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Shore Reviews

User Rating

4.3/5 (Based on 157 Ratings)

Rating Distribution

  • Excellent

    76.4%
  • Very Good

    5.1%
  • Average

    1.3%
  • Poor

    1.9%
  • Terrible

    15.3%

User Sentiments

Excellent Customer Support, Easy to Use Interface, Effective Appointment Scheduling, Comprehensive Features

Technical Issues and Bugs, Sync Issues with Calendar, Inadequate Onboarding & Training, Limited Integrations with Third-Party Systems

Do You Use Shore?

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Review Summary

Users generally agree that the software is easy to use and implement, with a user-friendly interface and intuitive design. Many reviewers find the customer support to be responsive and helpful. However, some users have reported issues with the software's reliability and stability, as well as occasional glitches and bugs. Pricing is seen as a potential drawback by some reviewers, who suggest that it may be too expensive for certain businesses. Additionally, a few reviewers have expressed concerns about the software's lack of certain features or functionalities that they believe would be beneficial.

Pros

  • Comprehensive suite of features for contact center management.
  • Userfriendly interface and easy to set up.
  • Robust reporting and analytics for datadriven decisionmaking.
  • Integrates seamlessly with other business systems.

Cons

  • Limited customization options for advanced users.
  • Occasional technical issues and glitches reported by users.
  • Some users find the pricing plans to be expensive.
  • Support response time can be slow at times.

AI-Generated from the text of User Reviews

Reviews
MO

Melek Ozdemir

November 14, 2024 Source: Trustpilot.com
Hi, thank you
Hi, everything is very fine. That’s very simple thank you so much.
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IB

ISMAIL BOZBAY

April 22, 2024 Source: Trustpilot.com
Perfect………
Date of experience: April 22, 2024
Read more
IB

ISMAIL BOZBAY

January 22, 2024 Source: Trustpilot.com
Perfect …….
Date of experience: January 22, 2024
Read more
AU

Anonymous User

September 21, 2023 Source: G2.com
"Very nice UI / UX, intuitive, lacks automatic update of calendar without manual page reload."
What do you like best about Shore?

I love the colors, the UI / UX of the software. I personally really find the color schemes of the daily tasks supr helpful, as we use it in the dental industry to identify the type of patients we have coming up. The print option is really great. The notes that we can add to each time is also awesome.

What do you dislike about Shore?

I dislike the fact that I often have not reloaded the page and I see a different schedule than what is the actual one. I have to manually reload and this is cumbersome. At first log-in of the day, it also shows me the day I closed it at and not the actual day. I think an automatic update every 10 minutes or so would be great and showing the actual day in the calendar for first log-in would be welcome as well.

What problems is Shore solving and how is that benefiting you?

We can use shore to communicate in between many different shops, which is awesome as we often find ourselves having to give appointments for Patients coming from other shops. We can also see the notes that the reception left for each Patient, and this also helps. The color schemes makes it easy to identify which treatment, we as dentists have to perform.

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S

Sigurd

July 11, 2021 Source: Trustpilot.com
Shore funktioniert sehr gut
Die Patienten , Patientinnen kommen mit Shore sehr gut zurecht.
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CR

Cyrus A. Rahman

July 2, 2021 Source: Trustpilot.com
Beste Online Terminsoftware & super schnelles Support Team
Shore ist die beste und unkomplizierteste Terminsoftware für Kundenbenachrichtigungen und Buchungen. Super zuverlässig und sehr beliebt bei unseren Kunden wegen der sehr hohen Nutzerfreundlichkeit.Ich arbeite seit knapp 9 Jahren mit Shore und empfehle das Unternehmen für alle die eine schnellen Support und eine unkomplizierte onlinebasierte Terminbuchungssoftware benötigen!
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WL

Werner Lutz

June 17, 2021 Source: Trustpilot.com
Super Service
Super Service, sehr kurze respondierte, hochqualifizierte und nette Mitarbeiter im SupportWow
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RB

Römer-Thermen Bad Breisig

June 9, 2021 Source: Trustpilot.com
bestes von uns getestetes Buchungssysteme…
Nach dem Test mehrere Buchungssysteme haben wir uns für Shore entschieden, weil es funktional perfekt und für Kunden wie Personal super einfach zu bedienen ist. Eine einzige Funktion fehlt uns im Kassenbereich, sonst würden wir die Komplettlösung nutzen. Top und sehr zu empfehlen.
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YG

Yvonne Galas

May 4, 2021 Source: Trustpilot.com
Top Beratung und Kundenservice
Die Beratung im Vorfeld und der Service als fester Benutzer sind großartig. Mit Mitbewerbern habe ich leider schon unschöne Erfahrungen gemacht. Shore ist immer für Dich da und ja IMMER eine Lösung oder Optimierung. Auch das Preis-Leistungsverhältnis sind unschlagbar :-) Für mein kleines Yogastudio war das die perfekte Wahl.
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TK

Tobias Kucher

April 14, 2021 Source: Trustpilot.com
Weiter so ! Immer eine Top Beratung
Der Service von Shore ist immer sehr schnell und top ! Bisher wurde für uns immer eine Lösung gefunden, schnell gehandelt und klar und freundlichen kommuniziert. Weiter so !
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