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ShareVault Reviews

User Rating

4.6/5 (Based on 101 Ratings)

Rating Distribution

  • Excellent

    64.4%
  • Very Good

    32.7%
  • Average

    3%
  • Poor

    0%
  • Terrible

    0%

User Sentiments

Excellent Customer Service, User Friendly Interface, Robust Security Features, Efficient Document Sharing

Occasional Software Glitches, Complex File/Folder Management, Limited Reporting Functionality, Outdated User Interface

Do You Use ShareVault?

Write a Review

Review Summary

Overall, ShareVault is praised for its user-friendly interface, robust security features, and excellent customer support. Users appreciate the ease of sharing and collaborating on files, as well as the ability to control access permissions and track document activity. The platform's compliance with industry standards and regulations, such as HIPAA and GDPR, is also highlighted as a key strength. However, some users have reported occasional glitches and performance issues, particularly with large file transfers. Additionally, the pricing structure may not be suitable for small businesses or individuals with limited budgets.

Pros

  • Encrypted file sharing with endtoend security guarantees data privacy and compliance.
  • Streamlined document management with version control and permission settings allows for efficient collaboration.

Cons

  • Limited customization options may restrict the ability to tailor the platform to specific needs.
  • Users have reported occasional glitches and slow loading times, hindering productivity.

AI-Generated from the text of User Reviews

Reviews
CH

Chi H

October 19, 2023 Source: G2.com
"Great and informed customer service"
What do you like best about ShareVault?

User interface is familiar and navigable.

What do you dislike about ShareVault?

Some limitation but the reasoning makes sense as explained by customer service

What problems is ShareVault solving and how is that benefiting you?

Communicating and sharing files too large by typical means ie email

Read more
DR

Dee R

April 25, 2023 Source: G2.com
"Intuitive design, great features, and consistent access"
What do you like best about ShareVault?

ShareVault's easy user interface makes setting up VDRs swift and pain-free. The reporting is best in class, and we have never experienced any accessibility issues, which is critical when relying on VDRs for rapid yet traceable information dissemination.

What do you dislike about ShareVault?

More customizations for permissions would be significant, and perhaps a simple request, but a more modern gui would be neat. No other notable concerns.

What problems is ShareVault solving and how is that benefiting you?

Rapid and traceable dissemination of substantial packets of information

Read more
AU

Anonymous User

March 24, 2023 Source: G2.com
"ShareVault Does the Job"
What do you like best about ShareVault?

Data organization features are excellent. Security features include no-copy, no save, no print. Access logs and granular alerting controls allow us to monitor business partner access.

What do you dislike about ShareVault?

No dislikes to report. Continuing to type due to minimum character requirement.

What problems is ShareVault solving and how is that benefiting you?

We use ShareVault to share sensitive data in conjunction business development activities.

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SL

Suzy L

February 28, 2023 Source: G2.com
"user friendly"
What do you like best about ShareVault?

security and ease of use. It is easy to lock/unlock users

What do you dislike about ShareVault?

sometimes it is hard to upload/place files in certain folders

What problems is ShareVault solving and how is that benefiting you?

A Confidential group share site

Read more
LP

Lansing P

October 20, 2022 Source: G2.com
"Always friendly and very helpful."
What do you like best about ShareVault?

They always are willing to work with us and do what is best for the customer. They help work through problems and are very accommodating.

What do you dislike about ShareVault?

Nothing. No complaints. They are always polite and helpful.

What problems is ShareVault solving and how is that benefiting you?

They are adaptable and willing to make changes as soon as possible to satisfy needs. From software needs to pricing and discounts, and especially customer service.

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MB

Matt B

August 29, 2022 Source: G2.com
"Great Product and Great Service"
What do you like best about ShareVault?

The overall product is a great solution for our data room during diligence and I found the upload and viewing of our Investigational New Drug to be top-notch.

What do you dislike about ShareVault?

Not surprisingly, with all of the features, permissions, group settings etc., there is a considerable learning curve.

What problems is ShareVault solving and how is that benefiting you?

ShareVault provides a great platform for uploading confidential documents for our diligence process.

Read more
AU

Anonymous User

August 18, 2022 Source: G2.com
"Outstanding Platform"
What do you like best about ShareVault?

Ability to electronically shred documents

What do you dislike about ShareVault?

Sometimes challenging to train new users

What problems is ShareVault solving and how is that benefiting you?

Secure data room and controlled document storage

Read more
AU

Anonymous User

June 29, 2022 Source: G2.com
"ShareVault is best in class"
What do you like best about ShareVault?

Their product is excellent, and very professional. I use them for data rooms to face potential investors. They find the process seemless, without major information requests for data grabs like some other groups.

What do you dislike about ShareVault?

no I don't know of anything. no idon't know of anything

What problems is ShareVault solving and how is that benefiting you?

Excellent source to share data files in the investment sector between managers, advisors and investors.

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AU

Anonymous User

May 19, 2022 Source: G2.com
"User friendly and secure platform"
What do you like best about ShareVault?

The software itself is very easy to use and is very secure with capabilities to track user activity. Also, the Support team at ShareVault always makes an effort to accommodate customer requests and implement new features, making the platform as user-friendly as possible. This solution has been very effective for the past two years, especially with the security of sharing confidential files with investors/executives! The platform is cost-friendly as well, which makes the subscription very affordable for startup needs.

What do you dislike about ShareVault?

The layout for the excel files uploaded into ShareVault could be better if it looked more refined/modern. Also, I have experienced issues with zooming in via excel as it takes some time for the text/numbers to be displayed clearly. Other than that, the software is great as we have not encountered any major issues!

What problems is ShareVault solving and how is that benefiting you?

Currently, there aren't many issues with the platform itself but I have noticed the email invitation to collaborate shows up in the spam folder, which could be frustrating if one is not aware. I could see this issue caused by Google as they automatically filter emails to spam based on specific email characteristics.

Read more
AU

Anonymous User

February 17, 2022 Source: G2.com
"User friendly facilitator!"
What do you like best about ShareVault?

The program is easy to use and you can adjust levels of security according to your business needs.

What do you dislike about ShareVault?

Sometimes it is not intuitive and you have to look for what you want to do.

What problems is ShareVault solving and how is that benefiting you?

I have a problem understanding the permissions to be allocated.

Read more

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