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Siteimprove Reviews

User Rating

4.7/5 (Based on 398 Ratings)

Rating Distribution

  • Excellent

    79.6%
  • Very Good

    17.6%
  • Average

    1.3%
  • Poor

    0.3%
  • Terrible

    1.3%

User Sentiments

Accessibility Reporting, Quality Assurance Tools, User-Friendly Interface, Detailed Analytics and Reporting

Mobile Experience, SEO Tool Effectiveness, Occasional Technical Issues, Pricing Model Complexity

Do You Use Siteimprove?

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Review Summary

Siteimprove receives mixed reviews. Users praise its comprehensive features for website quality assurance, accessibility testing, and SEO analysis, highlighting its ease of use and helpful reporting. Some users find its powerful features overwhelming while others find its pricing steep. A major concern is the lack of mobile support, and some users report issues with scan accuracy and slow loading times. While customer support is generally responsive, users occasionally experience delays in resolving complex issues.

Pros

  • Siteimprove's analytics dashboards provide valuable insights into website performance and user behavior.
  • The platform offers robust accessibility testing features to ensure websites comply with WCAG standards.
  • Siteimprove's userfriendly interface makes it easy for teams of varying technical skill levels to use.

Cons

  • The platform may be overwhelming for users with limited technical knowledge, requiring time to learn advanced features.
  • Siteimprove's pricing can be expensive for smaller organizations with limited budgets.
  • Some users have reported issues with Siteimprove's SEO module, which lacks the depth and functionality of other dedicated SEO tools.

AI-Generated from the text of User Reviews

Reviews
AU

Anonymous User

January 9, 2024 Source: G2.com
"A powerful tool"
What do you like best about Siteimprove?

SiteImprove is an amzing and thorough tool. I feel like I have only scratched the surface and yet have managed to remedy so many issues with our website

What do you dislike about Siteimprove?

Honestly it is so vast and powerful that it can be a little overwhelming - I never know which issues to tackle. However there are Core Wins and other features that give this guidance.

What problems is Siteimprove solving and how is that benefiting you?

Website issues

Read more
AU

Anonymous User

November 20, 2023 Source: G2.com
"Helpful and time saving for our business"
What do you like best about Siteimprove?

The best thing about Siteimprove is the time it saves our team. Accessibility is at the forefront of our mind, but to make sure every page is consistantly up to standards is a very different thing to do manually. With the help of siteimprove, it's easy to get a quick overview and hone in on the issues that are most important to correct. Their manual testing is also amazing and they are always available to answer our questions.

What do you dislike about Siteimprove?

The only downside that I can scramble to come up with is the difficulty of coming up with enough URLs for manual testing every quarter.

What problems is Siteimprove solving and how is that benefiting you?

SIteimprove is helping us reach the accessibility standards that we always hope to achieve. With their help, both with manual testing and their auditing tool, we have been able to maintain a great score and keep all new features fully accessible. If there's ever a time we aren't sure how to achieve that, they are always willing to help explain and give examples.

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MG

Madeline G

November 20, 2023 Source: G2.com
"Siteimprove gives us insights we've never had before."
What do you like best about Siteimprove?

I appreciate the levels of insight Siteimprove gives us. The QA and accessibility scores give us a quick overview of the site's health, and there are lots of opportunities to drill down. All the information is a lot more actionable than what you'd get in Google Analytics, for example.

Also, we love the level of contact we get with customer support.

What do you dislike about Siteimprove?

It loads very slowly--sometimes we hear from our users that they "don't have any information in Siteimprove," when they really just haven't loaded the page yet.

What problems is Siteimprove solving and how is that benefiting you?

Siteimprove is helping us identify accessibility issues, and it's showing progress in fixing them. We like how Siteimprove captures the history of a site's health--it helps us tell the story of what's happening on the digital campus.

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AU

Anonymous User

November 15, 2023 Source: G2.com
"Great tool that has become critical to our workflows"
What do you like best about Siteimprove?

We love the ability to generate policies. We also use the broken links and misspellings feature weekly. We're diving more into the accessibility side of things and SiteImprove has been a resource for us there as well. Additionally, I've appreciated SiteImprove's customer support. They generally respond in a timely manner with good solutions.

What do you dislike about Siteimprove?

