SiteSpect Reviews

The ability to do multivariant testing via campaigns and know the impact of making content changes before we actually make the change. I also like that SiteSpect doesn't use a javascript tag so there is no content refresh or a page flicker.

The metric calculations can be difficult to configure if you're unfamiliar with doing so. We had to enlist the help of the SiteSpect team but they were more than happy to walk us through the first few metrics we wanted setup.

Test it out before your purchase. SiteSpect was willing to work with us and gave us a brief test window before we signed contract. We're very happy with the results we've gotten from SiteSpect.

We didn't know how content changes were going to impact our customers. We've always tried changes on the site and then rolled them back if it "felt" like there was a negative impact on conversions. With SiteSpect we don't have to guess anymore, we can see the direct correlation between a change and conversation impact. We can test certain changes and if they result in great conversions against the control group once we reach a statistically relevant number of impressions, we're safe to know we can make these changes in our production environment and push them live.

In house hosting ability is a huge plus for us, as it makes it transparent for the user and theres no "flashing" as it's not javascript based. Stats/Analytics are great and very detailed and every researcher will love these. Very powerful when using regex. You can basically change anything in your sourcecode. Excellent customer support with very fast reaction times and always helpful solutions. The staff are all very friendly, likeable and very easy to talk to as we got know each other at one of their events. They listen to tips from their customers and try to make the tool better with every release.

It has a quite steep learning curve but it's well worth the effort. Error messages could be a bit more detailed sometimes. For some tests you need the support of developers.

If you are serious about getting into A/B-Testing you should at least consider SiteSpect and ask them for more infos or a demo.

We are trying to get our customers the best experience using our shop. With sitespect we have the ability to prove our hunches right or wrong with are both good thing. We know what we are doing and how it affects our business kpis

SiteSpect is a real partner to us. More than just a provider of a tool. For us that is really key, next to their awesome tooling which helped us boost our internal CRO process.

Not the most intuitive tool to start with. This will require some learning curve to figure out all the features the tool has. But once you're in you will be really happy with all that SiteSpect provides and the near endless possibilities for experimentation it brings.

SiteSpect has helped us in testing any thing from small copy changes to huge implementations and features, all built within the SiteSpect tool itself. Often there is no need for a direct implementation in our own code base, but things are built within SiteSpect, which really increases the speed we can test with.

It is a convenient tool for eCommerce sites. We are utilizing big time on our website.

So far not found anything that troubles us!

It would be best to see their support and how easy this tool is to use and implement.

We utilize it to test the optimization of the site.

I really like the reliability of my test results--because SiteSpect sits within a websites data layer, I know that I am getting clean, quality data with no interference. I am able to segment my data quickly and efficiently with very little effort. I am also able to easily export the raw datasets for more complex analyses.

In addition, my experience with the SiteSpect team is always wonderful. If there is something I want to do, but am unsure about how to approach it, I am always able to bring those concerns to my product consultant and dedicated developer and we are able to workshop my idea in the same day. Furthermore, I find that my concerns are always addressed, and my feedback on the tool is always taken seriously.

I feel that the UX of the performance matrix needs some work. I only use the performance matrix to analyze my data because I like to see the behavior of all of my users within all of my variations without needing to hover. I rely heavily on all of the statistical output in the performance matrix, some of which is not available at a glance in results overview. Even when I do my daily test check in, I conduct extensive segmentation within the performance matrix. It really needs a facelift.

I solve all of my problems with SiteSpect. Where other tools our business utilizes is subject to extensive errors, SiteSpect is our only true source of data. Our testing team has been able to examine large-scale changes to our website--like the restructuring of our product detail pages-- and smaller scale changes like button positioning to effect our conversion rates (both macro and micro). We have also been able to push testing into the forefront of our business.

The ability to easily test new features and CTAs on our website is critical in understanding how new initiatives impact our existing metrics and goals. We have gone from a business that rolls out new features and hopes for the best to one that gradually tests our way into new site changes so that we can rollout our solutions with confidence when ready, optimizing for our business metrics.

Limited number of tests that can run at a time.

Testing CTAs and new product features.

They have a very powerful tool with a friendly UI.This tool can help us target specific audience and we can undo our changes in a flip of a button without going through a engineering release.Their analytics suite and log visualization is very impressive.

Potential to add more to thier visual editor tool

We use sitespect for AB tests , Personalisation, Functionality swaps, Test our UI enhancements , Engineering ramps and Bug fixes

Sitespect was replacing Google optimize (which did not work at all with our Platform (Single page application). It worked. Not something that Optimize or any of the other tag based tools would have managed. Pricing was competetive plus in the monthly fee there are 8 hrs of service included. and when I say service that is exactly what we are getting at SiteSpect. According to SLA but also beyond!

You do need access to Frontend skills but. If you are serious about testing. You shoudln't mind.

Knowing if what we release is Great, Acceptable or Needs improvement. We have done close to a 100 tests now with an interesting succesrate. So the main problem Sitespect solves is: money in the bank and knwoing where to direct our resources.

In my opinion SiteSpect has the best dana analyzing functionality compared to other AB test services.

It could have easier and simpler setup for patches and tests.

We solve user struggles and have been able to deliver solutions to business needs.

SiteSpect offers numerous possibilities. The support team at SiteSpect is excellent. The cooperation with our contacts works great. The support team is always able to answer questions and find solutions quickly. SiteSpect offers a yearly Customer Advisory Board which is great to communicate and to exchange ideas with other clients using SiteSpect.

It's not really a dislike, but the usability of the tool is sometimes a bit challenging. Which leads me to a like again, because SiteSpect collects optimization ideas and also implements what is really great.

I really can only recommend SiteSpect. All types of A / B tests can be set up and it can also be used for fast troubleshooting.

SiteSpect offers us numerous possibilities to test new functions and features in advance which helps us to optimize the website more and more and also prevents us from making wrong decisions.