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Shortcut Reviews

User Rating

4.5/5 (Based on 148 Ratings)

Rating Distribution

  • Excellent

    59.5%
  • Very Good

    33.1%
  • Average

    5.4%
  • Poor

    0.7%
  • Terrible

    1.4%

User Sentiments

Ease of Use, Intuitive User Interface, Extensive Integrations, Effective Collaboration

Limited Customization Options, Occasional Performance Issues, Lack of Mobile App, Confusing Navigation

Do You Use Shortcut?

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Review Summary

Shortcut is a project management tool lauded for its user-friendly interface, intuitive design, and seamless integration with popular tools like GitHub and Slack. Users appreciate its streamlined workflow, particularly compared to more complex alternatives like Jira. However, some users report performance issues, including slow load times and a memory leak that can impact laptop performance. Additionally, Shortcut's lack of a calendar view for tracking incidents and limited customization options for workflows are areas for improvement.

Pros

  • Shortcut offers userfriendly interface, making it easy to navigate and use.
  • The platform integrates with widely used tools like GitHub, improving work efficiency.
  • Shortcut provides affordable pricing plans, making it a budgetfriendly option.

Cons

  • Shortcut's UI/UX design can be improved for a more modern look and feel.
  • Limited functionality for customizing ticket estimators, requiring manual workarounds.
  • Some users have reported performance issues, including slow loading times and memory leaks.

AI-Generated from the text of User Reviews

Reviews
TA

Trey A

November 21, 2022 Source: G2.com
"Simple and intuitive to use"
What do you like best about Shortcut?

I appreciate the quick and easy way to add tickets.

What do you dislike about Shortcut?

It would be nice to filter stories on the story view by epic. If this is already possible, I am unaware of it, but I think it needs to be prominently featured and not buried under filter conditions. Also, it would be cool if teams could be configured on a schedule. So, for example, Team1, Team2, and Firefighting. Then each member could be configured to be on specific teams based on a schedule that could be set up in advance.

What problems is Shortcut solving and how is that benefiting you?

Organizing tickets

Read more
SK

Sara K

November 17, 2022 Source: G2.com
"Great tool to keep the chaos in check"
What do you like best about Shortcut?

The home page is great for helping organize different tasks. It allows me manage my discovery work along with projects in flight.

What do you dislike about Shortcut?

There used to be an email alert when you get tagged but not anymore:(

What problems is Shortcut solving and how is that benefiting you?

Managing Product & development work

Read more
AU

Anonymous User

November 17, 2022 Source: G2.com
"For someone new to such systems, I find SC very simple & effective to use"
What do you like best about Shortcut?

Very accessible/easy to use, particularly with how new I am to remote work. I particularly like all the capabilities & functionality within stories. I've only have experience with Wrike outside of Shortcut & I find Shortcut to be far easier to navigate/use.

What do you dislike about Shortcut?

I'm still pretty new, so excuse me not knowing about something that may already exist, but I wish there was a way in which to highlight stories that are assigned to me while being within the 'Everything' spaces, while still showing all of the other stories.

What problems is Shortcut solving and how is that benefiting you?

Shortcut provides me an easy way to sort through tasks, particularly when our team has several projects working at the same time. Being able to comment, checking off tasks, the points system & the plugin functionality(Figma etc.) really make Shortcut a breeze to use in a fully remote environment.

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GM

Grace M

August 15, 2022 Source: G2.com
"Easy Reporting and Tracking Issues"
What do you like best about Shortcut?

I love Clubhouse because it's really organized, and it gives you a lot of options to classify the requests based on the nature of the issue/request.

You can add followers to every story and everyone will get notified if there are any comments added.

It is very easy to find the stories ''requested by me'' and you can have a clear picture of what state each request is at.

What do you dislike about Shortcut?

What I was having a hard time at first, was the text formatting, like bolding or italicizing the text, also adding numbers or bullet points. Other than that, I haven't had any issues using this tool.

Recommendations to others considering Shortcut:

If you need a tool to manage a huge number of requests within the company, this one is 100% worth it.

What problems is Shortcut solving and how is that benefiting you?

At the company I work, we use clubhouse a lot and it helps us resolve issues faster, keep track of the tickets, monitor the progress, and also due to the visibility we can easily check if a certain issue has been reported or not, which saves us a lot of time.

