Skilljar Reviews

We migrated from another LMS to Skilljar. The Implementation team made the entire migration process very simple and straightforward. Within a few days, our entire team was proficient using Skilljar - the dashboard is clean and intuitive. The Skilljar Academy provided all of the training we needed to get started.

We received great support throughout the entire implementation process, and good advice to steer us in the right direction with our new customer education site.

Now that we are live, we've received very positive feedback from our learners. They report that the interface is clean and easy to navigate, content is easy to find, and they are very happy with the new experience.

Skilljar is designed primarily as a customer education platform, but we use it for both customer education and internal training. There are a few limitations when it comes to managing internal training. Our previous LMS supported the use of due dates, reporting on overdue training, and manager notifications. We have found workarounds for each of these gaps, but it would be nice to see a self-serve reporting option, where we could tailor our own reports or analytics.

Skilljar makes a great first impression with our customers, improving customer experience and satisfaction with training. It also enables greater scalability for us, supporting self-serve account creation and management for our customers. It has reduced our internal administration for content and user management by more than 75%, and enabled us to focus on content development instead.

I like how intuitive it was to figure out. There is a bevvy of documentation for just about everything you could think of. For the concepts that are a bit more confusing, the support staff has been very attentive to our company needs. I use the platform very frequently and have become very familiar with the many features that are offered. I also want to point out that it was very easy to integrate our own services, such as single sign on, to create a seamless user experience. Implementation of our own CSS was very easy as well.

The main thing I didn't like, from a developers perspective, was that there isn't much documentation on each individual page you may encounter when implementing your CSS and styling rules.

Yeah so we are a small company and we rely heavily on sales from customer education. With a team of five developers and 4 web applications (including our Skilljar LMS), we found Skilljar empowered us to do much more with a lot less resources. We use the platform to host course materials, manage student enrollments, track and monitor purchases, and the monetization of our courses.

It was very important to us that our Academy felt like an extension of our website and our product. Skilljar is highly customizable and provides us this capability to create a seamless experience for our customers.

Implementation process was wonderful and our IM, Logan, served as a fantastic strategic partner for us!

Dependency on coding to do some of this design. However, this is something that's being worked on!

Unlocking self-service education for our customers at scale.

I recently started using Skilljar and I am blown away by how easy it is to use! The platform is incredibly user-friendly and intuitive, making it a breeze to navigate and customize. If don't have much experience with HTML or CSS, no worries! Skilljar provides pre-made code snippets that you can easily plug in to customize your platform.

But what really sets Skilljar apart is their amazing customer service. Whenever I've had a question or issue, their support team has been quick to respond and incredibly helpful. It's clear that they truly care about their customers and are dedicated to providing the best possible experience.

Overall, I highly recommend Skilljar to anyone looking for a powerful, easy-to-use LMS with top-notch customer support.

I recently used Skilljar and while I found it to be a useful platform for e-learning, I was disappointed with the lack of SCORM analytics. Specifically, I wish there was more visibility into user interaction within each SCORM file. With more analytics, I believe Skilljar would be even more valuable for tracking learner progress and improving course content.

Skilljar Customer Education Platform is helping us improve completion rates by providing a user-friendly and engaging learning experience. This platform solves several problems related to customer education, such as difficulty in tracking progress, lack of engagement, and limited course accessibility. With Skilljar, we can easily monitor our learners' progress, create interactive content, and offer flexible course options that cater to different learning styles. By using this platform, we have seen a significant increase in completion rates. Overall, Skilljar has been a valuable tool for us in delivering effective and efficient customer education.

I'm new to Skilljar and the platform has a ton integrations that can help with making learning much more engaging.

I love the idea of being able to integrate in hands-on lab and integrations. We are starting with low-statkes certification but there are integrations for high-stake when we get there which is fantastic for us when decide to scale later.

Out of the box it is pretty underwhelming but the integrations and customizeablitly is where it helps out

We're building out a Certification program and seeing that Skilljar has a bunch of integrations is super helpful

- intuitve UI/UX

- great API docs

- super easy to integrate with

The only knock is that when our customers & partners complete a certification, the certificate they earn doesn't populate into the automatic LinkedIn post because LinkedIn doesn't support PDF files in posts - perhaps this is more of a knock on LinkedIn :-)

Educating our internal employees, partners, and customers. We have tons of great content and certification programs. Skilljar - in conjunction with our software - enables our customers and partners to really master their BillingPlaform skills. Users are guided through step-by-step instructions in Skilljar to build out use cases in our software; when users finish the module, they verify their work via a widget within our software which runs checks; when successfully completed, our software calls out into Skilljar to unlock subsequent modules. Skilljar was super easy to integrate with.

I love that we get to meet with our CSM on a recurring schedule. or request meetings to review any questions or assistance. I love that we can use the reports and analytics to make data driven decisions.

I wish Skilljar had the ability to read SCORM files or accept xAPI files.

User adoption and increasing the implementation process of our product.

User-friendly, captivating and very effective.

Skilljar lacks social interactivity to some extent.

Skilljar LMS provides an option to download the uploaded SCORM/HTML content for admins and super admins. This, in turn, acts as a backup repository for e-Learning professionals.

Skilljar has been great with the customization of branding and messaging, more robust analytics than our previous platform, we've been able to build out SSO and love the opportunity to monetize in the future.

Majority of the reports are stock and cannot be manipulated, aside from drilling down into specific date ranges and group or domain analytics. I'd love to be able to add/remove columns in-app.

Skilljar is helping solve the problem of delivering a more robust set of self-paced training offerings so that our onboarding team can focus more on the technical aspects of customer implementations, and our CSMs can partner with clients on strategy, rather than doing ad hoc training.

I love the Token Based SSO and how seamless it is for our end users to login to our academy. We came from a previous LMS that didn't offer this, making it a poor user experience, so we are extremely thankful that Skilljar was able to support us on this front.

Haven't experienced anything that I dislike yet! We are freshly out of Implementation.

Providing our customers who are newly implementing our product, with a self service academy that allows them to consume courses on their time. We will also be utilizing federated search within ZenDesk, which will allow our customers to sdearch for a particular topic, and LMS coures relevant to their search will populate, which will hopefully cut down support response time or the need for a customer to even talk to our support team, because they have found the answer so quickly.