Simply CRM Reviews

User Rating

4.9/5 (Based on 145 Ratings)

Rating Distribution

Excellent
90.3%
Very Good
9%
Average
0%
Poor
0.7%
Terrible
0%

User Sentiments

Ease of Use, Comprehensive Features, Extensive Integrations, Excellent Customer Support

Mobile App Usability, Occasional Bugs, Complex Administration, Limited Email Marketing Customization

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Review Summary

Overall, users find Simply CRM to be a user-friendly and affordable CRM solution with robust features for managing customer relationships. Reviewers praise its intuitive interface, customizable fields and reports, and ease of use. The platform's integration capabilities with various third-party applications further enhance its functionality. However, some users have reported occasional glitches and issues with customer support. Additionally, some reviewers have expressed concerns regarding the system's reporting capabilities and the need for more advanced customization options.

Pros

Simple and intuitive interface, easy to navigate and use.
Affordable pricing plans to suit businesses of all sizes.
Robust customer support, quick to respond and resolve issues.
Offers a wide range of features to manage customer relationships effectively.

Cons

Limited reporting and analytics capabilities.
Some users have reported occasional bugs and glitches.
Customization options are somewhat limited.
Not as scalable as some other CRM solutions.

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Reviews

Adolph Timoth

May 15, 2024 Source: Trustpilot.com

Simply is very competitive to other…

Simply is very competitive to other more popular CRM tools, the price is affordable. I almost have all the needed features in a CRM along with the process automation.

Rob Wilson

April 10, 2024 Source: Trustpilot.com

This CRM can accomplish a lot for a…

This CRM can accomplish a lot for a relatively competitive price, and their customer support is helpful in navigating the functionality. If price is your main concern, Simply is a good bet without any second thought.

Diego Campbell

February 6, 2024 Source: Trustpilot.com

Simply CRM exceeds expectations

Simply CRM exceeds expectations! Easy to customize, navigate, and the communication with the supplier is top-notch. Highly recommend for any business looking for a versatile CRM solution.

John T

April 18, 2023 Source: G2.com

"Great CRM for the Price!!"

What do you like best about Simply CRM?

Easy to use, all in one platform with a price that works with my budget.

What do you dislike about Simply CRM?

I have not found anything yet that I dislike as I am new to this CRM. This works in every aspect of my business that I can see so far.

What problems is Simply CRM solving and how is that benefiting you?

Real Estate - keeping up with clients through follow up and automations

Ariadne R

March 6, 2023 Source: G2.com

"Simply CRM made my life easier in sales"

What do you like best about Simply CRM?

The lead generation, the ability to keep track of leads, and track outreach.

What do you dislike about Simply CRM?

It can be difficult to navigate but once you get the hang of it it's easy.

What problems is Simply CRM solving and how is that benefiting you?

It's tracking leads and letting me know if they opened emails or any other outreach. I am more productive with this product.

Akmal H

February 16, 2023 Source: G2.com

"Simply CRM is a cloud-based customer relationship management (CRM) software"

What do you like best about Simply CRM?

Simply CRM is a cloud-based customer relationship management (CRM) software that offers sales, marketing, and customer support automation tools to help businesses manage their customer interactions and improve their customer relationships.

What do you dislike about Simply CRM?

Email Marketing: As mentioned before, some users have reported limitations in the email marketing feature of Simply CRM, such as difficulty in setting up automated campaigns and limited customization options. Improving this feature could help businesses make better use of the platform and get more value from their investment.

What problems is Simply CRM solving and how is that benefiting you?

Disjointed Information: Many businesses struggle with managing customer data across multiple systems and departments, resulting in disjointed information and a lack of visibility into customer interactions. Simply CRM provides a centralized platform for managing all customer data, including contact information, communication history, and customer feedback, which can help businesses better understand and serve their customers.

Jesper Jørgensen

December 5, 2022 Source: Financesonline.com

Using Simply for almost 2 years and worth using it.

PROS: For me, Simply worked as a base tool and it helped throughout the client communication and CX management.

Morten Albaek

November 2, 2022 Source: Financesonline.com

Has the good 3rd party integrations. Great value. Great support

PROS: I tried Zoho, HubSpot, Insightly and Pipedrive! I found the CRM was trying to control my way of working, instead of the against. Simply lives up to the name. Contact segmentation is straightforward and leveraged by the integrations. Tech support is super good. Definitely the best I have to work with.

Abhishek Bhushan S

October 28, 2022 Source: G2.com

"Simply Awesome"

What do you like best about Simply CRM?

The things which I like most about this Software are that-

-Easy to use Interference.

-You can classify leads according to their stages.

-You can add leads easily.

-Easy to create a pipeline.

-Easy to follow up leads.

-Pop on screen for task remainder.

What do you dislike about Simply CRM?

-some bugs are their like it will be stuck you can't add leads that time but the backin team is supportive they resolve the issues on call , also some to calls are auto dropped

What problems is Simply CRM solving and how is that benefiting you?

-Task Remainder

-Back support

-Easy to use not needed much training to work on this.

-You can train your junior with just one video and 3o minute training .

Kornelius Bendt

September 12, 2022 Source: Financesonline.com

A pathfinder for complex business processes

PROS: Recommend this to anyone, glad I stumbled upon a Danish business/book and CRM preference that said it was among the best out there, because after using it now for months, realized the same.

CONS: As with all changes, the learning curve was the only obstacle for me, but the Simply team was always an email or phone call away if we needed assistance.

Simply CRM Reviews

User Rating

Rating Distribution

User Sentiments

Do You Use Simply CRM?

Review Summary

Pros

Cons

Adolph Timoth

Rob Wilson

Diego Campbell

John T

Ariadne R

Akmal H

Jesper Jørgensen

Morten Albaek

Abhishek Bhushan S

Kornelius Bendt

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