Home/ Employee Intranet Software/ Simpplr/ Reviews
Modern workforce management made easy with Simpplr
83.6%
15%
1.4%
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User-friendly Interface, Ease of Content Creation & Management, Effective Internal Communications, Comprehensive Search Functionality
Limited Customization Options, Occasional Technical Glitches & Bugs, Newsletter Functionality Needs Improvement, Inadequate Mobile App Experience
Simpplr, a leading employee experience platform, receives mixed reviews from users. While reviewers appreciate its user-friendly interface, mobile accessibility, and customizable features, concerns arise regarding its occasional glitches, limited integration options, and the need for improved customer support. Its strengths lie in its user-centric design, ease of use, and extensive customization capabilities. However, users suggest areas for improvement, such as enhancing integration options, resolving technical issues, and providing more robust customer support.
AI-Generated from the text of User Reviews
In terms of the application itself, Simpplr has been a complete transformation of our internal communication capabilities and we love the capabilities it offers for bringing employees together, for sharing information seamlessly, and for helping employees to get what they need quickly. Simpplr's sleek UI is easy and fun, too!
On the client service side, I found Simpplr to be simply phenomenal. When we approached them to ask for extended support with an enormous amount of development work, Kleavin Howatt bent over backwards to get us the perfect resource in almost no time, and reliably followed up to ensure satisfaction throughout this partnership. Mark Terifaj was undoubtedly the best thing that ever happened to our implementation team. He jumped right in, established a great working relationship with our functional teams, and provided forward-thinking recommendations to ensure our intranet design would best meet our longer-term strategic goals as well as our shorter-term objectives. This was an incredibly valuable aspect to Mark coming on to our team, and made all the difference in the early engagement results we have seen to date. What's more is that Mark always went above and beyond any ask to educate our internal users on how to do things in SImpplr while also sharing best practices to help us make informed decisions in line with industry standards. What a gift Mark has been!
It's easy to use, intuitive, and offers a lot of functionality. If i had to list something I'd say error messages can be unclear.
Simpplr allows us to have searchability of content, videos, more engaging content, and analytics, none of which we had with our previous home-grown intranet.
I like that Simpplr is a user-friendly platform that is allowing us to communicate and connect with employees in new ways. Our project manager, Mark Terifaj, was incredibly helpful to our Corp Comm team and all of our Lantheus Central site owners and mangars as we built 34 sites on our new intranet to enhance productivity, engagement and collaboration across the organization. I joined the team in September and having the support of a project manager like Mark was incredibly helpful in quickly teaching me how to manage and post to the platform as we headed into launch in November. With Mark's help, we had a successful launch!
I would recommend a few tweaks to how the newsletter template is set up. It would be helpful if it was not just one long page of content as well as if you could share it on the platform without having to email it.
Our new intranet platform via Simpplr is revolutionizing our operations by fostering a more cohesive and interconnected global workforce. With enhanced communication, collaboration and knowledge-sharing capabilities, the intranet will significantly elevate productivity and employee engagement, creating a positive and transformative impact on the organization as a whole. Our new engaging platform provides unlimited opportunities for employees to connect and learn from their colleagues.
End-users don't need any help with it. There is no learning curve. Anyone can make a site/page and post content, immediately, with no training required.
As an administrator, I'm yet to receive a question, complication, or difficulty with any functionality, from our user-base.
It has just enough to get full-functionality of a website/webpage without hitting any complicated spots of web-design.
It is just as easy to create a Simpplr page, as it is to compose a word document.
The URLs are "ugly."
Even if the consumer needs to purchase a public domain and set it up so that the URLs aren't "simpplr" and instead specific to their company/owned domain, the yearly fee is nominal.
People don't like seeing simpplr.vf.force.com anywhere in the URLs.
People have information on their laptop hard drives that needs to be accessible to the general public, but there is no easy way for them to share it.
Simpplr makes it so that they can share that information, without any web-design skill, or time-consuming requests to and from the IT department.
The global search feature is super helpful and is widely appreciated by employees. The ongoing support resources and trainings from Mark were extremely useful!
Sometimes there are slight lags when uploading big images/files. Other than that - the system has been fantastic!
Simpplr brought our company into the digital age and provides easy navigation, employee experience, and collaboration!
Simpplr exceeded our goal of launching an engaging and visually stimulating intranet experience. Simpplr has elevated our organization's ability to communicate and share important news, events, how-to articles, etc. The site owner user experience is simple and fun to learn and use.
We did experience some challenges around user profile mapping. Simpplr is limited in its ability to modify its intake of user data. The Simpplr Implementation Consultant and support team provided some alternative solutions to help us achieve the syncing of our targeted user profile data sets.
Our previous intranet needed to be updated. It didn't have search capability, and finding the needed information was challenging unless you knew where to go. Our primary tool for communicating essential updates or company news was via email. Emails are more often overlooked or forgotten. Simpplr elevated our communication needs. The site is easy to use and navigate. We have received positive feedback from our user community, and based on analytics, we are experiencing a high volume of engagement.
Simpplr is quite simple to use and straightforward with an aesthetically pleasing UI and easy to navigate, straight-forward UX.
Customer support after the implementation process may be a little slower to respond but that could very well be because our implementation team were rockstars and quickly answered all the questions and helped troubleshoot any issues ASAP.
Connecting our global hybrid workforce and sharing information across the board.
Simpplr is heavily focused on both the user experience as well as the administrative functionality. Many competing projects fall apart in one of these areas. The administrative functionality is great but little though has gone into the U/I. Or, the U/I is great but it's undermined by limited functionality. With Simpplr you get both and it continues to get better.
There are some limitations in communication specifically in chat/direct messaging.
We have an incredibly complex business with a diverse workforce that needs to have a more transparent solution for both the transference of knowledge and more streamlined communication.
Simpplr has been a great tool to communicate effectively throughout our firm. We struggled with finding a single home for all shared content, and making it available to all the right people at the right time. This platform has allowed us to do that. It's very user friendly, but if any level of help is needed the support that they provide is second to none. Any questions, or ideas for new features, are always welcomed and the community they have created is one that I am excited to be part of.
This is not really a 'dislike' as I believe it is being worked on, but from an IT perspective, we would like to see more integrations with IT ticketing software, or even built in to Simpplr itself.
From an IT Department standpoint, it has allowed me to create instructions to fix common issues, and a knowledgebase, that can easily be accessed by the whole company, freeing up time to focus on project based work.
Sending out information to the company has never been easier. We also use it to store internal proceedures and processes. It makes it very "simple" to get the right information to the right people
I wish there was a way to upload permissions by CSV instead of having to assign them manually. It is pretty time consuming for the engineering org to assign out content manager permissions.
We needed a tool that wouldn't get so out of date so quickly with information. We move so quickly at my organization that sometimes messages/announcements can be missed and this tool solves it.
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Simpplr provides a platform for one-stop shopping. Our employees can find anything they need from company news to policies. Like it's name, it's truly easy to use. The implmentation went very smoothly thanks to Mark Terifaj. With his help, we launched with every department in our organization represented. He helped each department build their pages, which enhanced the product we launched with and, at the same time, trained our employees how to use Simpplr going forward to keep their pages fresh with new content.
Our employees absolutely love Simpplr. There is nothing I dislike about it.
Everyone receives too many emails. As such, sometimes employees were not reading emails sent out from Corporate Communications or Human Resources. Now we post everything on our new Intranet and employees know they can go there to find important information.