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Sitecore Experience Platform Reviews

User Rating

4.3/5 (Based on 272 Ratings)

Rating Distribution

  • Excellent

    41.9%
  • Very Good

    45.2%
  • Average

    10.3%
  • Poor

    1.5%
  • Terrible

    1.1%

User Sentiments

Flexible and Customizable Platform, Powerful Personalization Features, Robust Content Management System, Extensive Integration Capabilities

Steep Learning Curve, Slow Experience Editor Performance, Complex and Expensive Upgrades, Lack of Comprehensive Documentation

Do You Use Sitecore Experience Platform?

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Review Summary

Overall, users are satisfied with the platform's ease of use, integration capabilities, and ability to personalize customer experiences. They appreciate the robust analytics and reporting features, which provide valuable insights into customer behavior and campaign performance. The platform's ability to automate marketing tasks and streamline workflows has also been praised. However, some users have expressed concerns about the platform's pricing, suggesting that it may be too expensive for smaller businesses or organizations with limited budgets. Additionally, a few users have encountered difficulties with the platform's user interface, particularly when attempting to navigate complex features or customize settings.

Pros

  • Easytouse interface simplifies content management and personalization.
  • Powerful analytics and reporting tools provide actionable insights for optimization.
  • Seamless integration with other marketing platforms enhances customer engagement.

Cons

  • Initial setup and configuration can be complex and timeconsuming.
  • Steep learning curve for inexperienced users may require extensive training.
  • Limited customization options can restrict the level of personalization.

AI-Generated from the text of User Reviews

Reviews
AJ

Alex D. J

October 9, 2023 Source: G2.com
"Has greatly enhanced our website management, making it efficient and user-friendly."
What do you like best about Sitecore Experience Platform?

The most valuable aspect of the platform is its ability to empower non-technical individuals to create, edit, and manage web content for large enterprises effortlessly.

What do you dislike about Sitecore Experience Platform?

What I like least are the loading times when publishing. They could be more efficient.

What problems is Sitecore Experience Platform solving and how is that benefiting you?

Sitecore enables us to independently manage content across all 35 countries where we operate, with each country having its own mirrored page of the original. This decentralized approach allows us to tailor content to specific local needs and audiences while maintaining centralized control and consistency where necessary.

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OS

Ojas S

July 31, 2023 Source: G2.com
"Sitecore is a great product for Web Applications"
What do you like best about Sitecore Experience Platform?

Sitecore provides fast time to market of a web application. It's rich in features like SXA, Commerce, Personalization, etc. It also have features for marketers, they can create goal, campaign and increase the engagement on the web app. Sitecore can be easily integrated with other applications or product like Salesforce, Coveo, etc.

What do you dislike about Sitecore Experience Platform?

To be honest nothing. It actually provides all features, it's documentation is self explanatory. It has learning and support portal as well to clear the doubt. So there's nothing I don't like about Sitecore

What problems is Sitecore Experience Platform solving and how is that benefiting you?

I'm a certified Sitecore Developer. I interact with the clients that using sitecore and the problems that Sitecore is solving is like less time to market of web app, wide support to integrations, personalization, etc.

Now as world is moving ahead towards AI, Kubernetes using containers, etc. You name the latest technology and Sitecore supports it. So it's keeping me up with the technology revolution we are having and it's growing well with the time.

Read more
AS

Andrea S

October 27, 2021 Source: G2.com
"Developing websites with Sitecore empowers both IT and Marketing to work faster."
What do you like best about Sitecore Experience Platform?

Sitecore is always improving and providing a better development and content entry experience. The tools, community, options and modules allow for a robust addition to a Marketing Tech stack.

What do you dislike about Sitecore Experience Platform?

Installation and upgrade varies in ease. Sometimes its smooth and easy, other times, not at all.

Recommendations to others considering Sitecore Experience Platform:

Sitecore is a great product to enable digital transformation.

What problems is Sitecore Experience Platform solving and how is that benefiting you?

Providing personalized content options for marketers to provide their customers.

Read more
BT

Bryan T

March 24, 2021 Source: G2.com
"Highly flexible, have several options to establish view content via modules (renderings)"
What do you like best about Sitecore Experience Platform?