I'd like to be able to permanently remove some status codes from the broken links report. It would be nice if the system recognized proper pronouns in the misspellings report. I'd like a little more documentation/examples on using the advanced policy features.

What problems is Siteimprove solving and how is that benefiting you?

Finding issues on our site. When we need to make site-wide changes to, say, a product name, SiteImprove is the first place we go to find all instances of that name.

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PT

Puspendra T

November 13, 2023 Source: G2.com
"Easy to manage and implementation !!"
What do you like best about Siteimprove?

Easy to setup your reporting requiremnts in a intractive dashbaord.

What do you dislike about Siteimprove?

More graphs available to use in dashboard

What problems is Siteimprove solving and how is that benefiting you?

Alerts and SEO

Read more
AU

Anonymous User

November 3, 2023 Source: G2.com
"Makes my job easier"
What do you like best about Siteimprove?

Easy to use, for me and our web editors. Simple fixes are listed front and center, but we can also get to detailed accessibility info and complex analytics. Reports can be sent out automatically. I can write special rules to find things that are unique to us. I use it constantly. Customer support is also very responsive.

What do you dislike about Siteimprove?

Not cheap, but we consider it worth it.

What problems is Siteimprove solving and how is that benefiting you?

Tracking and getting people to fix: accessibility issues, broken links and spelling errors, etc. to keep our site in top shape. Analytics to help us answer questions about our site use and make changes based on that info.

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MK

Martin K

August 16, 2023 Source: G2.com
"A true success story"
What do you like best about Siteimprove?

We benefit from their excellent support and consulting in all matters: Siteimprove helped us greatly to form an agency business model and services around the tool. Moreover, the tool's reports help our clients to convince their stakeholders to approve actions to improve the overall websites' quality.

What do you dislike about Siteimprove?

There is not really a group management (yet). We cannot assign users to a group and the group gets access to specific websites. We miss an option to exclude specific checks per website for 'known issues'. We would find an API useful similiar to Google's Lighthouse.

What problems is Siteimprove solving and how is that benefiting you?

It helps us to keep track of accessbility issues and standards. Furthermore, Siteimprove covers our need for a keyword research and keyword trends tool. Policies help us to identify website specific issues. Fixing links and content are most useful to our clients.

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BD

Brooke D

August 15, 2023 Source: G2.com
"Siteimprove Review"
What do you like best about Siteimprove?

The anaylitic map to see where our website is getting the most traffic. The ease of access to find what needs to be fixed on our website and the trail I can follow to get to it.

What do you dislike about Siteimprove?

I don't have recommendations on how to improve Siteimprove. I just don't use some of the functions avaiable like integration or policy.

What problems is Siteimprove solving and how is that benefiting you?

It shows me where our website could be more accessable and which pages are broken. I would say it makes me more productive because I can ensure our website is working well.

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AU

Anonymous User

August 15, 2023 Source: G2.com
"Siteimprove has been a great resource in our Accessibility testing journey."
What do you like best about Siteimprove?

The client success management relationship has been a critical component in ensuring the best use of the tool for our team.

What do you dislike about Siteimprove?

The only downside is Accessibility testing is not fully automated and still requires manual testing, which is no fault to Siteimprove.

What problems is Siteimprove solving and how is that benefiting you?

Siteimprove has enabled our team to automate accessibility testing & track our test coverage and progress thru time.

Read more
JW

Jill W

August 11, 2023 Source: G2.com
"So Helpful for Website Managers"
What do you like best about Siteimprove?

Siteimprove has been a critical part of our web governance strategy for about a decade now. The analytics data is a lot easier to interpret and finesse than Google Analytics. The QA tools are key so we can find misspellings, broken links, run inventory on all the assets that make up our site, setup policies so we can find exact files that we need, etc. I greatly appreciate Siteimproves focus on accessibility and all the myriad ways we can use the tool to do automated checks to work in tandem with manual checks for accessibility.

What do you dislike about Siteimprove?

I feel like the SEO module is still a little rough, it hasn't panned out to be as useful as we hoped. I keep hoping that updates will make it as powerful for us as every other module. I'm not ready to dismiss it yet!

What problems is Siteimprove solving and how is that benefiting you?

Siteimprove provides easy to use analytics tools that can be understood by anyone at our organization. This way we can share reports to show efficacy and that we are solving the problems that we had hoped with our website. I love the accessibility modules and QA to help us keep tabs on everything.

Read more

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