Signpost Reviews

User Rating

3.9/5 (Based on 140 Ratings)

Rating Distribution

Excellent
60.7%
Very Good
10.7%
Average
6.4%
Poor
2.9%
Terrible
19.3%

User Sentiments

Automated Review System, Ease of Use, Effective Email Marketing, Increased Online Reviews

Limited Customization Options, Aggressive Sales Tactics, Difficult Cancellation Process, Lack of Transparency in Contract Terms

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Review Summary

Signpost is generally well-received and appreciated for its user-friendly interface, comprehensive project management functionalities, and seamless integrations with various tools. Users highlight its ability to streamline workflows, enhance collaboration, and facilitate effective task tracking. However, some reviewers express concerns regarding occasional glitches, limited customization options, and the need for improved reporting capabilities. Additionally, a few users mention that the learning curve can be steep, especially for those unfamiliar with project management software.

Pros

Userfriendly interface with intuitive navigation.
Comprehensive comparison tool to evaluate multiple products.
Indepth reviews with helpful insights and realworld experiences.

Cons

Some users may find limited customization options.
Some reviews may be outdated or lack detailed information.
Occasional technical glitches reported by users.

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Reviews

Kayla Brown

January 3, 2025 Source: Trustpilot.com

Office Move and new install

We worked with Becky P. to set up our new office answering system. She was extremely helpful and patient. We have used signpost for 4 years and have not had any major issues.

Trisha Gordon

December 31, 2024 Source: Trustpilot.com

Prompt Replies!

Thanks for the prompt response Becky! The SignPost team is always ready to help!

Andrew Hartley

December 30, 2024 Source: Trustpilot.com

Becky Patterson was great she helped…

Becky Patterson was great she helped tremendously with getting us back on track after a recent phone update!

Dana Pintaric

December 29, 2024 Source: Trustpilot.com

Wonderful Experience

We had a great experience with Signpost’s call center! The staff is fantastic - professional, friendly, and efficient. Their communication software and hub are wonderful, making it easy to manage everything seamlessly. All our needs were met. Excellent customer service, highly recommend!

Siennah Lutusu'esu'e

December 23, 2024 Source: Trustpilot.com

Great Customer Experience

Lee Harrison is amazing! The team is always prompt with their response time and is extremely helpful whenever support is needed.

Tomas

December 19, 2024 Source: Trustpilot.com

Becky did a great job in helping me…

Becky did a great job in helping me sort out the difficulties I was having with forwarding calls and operating the message hub. Thanks Becky!

Donna

November 21, 2024 Source: Trustpilot.com

Tyree was a great help!

Tyree was a great help!! The other guy before Tyree was no help. Great to know you have quality employees that understands customers.

Towing Junk cars

July 8, 2024 Source: Trustpilot.com

Pleasure working with this person very…

Pleasure working with this person very knowledgeable

Office R.L Hayes

March 7, 2024 Source: Trustpilot.com

Tyree handled our Company WIDE issue!!!

Tyree answered and accomplished EVERYTHING we needed done for our Company. From start to finish he was able to answer every question as well as walk me through issues we could possibly encounter in the future. Thanks again Tyree for your help!

Sterling Green
Office Admin
R.L. Hayes Roofing and Repairs

merav pahima

February 5, 2024 Source: Trustpilot.com

Jes is great!

It was great working with Jes. Always answers very quickly to all my questions. If you choose to work with signpost ask Jes to be your point of contact :)