Sitecore has quite a better supply of out-of-box modules and features which can be configured reasonably quickly to suit business demands without too much modification. This also helps pace up the demand. Sitecore has the ability to provide on-site networking or cloud hosting for satisfying various needs of customers, but they also have recently heavily promoted their cloud-based networking. It's in accordance with the marketplace and is quite useful for companies which are not going to add another commodity to the program portfolio that their existing internal IT departments continue to handle.

What do you dislike about Sitecore Experience Platform?

Sitecore does have a competent content editing Interface. While this User interface is efficient enough, several other commodities in this area seem to offer more elegant UI for editing. Sitecore will do more to provide an incredibly simple interface for editing. It'd be great to have a professionally operated Sitecore hosted rather than a cloud only. The price is more on the expensive side of things. Giving the cost structure a little more difficult to justify.

Recommendations to others considering Sitecore Experience Platform:

If an organization is not advanced enough to make use of everything that Sitecore is going to provide, or is merely searching for a CMS, then there are many other choices that could be of greater benefit.

What problems is Sitecore Experience Platform solving and how is that benefiting you?

Sitecore could be a nice choice for a business that needs some premium product but is just trying to use the framework for integrated online marketing tools. If an organization is not advanced enough to make use of everything that Sitecore is going to provide, or is merely searching for a CMS, then there are many other choices that could be of greater benefit.

Read more
RE

Ryan E

October 28, 2020 Source: G2.com
"Rock Solid Testing Tools"
What do you like best about Sitecore Experience Platform?

The editor is extremely powerful and the built-in A/B testing tool is also pretty powerful, which cuts down significantly on the stack I need as a marketer in order to really push the boundaries on what works and what doesn't.

What do you dislike about Sitecore Experience Platform?

Having the ability to create, store, and track test cases within the Experience Editor would be a really great help. There is still some appeal to use dedicated third-party testing tools because of this, but ultimately the vast majority of tests can be built and executed in the Experience Platform.

What problems is Sitecore Experience Platform solving and how is that benefiting you?

Putting more power in the hands of our marketing teams and reducing the number of tools we have to use to accomplish the same goals.

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SS

Shovan S

March 4, 2020 Source: G2.com
"Complete solution for Digital Experience"
What do you like best?

Sitecore is a great platform for Enterprise. We have multi-lingual, multi-regional website and Sitecore gives the flexibility and ability to manage out digital assets.

What do you dislike?

There is a learning curve and would require dedicated resources to get most out of the platform.

Recommendations to others considering the product:

Sitecore is great for Enterprise business, ensure sure you have the right resource for implementation, content management and strategy

What problems are you solving with the product? What benefits have you realized?

Managing global website with multiple brand brings out its own challenges. Using Sitecores module function we are able to reduce content fragment and re purpose is across all our website.

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AC

Anuj C

March 4, 2020 Source: G2.com
"Sitecore is super Awesome platform that has capability to do anything."
What do you like best?

It is very much user friendly, with lots of ability to integrate with many other platform like CRM..

What do you dislike?

I have nothing to dislike in sitecore...

What problems are you solving with the product? What benefits have you realized?

personalization and many other integrations

Read more
AB

Alejandra B

November 11, 2019 Source: G2.com
"Powerful and learning curve easy to adapt to"
What do you like best?

What I liked is the tools that the platform provides. My experience with training and hands on did let me know first hand the capabilities that sitecore provides to help in development, management and customisa

What do you dislike?

Challenges when upgrading versions. It’s not easy

Recommendations to others considering the product:

Budget and requirements

What problems are you solving with the product? What benefits have you realized?

Adding new properties within the site which in sitecore is easy to do even if you weren’t involved during development.

Read more
AL

Alex L

November 6, 2019 Source: G2.com
"Sitecore is the best"
What do you like best?

Sitecore is a great experience platform. It allows us the ability to create custom, personalized content for all of our employees. We love that we can cater the experience to their needs.

What do you dislike?

Some of the development can be a little combersome.

What problems are you solving with the product? What benefits have you realized?

Delivering custom personalized content to our users.

Read more
YM

Yohann M

November 6, 2019 Source: G2.com
"The best .NET CMS"
What do you like best?

Ease of use. I am able to focus on development and content authors and marketers are able to get their work done without any involvement from the development team.

What do you dislike?

The upgrade process is a big pain point. Upgrades are not as easy as it should be.

Recommendations to others considering the product:

Invest in developers in-house that stay long term

What problems are you solving with the product? What benefits have you realized?

Better authoring experience.

Read more

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