Home/ Appointment Scheduling Software/ Skedify/ Reviews
82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Get the most out of every conversation
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There are features that makes appointments effective, where users schedule them based on their times. Further, the inclusion of advisors from the company helps in creating proper timelines. The configuration and implementation of this software is made relatable.
The use of online, to make all the services and appointments is a merit that the developer have deployed.
There are optimal communications between the customer and the sales team, and there are manageable features that are simplistic and easy to adopt. The creation of proper timelines and schedules is something the vendor has effectively focused on.
The platform has outlined the mechanisms that businesses use in scheduling meetings, and this resolves the demands that are available in a company. More so the sales engagement brings a focused sales plan, which multiply the use of online platform to reach out to users. There are appointments and reservations and they all bring a concrete performance.
Pexip Engage is a platform that considers the inputs or the requests from customers, and it gives them the right platform where they can discuss and share idealogies. Further the program has all features in one solution, which includes scheduling if meetings and they are all easy to navigate.
Moreover, the insights from customers are well recorded, and proper support is issued to bring more satisfaction.
We obtain professional enaggement options from this software, and this enhance growth in our company as customers' conversations increases. There are resourceful features from this powerful communications platform.
The platform allows accurate time management where meetings are held, and this ensure the right information is shared to enhance innovation. More so, the concept of online appointments, where booking is done virtually is a fundamental aspect that we enjoy from the software. The immediate sales conversations and analysis from the software multiplies the performance of the system.
Pexip Engage streamlines customer engagement for businesses with video meetings. It seamlessly integrates with Microsoft Office 365, Microsoft Exchange, and Google calendars, allowing customers to effortlessly schedule appointments according to agent availability.
No problems with Pexip Engage as it delivers on all fronts.
Pexip Engage helps businesses to improve their customer service and boost their productivity along with improved efficiency and reduced errors.
Once all parameters are defined it 's easy to use and easy to manage your appointements.
Easy to modify if necessary.
Great helpdesk
For central planning tool, in the beginning you have to make sure that all input is correct. Doing this for 100 shops takes a while. Nevertheless once done easy to maintain.
Interesting to use because of Covid 19 restrictions regarding opening(hours) of shops.
Video integration through Teams also possible, this particularly interesting and a goor alternative in this times of Covid when clients not prefer to visit our offices.
Skedify has a wide range of possibilities. A calendar to set up a physical meeting, to call someone back, or to organise a video call. Many solutions.
One point of attention is the speed for making any adjustments to the systems. Sometimes these remain lying around for months.
In times of Covid-19 we wanted to avoid people form visiting our offices. Now they can book a timeslot using Skedify.
I was pleasantly surprised by the ease of use to change the settings and book an appointment.
The automatic communication process obviously saves everyone time.
In the beginning we had some synchronization issues between calenders, but that was fixed within a reasonable time.
The time saved at making the appointments, we can spend on extra commercial activities.
We were most satisfied with how the skedify employees got to know our company and thought about our way of working. They empathized with our situation and went in search of the needs of our customers.
We need to think about that ... There is nothing negative that comes to mind right now. Because if something was not technically possible, people thought about how we could solve it.
Don't hesitate to ask questions!
Our customers can now book appointments with our employees in all our offices in a very user-friendly and clear manner. This provides clarity for our staff and for our customers. There are no more unnecessary queues and everything can run safely and healthy in our offices, given COVID19.
We can also consult and manage the agendas more efficiently back-office.
In addition, we gain insight into what our members come to our offices for, since a subject must be selected for each appointment. This provides usefull statistics.
The human approach and the fast adaption of new technologies
It's a start-up which comes with it's small problems.
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Online scheduling
The most important upside of using Skedify is for sure that the incoming leads are worth a lot more than the ones from the general "contact us"-form on our website. People coming in for an appointment are much more likely to book their trip with us.
The synchronisation with different calendars wasn't very efficient at the beginning. But right now we've managed.
Better quality of leads! We're experiencing clients coming into our offices with a Skedify appointment are more likely to actually buy something - they're not just shoppers.
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the employees of skedify have the necessary skills and experience to ensure that everything runs smoothly
No big problems so far. Just that synchronisation works one-direction in the beginning, so we had a few double appointments. No big deal.
Increased accessibility for customers gives us a professional image and lowers barriers for potential customers