Appointment Center by ShowingTime+ Reviews

My favorite part about ShowingTime is being able to have the seller's confirm their showings. Cuts the middle man out.

I dislike the lag of updating when posting a new listing. That is about it. Good product that asks for feedback.

ShowingTime has solved appointment confirmations getting missed by myself. They go straight the seller for approval. Saves time for everyone.

Showings are easy to schedule and the staff is great.

Setting up new listings can be confusing

Have had some issues as a showing agent with overlapping appointments during this time of COVID19 that are not supposed to be allowed.

Quick and easy to schedule appointments.

ShowingTime keeps all of my showings organized!

I don't like that the time cannot overlap very much when scheduling a time for a showing. Sometimes it makes it difficult to schedule multiple appointments in one day.

Makes scheduling showings easy and fun!

The problem we are solving is clutter and not having an organized schedule for a client. ShowingTime makes it so easy to schedule appointments!

This tool is very powerful for real estate agents. Rather than having agents call you directly to schedule a showing on one of your listings, this service will do all the scheduling for you. That way, you never miss a showing.

The tool has great tools, but they are more difficult to learn than its predecessor CSS. Once you learn the tools though, everything is good.

It is powerful. Ensures that it is easy and quick for other real estate agents to schedule showing appointments for your listings.

Never miss a showing because an agent called your cell phone and you didn't return the call quickly enough.

The best part for me is the convenience of the app and the ability to use it on the go. I also really like that the system allows for automated responses to be setup, including instructions unique to each property. It also has the ability to use a phone number for people to call to book but it doesn't tie you up on the phone. You use their representatives to finalize the appointments, if that is the route your client is looking for.

It lacks other features that are nice to have (e.g., route planning/mapping, etc.). Because of those lack of nice-to-have features, we have to either allocate more time to planning or ensure our admins have capacity to support these tasks. The user interfface could also be more intuitive. Some features are hard to work out how to use. Once you do it is fine but I had to try multiple paths to sort out what I was trying to do.

My experience with ShowingTime indicates that the local real estate board typically selects it and the option for an alternative isn't up to the specific brokerage/agent. No issues with it from a stability perspective.

This helps solve issues/delays related to scheduling showing appointments and walk-through appointments for clients and coordinating approvals. The automated responses and approvals make it efficient to use day to day. For clients that are looking for potential buyers to call in instead of having an automatic approval solution, ShowingTime has a solution for that with their phone representatives.

I like that I can arrange all of my appointments by client and then be able to map them in a way that utilizes our time best. It's also nice that ShowingTime is set up to allow inspectors, appraisers, and other needed licensed professionals to schedule time to access the homes as well. I also like that at a click of the computer mouse, I can request feedback from other agents who have shown the property. The showings calendar is also a great tool that keeps track of all your past, current, and future showings. It's nice to be able to look back at which properties you've been to in case you have forgotten any.

When my listings were automatically integrated, I had to go in and manually select for other agents to be able to schedule the showings online, so there was a brief time where agents were unable to confirm their own appointments or even make a request without getting a hold of me on the phone.

If you are considering ShowingTime, I would strongly recommend it if you ever have listed properties. Other agents are busy and do not want to have to get in touch with you personally to show your listed property.

It's much easier to schedule house showings with ShowingTime than having to get in touch with the busy listing agent. And instead of answering dozens of phone calls for my own listings, other agents can schedule showing times online or by calling ShowingTime's call center. ShowingTime also ensures that only verified professionals are accessing my clients' properties and homes and keeping a record of everyone who has been in and out.

I like that it is a one stop shop for agents and our front desk staff

The only thing is that there can be an issue with phone calls being missed, I much prefer when people can confirm via text or email, instead of having to call and make notes.

It is solving our staff having to call everyone, as it allows people to confirm via text and email

The ShowingTime Appointment Center features a detailed appointment structuring feature. It allows real estate agents to quickly and automatically facilitate showing requests, scheduling, and feedback. Buyer's agents can schedule appointments over the phone or online. The appointment request is then sent to any party that needs to receive notifications and accept the proposed times (listing agents, tenants, owners, etc.). Cancellation, reschedule requests, and "running late" notices can quickly be disseminated to all parties. Additionally, relevant documentation and disclosures can be sent to each buyer's agents upon appointment confirmation. This is a great time saver!

ShowingTime Appointment Center is mainly a standalone application. It does not integrate with many 3rd party applications. Although not a huge problem since scheduling protocol is pretty much "set it and forget it," analytics can only be accessed through the app itself and contacts are not synced. One major downfall to this application is anyone other than real estate agents can not submit showing requests. Standalone systems and processes must be implemented in these circumstances limiting the ShowingTime Appointment Center's capabilities.

As with all SaaS, you should test and compare at least 2-3 similar service providers. This will give you the insight you need to make an informed decision based on what is right for you. Take advantage of the trials, tutorials, and onboarding assistance. Be sure you are fully ready to commit before full implementation.

Even though this application is not a "cure-all" for the appointment process, I can't see anyone NOT using it (or something similar). There are only so many hours in a day. Agents need to focus on representing their clients' interests, not performing monotonous administrative tasks. Showing, appraisal, and inspection requests are automatically facilitated, relevant documentation is disseminated, and feedback is obtained.