Read more
NS

Nick S

July 28, 2022 Source: G2.com
"Project management tool to rule them all"
What do you like best about Shortcut?

I've used a lot of project management software tools (Jira, Waffle, Pivotal Tracker) and this one just gets it right. It's intuitive, fast and has all the features I want. Also, it doesn't require a ton of configuration to get going.

What do you dislike about Shortcut?

The only complaint I have is that the Iterations list and detail views are a bit difficult to use. The list view needs to be simpler and the detail view could find a better way to show status and users simultaneously. But these are small complaints compared to how much I love the rest of the interface.

What problems is Shortcut solving and how is that benefiting you?

It makes planning move a lot faster for our team. The tool gets out of the way of what we want to do. It moves so fast that you can prototype a project in the tool rather than having to work around it to get it to do what you think it should.

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RP

Rob P

July 27, 2022 Source: G2.com
"Love Shortcut Still .. After All These Years"
What do you like best about Shortcut?

Milestones, Epics, Stories and reports. Ok, that's 4 things, but it brings us really excellent visibility into our project work.

What do you dislike about Shortcut?

I would still like to be able to set WIP limits on columns.

What problems is Shortcut solving and how is that benefiting you?

We are a small team with multiple projects and a lot of shifting priorities. Shortcut really helps us keep a lot of this organized while letting us maintain our project flow.

Read more
AU

Anonymous User

May 16, 2022 Source: G2.com
"Platform for Project Management"
What do you like best about Shortcut?

Shortcut's interface is highly user-friendly. One can easily track several projects across different functions and departments. Additionally, it provides dashboard capabilities whoch can be used to derive meaningful insights.

What do you dislike about Shortcut?

It doesn't allow to tag stories with decimal estimate points for example 0.5. This often makes it difficult to scope for adhoc and low priority work.

Recommendations to others considering Shortcut:

Highly recommend giving Clubhouse a try as it's a single-point solution for addressing issues around project management, agile, and sprints. Provides a whole bunch of exquisite features that help in increase operational efficiencies for your organization.

What problems is Shortcut solving and how is that benefiting you?

Our entire suite of projects is managed and tracked on Shortcut as it's our go-to tool for Project Management. Previously tracking status for data science projects was proving to be challenging considering the humungous amount of rework and adhoc requests from clients. This issue was resolved within Shortcut by making use of their third party integrations.

One of the most valuable features is integration with Github, as it allows developers to integrate and manage their stories directly with their feature branches. You can also have logs and messages triggered to your slack channel for every deployment model run through the slack integration capability.

Read more
AU

Anonymous User

April 13, 2022 Source: G2.com
"best goldilocks project management / issue tracker for software teams, enabling collaboration"
What do you like best about Shortcut?

powerful like JIRA, but fast and intuitive so other people can interact besides engineers

What do you dislike about Shortcut?

requires some setup of your workflows to use it successfully

What problems is Shortcut solving and how is that benefiting you?

need to size, plan and keep track of and coordinate work across multiple initiatives, sprints, teams

Read more
NB

Noemi 🌸 B

March 3, 2022 Source: G2.com
"A must have coordinator for your scrum work"
What do you like best about Shortcut?

Shortcut has a clean visualization for the most crowded information that there could be in a teamwork. We use this tool every day to coordinate the work and it is very easy to navigate for every team member.

What do you dislike about Shortcut?

Nothing is missing from my perspective. I am enjoying use it more than other scrum tools like Jira for example.

Recommendations to others considering Shortcut:

It is much better than Trello, way more advanced. I would adopt this tool for the scrum teams.

What problems is Shortcut solving and how is that benefiting you?

Team coordination is way simpler with a board like the one Shortcut provides. There are many way to customize the tickets and it's all my team needs during scrum ceremonies like Planning and standup.

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AU

Anonymous User

February 10, 2022 Source: G2.com
"Great workspace for task collaboration"
What do you like best about Shortcut?

I like how brief at the same time detailed instructions or comments can be filled. Ability to change the font format based on the tone of the message is a great plus

What do you dislike about Shortcut?

There are a lot of features that I don't understand and where to use. So little guide will always help.

What problems is Shortcut solving and how is that benefiting you?

Task management, team collaboration and GitHub integration is the best

Read more

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