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SmartDraw Reviews

User Rating

4.2/5 (Based on 438 Ratings)

Rating Distribution

  • Excellent

    57.1%
  • Very Good

    26%
  • Average

    4.6%
  • Poor

    8.2%
  • Terrible

    4.1%

User Sentiments

Ease of Use, Extensive Template Library, Affordable Pricing, Professional Looking Diagrams

Limited Customization Options, Lack of Real-Time Collaboration, Occasional Software Glitches, Resource Intensive

Do You Use SmartDraw?

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Review Summary

Reviewers generally agree that SmartDraw is a user-friendly and comprehensive diagramming tool, praising its intuitive interface, extensive template library, and wide range of customization options. However, some users have expressed dissatisfaction with the occasional glitches and limited export formats. Additionally, while SmartDraw is generally considered affordable, a few reviewers have suggested that its pricing could be more competitive. Overall, SmartDraw is a well-received diagramming software that offers a wealth of features to meet the needs of both casual and professional users, but it may benefit from further improvements in stability and export options.

Pros

  • Userfriendly interface and intuitive controls.
  • Extensive library of templates and symbols.
  • Easy collaboration with colleagues in real time.
  • Quick and easy to create professionallooking diagrams.

Cons

  • Occasional glitches or bugs.
  • Steep learning curve for advanced features.
  • May not be suitable for large or complex diagrams.
  • Lacks some advanced features found in competing products.

AI-Generated from the text of User Reviews

Reviews
AU

Anonymous User

February 1, 2024 Source: G2.com
"User friendly and SO helpful!"
What do you like best about SmartDraw?

Org & flow charts are my favorite tools!

What do you dislike about SmartDraw?

Templates not being editable or customizable

What problems is SmartDraw solving and how is that benefiting you?

Solving efficiency issues with reports in the office causing increased productivity

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AU

Anonymous User

December 21, 2023 Source: G2.com
"Great For School"
What do you like best about SmartDraw?

I can draw along with my professor as we work on projects.

What do you dislike about SmartDraw?

Nothing that I can think of. Hopefully my other classes will get access to Smartdraw soon too.

What problems is SmartDraw solving and how is that benefiting you?

Able to understand the course material easier by walking through it with my professor at the same time.

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AM

Alan M

December 15, 2023 Source: G2.com
"Great tool, easy to use"
What do you like best about SmartDraw?

The system works great and helps me create useful schematics without being overly complicated

What do you dislike about SmartDraw?

Lines sometimes connect and sometimes do the crossover jump with no way to dictate which one it does in each instance

What problems is SmartDraw solving and how is that benefiting you?

Communication with customer base on installation and use of machinery

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KJ

Keagan J

December 14, 2023 Source: G2.com
"Great cad experience, easy to work with"
What do you like best about SmartDraw?

Easy to use. A lot of different other applications to choose from as well.

What do you dislike about SmartDraw?

Sometimes when I'm working on a drawing it will boot me out of it and say someone else is in the drawing and it doesn't seem like there actually is.

What problems is SmartDraw solving and how is that benefiting you?

We use to draw our blue prints on pen and paper and our smartdraw documents look clean and more professional.

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AU

Anonymous User

December 13, 2023 Source: G2.com
"Excellent Value for your money and easy to use."
What do you like best about SmartDraw?

I find Smartdraw to be very user friendly with most users able to just step in and begin diagramming with little learning curve. The featureset is excellent and rivals the other big players. So far we have found their customer support to be excellent, having helped us to make the implementation easy and integration into our tech stack very straight forward.

We went from having a subset of our users using our old diagramming tool to saving over 50% while expanding to a site license so anyone in our organization can use it now. You can't beat that.

What do you dislike about SmartDraw?

Really not much to dislike about Smatdraw. I am finding that there are no real moments of "I wish it could do...." so far as I think of anything I could reasonably ask of, it is supported in Smartdraw with a robus template library.

What problems is SmartDraw solving and how is that benefiting you?

