Home/ Field Service Management Software/ simPRO/ Reviews
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
An incredible software to manage end-to-end field service
54.6%
31.7%
7.6%
3.2%
2.8%
Easy to Use Interface, Comprehensive Job Management, Excellent Customer Support, Extensive Integrations
Unintuitive Mobile Application, Complex Initial Setup, Limited Reporting Functionality, Occasional Software Glitches
Overall, users praise SimPRO's robust features and functionality, citing its ability to manage complex projects, streamline workflows, and improve communication and collaboration within teams. They commend its customizable dashboards, reporting capabilities, and mobile app for providing real-time access and insights. However, some users mention occasional technical glitches, a steep learning curve, and limited integration options as areas for improvement. Additionally, pricing concerns and a desire for more comprehensive training resources are expressed by certain reviewers.
AI-Generated from the text of User Reviews
It is the best business management software that empowers trade business and helps to improve business efficiency.
It lacks the ability to generate views and generate more advanced reports.
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Simpro is helping users to analyze and track the cost associated with each project.
Simpro, the way they defined the diverisifed service towords the devleopment of overall organization was tremendous.
They helped us in win more jobs and , channelized the inventory to minimize cost and targetted towards profit zone.
Overall simpro support was unremarkable , I would like to suggest need more support towards the improving the cashflow and lean management aspects. These aspects we used the service not up to the mark
Simpro addressed the resource management aspects and cost and profit asepcts helped the organization more towards growth aspects
Useful for our business.
Good for creating quotes and resuing forms.
Not being able to copy a "scope of works" in a form , from one project to another.
Need future versions of Simpro to remember the order I want lists and copy them between projects, which it can't do yet.
Managing our projects and keeping track of quotes.
I really liked this job management software. It make my job easy for doing take offs and saves lots of time. I loved the feature of auto saving. We can directly send quatation email from SimPRO it self. User interface is very easy to learn and customer support of SimPRO is very good. We are one email away from any information or support.
To be frank, I really do not have any dislikes about SimPRO. I think you can decrease the subcription price a bit to help more people. I also want you to develop a efficient mobile application for SimPRO. It allows us to work even if we are not infront of computer.
In my company, we use Plandroid software for HVAC duct designing. After designing the duct plan, we use SimPRO for take off based on the duct plan. We also use this SimPRO for project management and sending quatation to customer.
The constant evolution of the system has benefitted my business greatly, the introduction of aspects such as BI Reporting have allowed me to get the most of the operational data within so the senior team can make informed decisions around continuous development and growth.
Lack of reporting around the service dates of the assets and the lack of a downloadable maintenance schedule utilising the automated dates within the system.
The reporting and analysis I am able to get from the system data has led to my business to make more informed decision making around business strategy.
The team tailored it to our unique needs and meet to do onsite training of the product. That made sure the product and training fit out goals and crew.
It's a sizeable upfront investment and you need to have a pretty clear path/goal of what you want out of the platform and design.
Getting schedules, historys, and information into 1 central location so any of our techs/PM's/designers can jump into a project and get up to speed.
Simpro allows us to manage our customer interaction from lead generation to job completion. It is a comprehensive and vital tool.
The only downside to Simpro would be its UI. It could use updating.
We have thousands of jobs, from installations in motion to completed projects. Simpro allows us to keep our completed jobs organized, manage our installations and monitor our lead progression.
I can’t say enough good things about this platform. From the moment I contacted them, they were responsive and accommodating. The quality of their work is exceptional, and I couldn’t be happier with the final result of implementation. Simpro is user friendly and integrates nicely with our accounting aspects. I use Simpro daily and I am always learning new steps through every update.
The only downside at this time of Simpro is alerts; however, we have been told by Simpro's development team that the solution to our pain point is in the works.
Simpro allows our company to manage quotes, jobs, invoicing, and business reporting efficiently in one place.
The way you can keep track on all your projects by using simro Asssists
there is NO downside of SIMPRO!!!!!!!!!!
simpro is solving all issues a company may face!!
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I like about Simpro is that you can easily navigate different applications easily.
Their customer support is always available as well.
Their user interface must be updated because there are more user friendly designs out there.
It helps us navigate field services easily and managing timesheets for our employees.