Sharetribe Reviews

Date of experience: June 11, 2024

As a non coder - with an idea for an online marketplace - I searched high and low for an answer. I tried paying people on fiverr & upwork - wasting thousands of dollars - i tried simple wordpress and other sites "in a box", i learned basic coding and played with bubble softrr n zapier n others. Sharetribe is hands down the best solution to get a marketplace up n running. Whenever I've had a problem the team at Sharetribe have always responded, quickly with professionalism and courtesy - best of all they always solved the issue. I genuinely cant recommend them enough. The have a new version of their platform now - & while we're still on "go" we will transition to this soon. I should add we are just a small biz - but I've spoken with a friend of friend who has a thriving biz on sharetribe and they have been able
to scale with the biz n platform. Use who you will - but if you're on trustpilot to check their legit - they are : )

The no-code option seemed a bit limited at first, but it's actually pretty solid if you take some time to figure out how the platform works (the help center is super comprehensive) and hook up with Zapier. Sharetribe's support has been awesome all along: they walked us through the basics when we started, connected us with Sharetribe Experts when we considered going dev-mode, and gave us more insights when we decided to stick with no-code.

What really stands out for us in giving them a 5-star review? The people. Seriously, their support is top-notch. When you reach out to Sharetribe, you're talking to real folks, not some automated response with links to random articles. They actually take the time to understand what you're dealing with and give you straightforward explanations, plus smart suggestions. YES! Thank you, really.

Plus, just after about a month of building our marketplace, they introduced a new feature that goes exactly in the direction of what we needed. That kind of proactive approach makes us really confident that Sharetribe will keep evolving to fit our needs—just what you want in a business partner.

Keep it up!
Simona and The Toy Library Team

Amazing customer service!

Big shoutout to the Sharetribe team for always being available and present. They solve any issue that arises. Big shoutout to Thomas !

The simplicity of initiating a marketplace with Sharetribe is truly impressive. Not only is it easy to implement, but it also integrates seamlessly with various platforms. The platform provides clear, step-by-step instructions that make the setup process straightforward. The flexibility to modify and personalize the code to meet individual requirements is a significant advantage. Sharetribe also boasts a range of beneficial features that enhance user experience. What’s more, Sharetribe’s commitment to constant evolution and enhancement ensures users always have access to the best features. But what truly sets Sharetribe apart is their exceptional customer support team, always ready to assist when needed.

Despite its many strengths, Sharetribe does have some limitations, particularly with its API. These limitations often necessitate seeking external solutions, which can sometimes be costly. This aspect could certainly benefit from some improvement.

Impeccable customer service!
Sharetribe has always gotten back to me within 24 hours or less (even though we're on opposite sides of the planet) whenever we had a question or issue. They are always helpful and have never made us feel like we were a burden. They even got back to us over a weekend when we were having a technical issue with our marketplace! I really can't recommend them enough.

I used ShareTribe to spin up the MVP for my business. It has been a fantastic platform to achieve my goals, making it very easy and straight forward to set up and operate. I would highly recommend for anyone who has an idea for a marketplace product and wants to get running quickly!

I highlight two fundamental points:
The first is the human treatment and the team always dedicated to kindly assisting and seeking solutions. They are flexible and efficient. They perfectly understand the meaning of the word collaboration.
The second thing is the constant changes and technological improvements of the platform. Every year they create new functions or adaptations to what entrepreneurs and end customers need.

I highly recommend the Sharetribe platform! It's incredibly user-friendly and intuitive, making marketplace creation a breeze. Plus, the support team is always courteous and eager to assist. If you're looking to build a new marketplace, this is the platform for you