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Smartcat Reviews

User Rating

4.5/5 (Based on 257 Ratings)

Rating Distribution

  • Excellent

    69.3%
  • Very Good

    19.8%
  • Average

    4.7%
  • Poor

    0.4%
  • Terrible

    5.8%

User Sentiments

User-Friendly Interface, Efficient Translation Memory, Fast Project Completion, Seamless Collaboration

Limited Mobile Optimization, Occasional Technical Issues, Non-English Translation Inaccuracies, Limited Advanced Features

Do You Use Smartcat?

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Review Summary

Reviewers appreciate Smartcat's user-friendly interface, ease of use, and efficient project management tools. They praise its capabilities for translation memory, terminology management, and machine translation, which help streamline localization processes and ensure consistency. The platform's integration with various CAT tools and file formats is also highlighted as a key advantage. However, some users have reported occasional technical difficulties, and the pricing structure has been mentioned as a potential drawback for some. Overall, Smartcat is generally well-received for its user-friendliness, translation features, and project management capabilities.

Pros

  • Streamlined translation workflow: Improves efficiency and collaboration among team members.
  • AIpowered translation: Delivers highquality and accurate translations, reducing the need for manual editing.
  • Customizable translation memory: Retains previously translated content to enhance consistency and reduce costs.
  • Userfriendly interface: Simplifies navigation and task management, making it accessible to users of all skill levels.

Cons

  • Limited integration options: May not seamlessly integrate with all content management systems or other software tools.
  • Occasional connectivity issues: Users have reported instances of server downtime or slow response times.
  • High cost: Pricing may be prohibitive for some businesses or individuals with limited budgets.
  • Inconsistent translation quality: While AIpowered translation is generally accurate, there can be occasional errors or nuances that require human intervention.

AI-Generated from the text of User Reviews

Reviews
AU

Anonymous User

January 11, 2024 Source: G2.com
"Excellent tool!"
What do you like best about Smartcat?

It is very easy to use. It has customer support. It is very intuitive.

What do you dislike about Smartcat?

It does not have a dictionary integrated by default

What problems is Smartcat solving and how is that benefiting you?

It helps me do the translation very quickly and also that I can check every segment of the translation. Also, I can add comments to check some segments later. Finally, the tool keeps the original format of the documents

Read more
WY

Wendy Y

October 23, 2023 Source: G2.com
"Smartcat is a user-friendly and easy to use platform. Got translation jobs right away :)"
What do you like best about Smartcat?

I love that I started working right away as soon as I registered and the customer support is quick to respond.

What do you dislike about Smartcat?

So far, my experience has been excellent

What problems is Smartcat solving and how is that benefiting you?

I'm a freelance translator and this platform is helping me find translation work.

Read more
AM

Alexander M

October 15, 2023 Source: G2.com
"Best Translation Management Platform Hands Down!"
What do you like best about Smartcat?

Intuitive UI/UX design. Amazing customer support. Limitless useful features. Miles ahead of their competitors in every aspect.

What do you dislike about Smartcat?

The price could be a bit steep for startups.

What problems is Smartcat solving and how is that benefiting you?

It allows us to streamline our translation management processes and deliver results within shorter-than-usual turnaround time.

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HS

Hassan S

September 12, 2023 Source: G2.com
"Best CAT Tool for Translation."
What do you like best about Smartcat?

Provide better and correct tools for translation.

What do you dislike about Smartcat?

It is a best translation tools, and I found nothing bad till now.

What problems is Smartcat solving and how is that benefiting you?

Smartcat provide computer assisted translation, software localization.

Read more
AE

Alexia Jhoanna E

September 8, 2023 Source: G2.com
"Fast, accurate and effective."
What do you like best about Smartcat?

Honestly, it was and still is a tool that streamlines the translation processes we request in the company. The translations are fast and 99% accurate because the remaining 1% is a literal translation that can be fixed in the same Software, which the AI will remember and use in future translations.

What do you dislike about Smartcat?

Sometimes, the Software indicates that its engines are overloaded after starting translations. I want to think that many people are using the software, and of course, it's not bad. However, they make translations take longer than an hour to work.

What problems is Smartcat solving and how is that benefiting you?

I can list a lot of situations.

- Translation of 700K words in three months. Took about 1-2 minutes to translate each file.

- Manually, we had to translate between 5 to 8 slides in PowerPoint. In the worst case, from 20 to 41, however, the tool made it possible in 1 minute.

