Siit Reviews

I have been using SIIT for a while now, and it has significantly improved my daily work experience. This software is incredibly simple to use and extremely useful. The AI works exceptionally well and is very intuitive.

With SIIT, I no longer have to wait for days to get a response from HR, nor do I need to bother them with every little question. The tools are well-connected, and I can conveniently use it through Slack or Teams.

It has transformed the way I seek support within the company, and I couldn't be more pleased with the experience. Instead of going through the traditional ticketing system for IT or HR support, the implementation of conversational support directly in Slack is a game-changer. It feels incredibly personal, and the speed at which I can get assistance is impressive. I love not to have to navigate through another tool and the visibility into the resolution ensuring that I'm always in the loop regarding the status of my requests.

Expanding its compatibility to additional departments or AI, connected to other tools like with Confluence, would provide even more flexibility in accessing support and information.

The conversational support in Slack is making internal support more accessible and user-friendly. The immediacy of support significantly reduces the resolution time for IT or HR-related inquiries, ensuring that my work is not hampered by delays.

At crew, implementing Siit to provide AI support in Slack has been a tremendous success. The ease of setting it up and integrating it into our existing workflows has significantly improved the sales team’s efficiency. Siit’s AI capabilities, coupled with the ability to access our knowledge base directly in Slack, ensures that our sales team receives automatic answers promptly. This has not only streamlined our support processes but has also empowered our sales representatives to provide quicker and more accurate responses to customer inquiries. Siit has truly become an indispensable tool for enhancing our sales support.

I have not encountered any issues or dislikes with Siit. The implementation process was smooth. The entire sales team has embraced Siit.

Siit is addressing the challenge of providing quick and accurate support to our sales team. The integration of AI in Slack ensures that our team can access relevant information seamlessly, resulting in faster response times and improved customer interactions.

We used Halp for years before Atlasian has acquired it. Since then I was looking for a good alternative, we found it with Siit. The Slack intégration is so powerful and the AI bot is very cool. I will recommand it to any company who is looking to automate its ticketing system in Slack

Nothing to dislike but would love an intégration with Google Drive

Looking for a ticketing system in

As the CTO at Topo, what impresses me the most about Siit is its ability to centralize and streamline the handling of employee requests. The platform's intuitive interface allows for easy management of IT inquiries, which previously inundated me via Slack, distracting from my core responsibilities. Now, requests are neatly organized, prioritized, and can be addressed systematically, which has markedly boosted my productivity and allowed me to focus on strategic initiatives. The clarity and convenience Siit provides have become indispensable for daily operations.

The only hiccup I've encountered with Siit is not so much a flaw in the platform, but rather a challenge on our end—finding the time to extend its benefits across other departments at Topo. Siit has been a game-changer for IT request management, and I am eager to see it applied to other areas like HR and operations. The platform has the potential to streamline workflows company-wide, and the only regret is not having implemented it more broadly yet.

Siit tackles the multifaceted problem of managing and responding to employee requests that can disrupt a CTO's workflow. By creating a dedicated hub for these inquiries, Siit allows me to maintain focus on my primary tasks without the constant interruption of ad-hoc requests via disparate communication channels. This organization leads to a more efficient allocation of my time, prioritizing critical issues and addressing them in a timely manner. For Topo, this means not only improved operational efficiency but also enhanced employee satisfaction as their issues are resolved swiftly and systematically. The benefit is two-fold: it streamlines internal processes and amplifies our team's ability to deliver exceptional work without getting bogged down by administrative overhead.

I have been using Siit for few months and i have to say that is the best ticketing experience. Without leaving microsoft teams you can create a ticket to IT teams.

It would be great to integrate it with Microsoft dynamics and have the AI access customer information

We wanted to have the entire organisation adopt the right process to reach out the

By leveraging Slack as our primary communication platform, Siit has provided a seamless and convenient channel for employees to seek help, resulting in higher satisfaction rates for our IT support services. Additionally, Siit empowers us to create customized request forms, simplifying the process for employees to submit equipment and other related requests.

One of the key advantages of Siit is its conversation-focused approach, enabling us to address IT support issues promptly and in a collaborative manner. Our team can easily collaborate and share curated solutions (Answers) with employees, facilitating quick resolution of their IT challenges.

Overall, Siit has elevated our IT support capabilities, enabling us to deliver a superior level of service and support to our employees. We highly recommend Siit to any organization seeking to streamline their IT support processes and enhance employee satisfaction.

As the CFO, Siit has been a great asset in managing various requests, particularly in the area of expenses & procurement. The ease of tracking and handling expense-related matters within Siit has significantly streamlined our financial operations. I appreciate how Siit empowers us to stay compliant and maintain a precise record of all financial transactions.

I have found Siit to be an invaluable tool for expense management, and I don't have any dislikes to report.

Siit has resolved the issue of procurement management. It has provided a structured and organized way to handle expenses, ensuring that we can quickly process and track them. This has improved our overall financial processes, compliance, and our ability to keep thorough and easily accessible records.

I’ve been using Siit while working in my sales team and it has made creating requests in Slack a very easy and smooth experience.

The key thing for me is how it simplifies things for busy people like us.

So far I haven't had any problem. The workflow works very well

Siit has helped us to improve our workflow. It's saves us time and headaches because all if our requests are taking care of.

In the past, dealing with tickets was a cumbersome process with Jira, but Siit has revolutionized the way we submit requests. The integration with Slack is a game-changer. Now, I can submit any request directly within Slack, making the entire process seamless and user-friendly. Sales Ops has truly listened to our needs and concerns, creating a system that simplifies our internal processes, making our lives as sales significantly easier.

While Siit has streamlined our request process significantly, the speed of resolution could be improved especially when escalated to admins. Although the AI is incredibly helpful, certain complex issues still require manual intervention, which can cause a slight delay in response times.

Siit effectively addresses the challenge of streamlining internal requests for sales. By integrating the request submission process into Slack, Siit eliminates the need for a separate ticketing system, making it effortless for us to submit requests without disrupting our workflow.