This is helping us to document our environment both physical and logical in a quick and easy way.

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MS

Malachi S

December 11, 2023 Source: G2.com
"Essential Tool for Our Growing Company"
What do you like best about SmartDraw?

We've been relying on SmartDraw daily, and it has become an indispensable asset for our fast-paced and expanding company. SmartDraw has proven its versatility by seamlessly assisting us in various aspects, including CAD designs, emergency exit plans, and organizational structures.

Being a GSuite client, the integration with Google Workspace has significantly enhanced our workflow. The ability to effortlessly save our SmartDraw files to the Google Drive and share them with team members, contractors, and other collaborators has streamlined our collaborative efforts.

SmartDraw has proven to be an intuitive and efficient tool, meeting the demands of our growing business. The ease of integration with Google Workspace not only simplifies our file management but also fosters a collaborative environment, making it an invaluable resource for our daily operations.

Highly recommended for any company looking for a comprehensive and user-friendly solution for CAD designs, emergency planning, and organizational tasks. SmartDraw has certainly played a key role in boosting our productivity and facilitating smooth collaboration within our team.

What do you dislike about SmartDraw?

There is not alot to complain about here.

What problems is SmartDraw solving and how is that benefiting you?

As a growing company, SmartDraw is assisting us with CAD designs.

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AU

Anonymous User

December 6, 2023 Source: G2.com
"Love this product"
What do you like best about SmartDraw?

We use this product as a team, we are able to have our own stencile library that our company uses vs premade ones. We are able to draw 10 projects a day and submit them for permit in the construction field. As a bonus this product can also do extra stuff like layouts for our home show booths and more. We are likely lifelong users of smartdraw

What do you dislike about SmartDraw?

The stenciles could likely be better, takes a little time to get use to the system but thats nitpicky (its easier than most)

What problems is SmartDraw solving and how is that benefiting you?

SmartDraw is able to effectively draw anything, this is the jack of all trades software and our company is so unique nothing off the shelf can really do what we need it to - until smartdraw, we are now able to use this software to draw construction projects to scale in mass. We are extremely pleased with the software.

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AU

Anonymous User

December 6, 2023 Source: G2.com
"I love it very much!"
What do you like best about SmartDraw?

It's so easy to use, very comprehensive. Since I started using it, my wired plan is much more complete!

What do you dislike about SmartDraw?

Nothing :) !!!

I absolutely hate nothing, everything is fine, everything is smooth, I quite like it!

What problems is SmartDraw solving and how is that benefiting you?

In all aspects of my work, it makes my job much easier.

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NB

Nick B

December 6, 2023 Source: G2.com
"Intuitive Diagram Creation"
What do you like best about SmartDraw?

SmartDraw's intuitive interface stands out as its best feature. It simplifies the process of creating complex diagrams, flowcharts, and other visuals, making it accessible even for those without extensive design experience. The drag-and-drop functionality, along with a vast library of templates and symbols, enhances its user-friendliness and efficiency.

What do you dislike about SmartDraw?

One downside of SmartDraw is that it can be quite resource-intensive, which might lead to slower performance on less powerful computers. Additionally, while it offers a wide range of templates and symbols, some users may find the customization options limited for more specialized or advanced design needs.

What problems is SmartDraw solving and how is that benefiting you?

SmartDraw solves the problem of complex diagramming and sketching by offering an easy-to-use platform with a wide range of templates. This significantly boosts productivity and ensures professional-quality visuals, ideal for users without advanced design skills.

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RP

Ray P

December 5, 2023 Source: G2.com
"Great software and customer service"
What do you like best about SmartDraw?

They have been great through the whole transition process. We have been doing hand drawn plans for years. This program made it so much more efficiant and cleaner. The customer service has been great always answering our questions.

What do you dislike about SmartDraw?

Have not really found anything yet. It has been great.

What problems is SmartDraw solving and how is that benefiting you?

There has been no problems for them to solve.

Read more

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