SkyTouch Hotel OS Reviews

SkyTouch is extremely front desk friendly and report friendly as well!

That they don't have a blacklist(DNR list)

No problems as of now, but they are always easy to get ahold of!

SKytouch is very easy to use and navigate especially during check-in & Check out process

It seems like there's no way to collect Payment & incidental hold at the same time. We have to do it seperately.

Skytouch has simple and easy to navigate UI designs, very straight forward & it makes the receptionist job easier

it is a easy system to learn on and for training

due to depart folios are not in order when printing, customer support has not been very helpful.

reports not printing correctly . it would benifit us if they did

Its such an easy pms system to learn and use.

My password has to change every other month.

they are doing everything better now

I love how user friendly SkyTouch is. There are plenty of detailed reports and pages but everything you need is quick and easy to find and understand.

Customer support can sometimes give you the run around, saying the issue needs to be resolved elsewhere, but when I contact the other party, they say the same thing.

Forecasting occupancy and desired ADR.

I find the user interface to be very user friendly. It makes sure that the information you've typed in is correct allowing for ease of comfort. I also think that the best feature is the reports, they are very detail oriented allowing the user to be able to find almost anything about any guest.

I which the logon time was a bit longer so I didn't have to login as often.

I have not experienced any problems as of yet.

How easy it is to use with little effort. Exceptional when it comes to tracking eveything. Reports are of high-caliber!

I do not dislike anything. It works to my liking. Nothing to complain about.

The fast pace enviorment when it comes to easy access and being able to create reservations in atimely manner!

I love it is user friendly and you offer 24 hour support.

The updates. I would like an easy way to flag a guest that is on a do not rent list.

We were having an issue where the payment was going through on Skytouch end but not Dollars on the Net.

I love that I can be anywhere and still be in touch with the hotels. If my staff has questions, I can literaly log on through my phone and see what they are doing. I makes it so much easier when I have new employees.

I only wish that they had a reminder when an out of order room was going to be released back into inventory. When we are really busy it would be nice to have a reminder.

I love love love that I no longer need to update our availability on Booking and Expedia separately. All of the inventory online is real time without any extra work.

Skytouch offers a simplistic base for users to efficiently complete their job functions. This pms allows for quick configuration and execution of all hotel property and management functions with a single easy to find click. You won't find a faster-growing easy-to-use system for managing your hotel and keeping the learning curve to a minimum than Skytouch technology.

Skytouch seems to have more common than not software bugs that need to be ironed out. Sometimes the system will change property/room characteristics in an update that later needs to be solved with support. Support staff are amazing and quick to help in case of. Rest easy!

Skytouch offers me quick access to all hotel functions and reports. I am able to make quicker determinations about my property and sales on the fly. Remote access to the system allows me to coordinate and help with consumer relations without being on property, allowing me to log in and perform operations from anywhere.