- Manually, we had to translate flowcharts and operation sheets in Excel. The diagrams took about 40 minutes. It was a long process, but SmartCat translated the work that would take us a week into a day in less than a minute.

- In one day, we manually translated between 20 to 25 files, both PP and Excel and Word, on some occasions. What did SmartCat do? It tripled that number.

- Thanks to our saved time, we concluded the certifications with days to spare, allowing us to start with other projects.

- Engineers choose to use this tool.

Read more
AU

Anonymous User

September 2, 2023 Source: G2.com
"Ultimate helper for a freelancer"
What do you like best about Smartcat?

As a freelancer-translator, I take advantage of Smartcat. For projects with a lot of repetitions, you can create your TM (translation memory) and automate your work.

What do you dislike about Smartcat?

Smartcat platform will not detect the language of your source document. Therefore, if you choose a wrong source language and choose a paid option, you loose your credits.

What problems is Smartcat solving and how is that benefiting you?

I have translation project with a lot of repetitions. Using the Smartcat platform, I create my TMs (translation memories) and automate those translations. Also, I can use machine translation and then edit the texts.

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NA

Nikita A

August 9, 2023 Source: G2.com
"Amazing tool, Single License for Multiple Users and an Outstanding Support Team"
What do you like best about Smartcat?

- No license- you can have unlimited project managers and co-ordinators

- Excellent translator marketplace- saves you a ton of time on finding vendors

- Easy to use interface (MUCH better than Trados)

- No license required for translators

- Translators can log in on browser- no app required

- Very easy for translators to learn

- Integrated with several MT engines

- Easy to leverage T M

- Great price- you get WAY more value for your money than with any other CAT tool

- You can automate payments and pay in different currencies

- AMAZING Support team- extremely helpful and fast

What do you dislike about Smartcat?

- They are trying to be a CAT tool and TMS. So they don't have integrations with any other TMS tool

- No INR support (I don't think any other tool has this either)

- There are some small issues with project sequences and numbering

- The marketplace doesn't have very good filters

Recommendations to others considering Smartcat:

Check if its compatible with your existing flow!

What problems is Smartcat solving and how is that benefiting you?

We've saved a ton of time and money because of SmartCAT

It is incredibly easy to use- for both our team and translators

It works really well for big projects in several languages. They have great automation features

Highly recommend for small and mid-size LSPs

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ED

Elimane D

July 29, 2023 Source: G2.com
"Avis très intéressant"
What do you like best about Smartcat?

Rapidity and efficacy plus service assistant

What do you dislike about Smartcat?

Tout est ok dans l'assistance mais peut le delai de traitement dès payement peut être à revoir

What problems is Smartcat solving and how is that benefiting you?

Les virement sont toujours aussi bien reçu merci pour votre soutien et je vous souhaite une très bonne journée

Read more
DA

Djirabou Arnaud A

May 31, 2023 Source: G2.com
"The best Cat Tool I have used so far. I can work from anywhere and anytime ! Very easy to use !"
What do you like best about Smartcat?

Fast and reliable ! Portable and very easy to use!

What do you dislike about Smartcat?

Sometimes the customer service takes times to reply.

Recommendations to others considering Smartcat:

It's a very reliable Cat tool that you can use for free as a Freelancer! I have used it for years, and I am delighted with it!

What problems is Smartcat solving and how is that benefiting you?

I can edit any type of files. I can efficiently manages all my clients and I can work on any computer with an internet connection.

Read more
NK

Nebought K

May 17, 2023 Source: G2.com
"Safe Place for Freelancers and Buyers"
What do you like best about Smartcat?

Splitting documents into segments makes it easy to deal with the projects. Responsible Customer Support. Once the buyer makes payment I get paid to my wallet within one or two days. No, need to follow up with customer about payment, they do it all on my behalf, I just accept projects, complete projects and wait for the rest from Smartcat.

What do you dislike about Smartcat?

If there is little change you have to go through out the segments. I suggest that they can add a "Replace" function like in microsoft word so that when I want to replace a certain words in the document I can just go to Replace and it changes the word throughout.

What problems is Smartcat solving and how is that benefiting you?

Through the tool I am also more productive because I can even import documents and manage easily over the system and then download.

I don't have to worry about formatting, the tool makes the same format as the original document when you download.

Read more

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