is straightforward to navigate and organize tasks. The features like advanced search helped me get all relevant data in one place instead of going and searching all over the tool. It saves a lot of time and money. Very easy to use, and all the people working in SmartTask are very cooperative.

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