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simPRO Reviews

User Rating

4.3/5 (Based on 463 Ratings)

Rating Distribution

  • Excellent

    54.6%
  • Very Good

    31.7%
  • Average

    7.6%
  • Poor

    3.2%
  • Terrible

    2.8%

User Sentiments

Easy to Use Interface, Comprehensive Job Management, Excellent Customer Support, Extensive Integrations

Unintuitive Mobile Application, Complex Initial Setup, Limited Reporting Functionality, Occasional Software Glitches

Do You Use simPRO?

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Review Summary

Overall, users praise SimPRO's robust features and functionality, citing its ability to manage complex projects, streamline workflows, and improve communication and collaboration within teams. They commend its customizable dashboards, reporting capabilities, and mobile app for providing real-time access and insights. However, some users mention occasional technical glitches, a steep learning curve, and limited integration options as areas for improvement. Additionally, pricing concerns and a desire for more comprehensive training resources are expressed by certain reviewers.

Pros

  • Userfriendly interface: easy to navigate and find the information you need.
  • Comprehensive: includes a wide range of features and functionality.
  • Customizable: can be tailored to meet the specific needs of your business.
  • Reliable: known for its stability and uptime.

Cons

  • Pricey: can be more expensive than other similar products.
  • Steep learning curve: can take some time to get up to speed on all the features.
  • Limited integration: not as many integrations as some other products.
  • Customer support: some users have reported issues with customer support.

AI-Generated from the text of User Reviews

Reviews
RS

RJ S

December 26, 2023 Source: G2.com
"Accessible and Easy to Use"
What do you like best about Simpro?

I like about Simpro is that you can easily navigate different applications easily.

Their customer support is always available as well.

What do you dislike about Simpro?

Their user interface must be updated because there are more user friendly designs out there.

What problems is Simpro solving and how is that benefiting you?

It helps us navigate field services easily and managing timesheets for our employees.

Read more
PR

Pritam R

October 24, 2023 Source: G2.com
"Great experience! I"
What do you like best about Simpro?

It is the best business management software that empowers trade business and helps to improve business efficiency.

What do you dislike about Simpro?

It lacks the ability to generate views and generate more advanced reports.

.

What problems is Simpro solving and how is that benefiting you?

Simpro is helping users to analyze and track the cost associated with each project.

Read more
AU

Anonymous User

October 18, 2023 Source: G2.com
"One Stop solution for organization needs and optimizing in diversifcation"
What do you like best about Simpro?

Simpro, the way they defined the diverisifed service towords the devleopment of overall organization was tremendous.

They helped us in win more jobs and , channelized the inventory to minimize cost and targetted towards profit zone.

What do you dislike about Simpro?

Overall simpro support was unremarkable , I would like to suggest need more support towards the improving the cashflow and lean management aspects. These aspects we used the service not up to the mark

What problems is Simpro solving and how is that benefiting you?

Simpro addressed the resource management aspects and cost and profit asepcts helped the organization more towards growth aspects

Read more
JM

Justin M

October 17, 2023 Source: G2.com
"Simpro for business"
What do you like best about Simpro?

Useful for our business.

Good for creating quotes and resuing forms.

What do you dislike about Simpro?

Not being able to copy a "scope of works" in a form , from one project to another.

Need future versions of Simpro to remember the order I want lists and copy them between projects, which it can't do yet.

What problems is Simpro solving and how is that benefiting you?

Managing our projects and keeping track of quotes.

Read more
RP

Ravi P

October 12, 2023 Source: G2.com
"SimPRO - PROmiSe"
What do you like best about Simpro?

I really liked this job management software. It make my job easy for doing take offs and saves lots of time. I loved the feature of auto saving. We can directly send quatation email from SimPRO it self. User interface is very easy to learn and customer support of SimPRO is very good. We are one email away from any information or support.

What do you dislike about Simpro?

To be frank, I really do not have any dislikes about SimPRO. I think you can decrease the subcription price a bit to help more people. I also want you to develop a efficient mobile application for SimPRO. It allows us to work even if we are not infront of computer.

What problems is Simpro solving and how is that benefiting you?

In my company, we use Plandroid software for HVAC duct designing. After designing the duct plan, we use SimPRO for take off based on the duct plan. We also use this SimPRO for project management and sending quatation to customer.

Read more
AU

Anonymous User

October 10, 2023 Source: G2.com
"Successfully use Simpro as an end to end business management system streamlining operations"
What do you like best about Simpro?

The constant evolution of the system has benefitted my business greatly, the introduction of aspects such as BI Reporting have allowed me to get the most of the operational data within so the senior team can make informed decisions around continuous development and growth.

What do you dislike about Simpro?

Lack of reporting around the service dates of the assets and the lack of a downloadable maintenance schedule utilising the automated dates within the system.

What problems is Simpro solving and how is that benefiting you?

The reporting and analysis I am able to get from the system data has led to my business to make more informed decision making around business strategy.

Read more
JL

Jeremy L

October 10, 2023 Source: G2.com
"Great design team and support network!"
What do you like best about Simpro?

The team tailored it to our unique needs and meet to do onsite training of the product. That made sure the product and training fit out goals and crew.

What do you dislike about Simpro?

It's a sizeable upfront investment and you need to have a pretty clear path/goal of what you want out of the platform and design.

What problems is Simpro solving and how is that benefiting you?

Getting schedules, historys, and information into 1 central location so any of our techs/PM's/designers can jump into a project and get up to speed.

Read more
BH

Brett Torrey H

October 10, 2023 Source: G2.com
"A must have tool for project management"
What do you like best about Simpro?

Simpro allows us to manage our customer interaction from lead generation to job completion. It is a comprehensive and vital tool.

What do you dislike about Simpro?

The only downside to Simpro would be its UI. It could use updating.

What problems is Simpro solving and how is that benefiting you?

We have thousands of jobs, from installations in motion to completed projects. Simpro allows us to keep our completed jobs organized, manage our installations and monitor our lead progression.

Read more
JH

Jessica H

October 10, 2023 Source: G2.com
"Simply put, nothing short of amazing!"
What do you like best about Simpro?

I can’t say enough good things about this platform. From the moment I contacted them, they were responsive and accommodating. The quality of their work is exceptional, and I couldn’t be happier with the final result of implementation. Simpro is user friendly and integrates nicely with our accounting aspects. I use Simpro daily and I am always learning new steps through every update.

What do you dislike about Simpro?

The only downside at this time of Simpro is alerts; however, we have been told by Simpro's development team that the solution to our pain point is in the works.

What problems is Simpro solving and how is that benefiting you?

Simpro allows our company to manage quotes, jobs, invoicing, and business reporting efficiently in one place.

Read more
SB

Shragy B

October 9, 2023 Source: G2.com
"I Am new in the company the only way i got so fast involved in all our projects was with SIMPRO!!!"
What do you like best about Simpro?

The way you can keep track on all your projects by using simro Asssists

What do you dislike about Simpro?

there is NO downside of SIMPRO!!!!!!!!!!

What problems is Simpro solving and how is that benefiting you?

simpro is solving all issues a company may face!!

Read more

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