Shift4 POS Reviews

Very helpful having a good account manager (Adam.) We were shut off by stripe after doing $500k+ and it nearly ruined our company, Securion accepted our business model and helped us get on board very fast - looking forward to the future working together and growing!

They are continuing to update their dashboard, so more stats etc in the future (like churn/lifetime) will be great.

High risk business, looking for a processor that understands us

I have lasting relationships with them, I find their company great.

Adam and his team are always professional, precise and responsive.

I find they have a fantastic customer service, compared with other companies in the same business area.

I can read that some people may feel disappointed because they don't accept every business, for me it is a proof that SecurionPay is reliable and built to be on the scene for a while.

Even for me who have been working with them for a few years, some of my proposals can be declined because they are not in their core business, but I can understand and accept it.

Introduction near some acquirers who are complementary.

Their API gives us a huge flexibility to create payment scenarios that fit our business needs the most and provide our customers with superior user experience.

Fees for high-risk merchants are very high.

They support One-Click Payments which Improves customer retention.

I like that payment processor integration was easier that expected and robust logging.

Sometimes creating an integration required creating custom certificates which were complicated.

Met client expectations.

They have good tech support. They offer alot of features.

They don't always have the easiest setup time for deployments.

integration with our custom POS software.

I am the CEO of a company developing innovative chat app experiences reserved for adults since 2 years ago. We had the time top try all the available payment processors on the market (the "high-risk" payment processors). If you have to start with one, your most strategic decision will be to implement SecurionPay.

- This will give you the best margin/profit of all ones (equal first position with another one I won't mention here)

But it differenciates with the other one through the following advantages:

- If you are reading this you are probably benchmarking several high risk payment processors. You have probably experienced how most of them offer you a customer experience close from a drug dealer: Unprofessional, unreliable, available to answer your messages once per month and when you have questions you feel like you are disturbing them. SecurionPay is literally the Stripe of high-risk payment processors. Their sales and support will care about your request no matter the volume of questions you have and within 24H. They care about you as if you were their only customer (as most biggest mainstream companies do).

- The payment checkout page is not a dirty page full of fields to enter but a native embedded module exactly like Stripe, with the possibility to "remember the card" for quick purchases.

For future clients looking for reviews here, I would li ke to note that the past negative reviews are all made by . people whose the application has been declined. But this has no link with the quality of their product and service. This is a high-risk payment processor so yes they have strictest rules in terms of compliance.If you don't have a missing document like proof of address or i don't know what else, they won't accept you. It's also about your business, the way you manage it and your product. For example, before we had a web app allowing people to exchange "sexting" sessions on Snapchat. They were not able to accept us because the chat (service provided) asnot taking place in a place (site or app) we own and can monitor. This is because, to offer high-riskpayment services like they do, they need to respect very strict rules required by their banks and financial partners to keep running their business. So yes, we also felt frustrated when they declined our application on this app. But when we came back wirth our new product and compliant documents, they were as available and helpful as described above.

As a conclusion, even if it's important you permanently AB test several options, I recommend you start with SecurionPay. And it's likely you will keep it as first solution or, at least, among your different payment options. And god knows I tried them all...

You need a few skills to setup the payment process. There are many rules you can implement to optimize your paymentr success rate, chargeback, etc. But they offer to provide you with theirown recommendationssoactually this is not really a pain. And at least you can target better KPIs than with other processors where it's all setup by deffault.

I am the CEO of a company developing innovative chat app experiences reserved for adults since 2 years ago. We had the time top try all the available payment processors on the market (the "high-risk" payment processors). If you have to start with one, your most strategic decision will be to implement SecurionPay.

- This will give you the best margin/profit of all ones (equal first position with another one I won't mention here)

But it differenciates with the other one through the following advantages:

- If you are reading this you are probably benchmarking several high risk payment processors. You have probably experienced how most of them offer you a customer experience close from a drug dealer: Unprofessional, unreliable, available to answer your messages once per month and when you have questions you feel like you are disturbing them. SecurionPay is literally the Stripe of high-risk payment processors. Their sales and support will care about your request no matter the volume of questions you have and within 24H. They care about you as if you were their only customer (as most biggest mainstream companies do).

- The payment checkout page is not a dirty page full of fields to enter but a native embedded module exactly like Stripe, with the possibility to "remember the card" for quick purchases.

For future clients looking for reviews here, I would li ke to note that the past negative reviews are all made by . people whose the application has been declined. But this has no link with the quality of their product and service. This is a high-risk payment processor so yes they have strictest rules in terms of compliance.If you don't have a missing document like proof of address or i don't know what else, they won't accept you. It's also about your business, the way you manage it and your product. For example, before we had a web app allowing people to exchange "sexting" sessions on Snapchat. They were not able to accept us because the chat (service provided) asnot taking place in a place (site or app) we own and can monitor. This is because, to offer high-riskpayment services like they do, they need to respect very strict rules required by their banks and financial partners to keep running their business. So yes, we also felt frustrated when they declined our application on this app. But when we came back wirth our new product and compliant documents, they were as available and helpful as described above.

As a conclusion, even if it's important you permanently AB test several options, I recommend you start with SecurionPay. And it's likely you will keep it as first solution or, at least, among your different payment options. And god knows I tried them all...

- Cost

- User experience

- Service quality

Shift4 Payments is large and powerful payments technology, very user friendly solution with lot of great features such as Workforce Management,Performance Management, Payroll, Applicant Tracking Systems,Expense Management ..etc, Payroll are became very easier when using Shift4 Payments solution. Shift4 Payments are secure payment gateways.also Paycom offers very smooth and easy HR operations. which is best time-saver.

I have no complaint about Shift4 Payments. our over-roll experience with Shift4 Payments is good.

I would like to recommand

Shift4 Payments is very User friendly and customizable solution, i like the Software integration part. we can simply integrate with variety of POS solutions. also customer support also good, with out double i would like to tell that there is no alternative for Shift4 Payments

Our company has been using Shift4 Payments for almost 3 years and have been happy with it being so user friendly and we also appreciate that the website interface is good.

We recently had an issue and the customer service was less than helpful. They took four days to finally correct our problem, all the while blaming our IT company when in reality the problem stemmed from how Shift4 instructed our IT company to set up the machine in the first place.

IT works well for us. The only area of concern is the time it takes when a problem arises.

We have found Shift4 makes it easy to investigate prior transactions if we need to look back and retrieve prior information.

It’s easy to use and it’s right on your phone

It always has you confirm your location and requires that you always redo it each time you open the app

None

It’s easier than having a badge to scan. It keeps track for you of your paycheck and hours.

We process $15M anually. We use several Payment Gateways (including all the "big" players) and I can say Securionpay really does stand above all. They have been our most reliable partner so far. Their technology is smooth, reliable and straighforward. Easy and fast to integrate. Their support team is unbeatably fast and efficient, and their fees are one of the lowest. I really wish all our other processors were like them. 100% recommended.

I really cannot think about anything I dislike about them. One of the many few companies that simply seem to get it right in all aspects.

If you want an easy-to integrate, reliable payment gateway with an excellent and fast support, this is your product!

We sell digital goods and services. Securionpay is a critical part of our business for a smooth, user-friendly checkout. Customers really appreciate it.