Simplify360 Reviews

So it's best to save your time and very easy to use. Don't need any assistance it's like with this app you can go with flow!

There is nothing to be dislike, I mean it's pretty cool I only tried this app for testing purpose or you can say for comparison and I liked it. I definitely recommend this to everyone.

It helps me to connect with my customers! I helped me to manage my social media handle.

There Customer support. As we can customize our demo according to our requirement.

It is helping to increase my customer engagement so for me there so no thing to dislike it.

It is helping me to increase my customer loyalty & engagement. As Simplify has the Salesforce which i use for my work

Simplify360 helps to keep track of all the conversations happening over the internet in one place. This helps us save time and ensure that no critical conversation from the customer gets missed. Additionally, this helps the companies elevate their customer experience and manage their customer support better.

The UI/UX of the platform could be made easy as I believe it is a bit cluttered. Additionally, the insights section could be more robust and data heavy.

It helped us engage with all the customers from one place and in a much better time frame which ultimately helped us achieve better customer experience and elevate the overall brand image.

Tool set-up is both quick and straightforward, allowing for rapid deployment without complex configuration or discovery processes. Its cost-effectiveness makes it ideal for enterprises or startups alike, providing a viable foundation for each.

Used it majorly for ORM purposes. It would be really great if the social listening and analytics bit is improved for ease of analysis.

It helps in improved customer engagement and timely responses. It benefits in customizing the process for high volume brands.

Aggregation of all the comments at one place. Simple to reply, easy to read.

Data pullling capability is less as compared to other tools

It is helping us greatly in responding to the social media quereis and managing the crisis.

Fast and easy setup that lets you get started quickly, without investing a lot of time in complex configuration and discovery processes. Very cost-effective as well, makes this a good starting point for enterprises and a very serviceable solution for startups.

Cost scaling is a bit unfair - just when you really get into it, you start running into usage / tracking limits that, given the scale of social media today, are a little unrealistic.

ORM is the primary, followed up by campaign effectiveness and social amplification tracking