Skykick Reviews

We have tried many tools to do O365 migrations and SkyKick has been the most reliable. It is not flawless, but their support team is great and that makes up for when things go sideways.

Price is a bit high. Its hard to keep using this tool when many advertise free options, however their tools have not performed the same or their support is not as good.

We have been able to migrate our customers into the cloud with a consistent and reliable process. We have found that leading with an O365 project using skykick, our customers see how easy doing projects with us can be, so they are more willing to do other projects.

Once the migration gets started, it's very hands off.

Slow support response, and inconsistent portal.

The migration product works very well. However, their Skykick outlook assistant is buggy, and always causes issues when switching profiles.

I've been able to perform multiple hands free migrations without the labor intensive task of exporting and importing data.

Once the migration gets started, it's very hands off.

Slow support response, and inconsistent portal.

What problems are you solving with the product? What benefits have you realized?

Hands off migration, updates in dashboard

SKOA sometimes causes issues and doesn't migrate correctly

Great for migrating on prem exchange to 365

Migrated from on prem exchange to 365

Hands off migration, updates in dashboard

SKOA sometimes causes issues and doesn't migrate correctly

Recommendations to others considering the product:

What problems are you solving with the product? What benefits have you realized?

Pricing is affordable and you can pick and choose which Office 365 services you want to backup

Tech support was dismissive and the portal is clunky and doesn't always show you the data you are backing up so you have to call support to have them re-index. There is no simply way to confirm data is backed up and if you need a restore you have to call support to re-index. Very uncomfortable design, snapshot and recovery process

Office 365 Sharepoint and Email backup

The UI is easy to navigate and its easy to see who's licensed for backup and if there are any alerts on accounts not being backed up. I particularly like the colour coding for alert level types so its easy to distinguish how important it is.

Way too simple for its own good, point in time backup has been designed like an afterthought and most of the time you have to give up trying to restore the data you need. When you compare it to a competitor like Backupify/Druva you realise just how simple it is. Might work for small organisations but not a great fit for an MSP.

We have many client tenant instances (M365) which don't have a native backup solution, SkyKick allows us to back these services up purely in the cloud negating the need for any on-premise servers/storage. Because its cloud to cloud, the network overhead is also removed and its nice and quick.