Smallpdf Reviews

User Rating

4.5/5 (Based on 1,497 Ratings)

Rating Distribution

Excellent
76%
Very Good
12.4%
Average
1.7%
Poor
1.1%
Terrible
8.8%

User Sentiments

Ease of Use, Fast Conversion Speed, Wide Range of Features, Excellent Customer Service

Limited Free Usage, Occasional Bugs, Lack of Offline Access, Mobile App Limitations

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Review Summary

Reviewers generally agree that the Smallpdf online PDF editing suite is user-friendly, with a simple and intuitive interface that makes it easy to perform various tasks, including splitting, merging, and converting PDFs. Additionally, the platform offers a wide range of features, enabling users to edit, compress, sign, and protect their documents. Reviewers also appreciate the OCR (optical character recognition) functionality, which allows users to extract text from scanned documents. Furthermore, Smallpdf is praised for its speed and efficiency, with most tasks completed in a matter of seconds.

Pros

Easytouse interface: Effortlessly navigate and optimize PDF files with a userfriendly platform.
Wide range of editing tools: Customize and enhance PDF documents with a comprehensive suite of editing features.
Supports multiple file formats: Seamlessly convert and merge files from various formats into flexible PDF documents.

Cons

Limited free plan: The free version offers basic functionalities, prompting users to upgrade for advanced features.
Potential file size limitations: Handling large PDF files may be challenging due to file size constraints in certain features.
Occasional glitches: Users have reported occasional glitches and errors while using the service, requiring troubleshooting steps.

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Reviews

Nikki Ong

November 6, 2024 Source: Trustpilot.com

Excellent costumer support

Excellent costumer support: they reply very fast, are really flexible and kind.

Antony Sagaya Raj

November 1, 2024 Source: Trustpilot.com

Actually the service from them was…

Actually the service from them was really good. Both Product and customer service was excellent. I strongly recommend to use it.

J H

October 31, 2024 Source: Trustpilot.com

helpful

quite convenient and helpful

RJN

October 30, 2024 Source: Trustpilot.com

At 85 yrs old I am easily confused

At 85 yrs old I am easily confused. Your consultant, Shannen, patiently guided me through the process of sorting out passwords and accounts issues. I have been using Smallpdf for many years. I live again. (From Australia, not NZ!)

Kristina Reinelt

October 29, 2024 Source: Trustpilot.com

Very helpful Customer service

P Sz

October 28, 2024 Source: Trustpilot.com

EXCELLENT Support!

I'm not a big fan of free version of Smallpdf, but Pro version is really great. But what really deserves a 5/5 stars is their Support. Excellent and super fast!

Damien Stewart

October 26, 2024 Source: Trustpilot.com

Small PDF SUpport

I have not had to contact SmallPDF's support team before, however on this occasion they listened to my issue and the issue was resolved within a few emails.

Nadja El Fertasi

October 24, 2024 Source: Trustpilot.com

I love using SmallPDF and their support…

I love using SmallPDF and their support team is truly amazing for a smooth and easy customer experience. They are fast to reply and their help to solve your problems is immediate. Thank you so much 🙏🏽

Jasmine

October 24, 2024 Source: Trustpilot.com

Customer service is very supportive

Customer service is very supportive. Problem solved within a day.

Phyllis Caridi

October 24, 2024 Source: Trustpilot.com

The experience was great because the…

The experience was great because the representative responded to me promptly. They resolved my issue quickly and knew their job well. They were a great help and very kind.

Smallpdf Reviews

User Rating

Rating Distribution

User Sentiments

Do You Use Smallpdf?

Review Summary

Pros

Cons

Nikki Ong

Antony Sagaya Raj

J H

RJN

Kristina Reinelt

P Sz

Damien Stewart

Nadja El Fertasi

Jasmine

Phyllis Caridi

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