Sfax Reviews

User Rating

4.2/5 (Based on 96 Ratings)

Rating Distribution

Excellent
67.7%
Very Good
10.4%
Average
7.3%
Poor
3.1%
Terrible
11.5%

User Sentiments

HIPAA Compliance, User-Friendly Interface, Affordable Pricing, Reliable Fax Delivery

Unresponsive Customer Support, Fax Delivery Issues, Number Porting Delays, Limited Business Plan Options

Do You Use Sfax?

Write a Review

Review Summary

Overall, users praise the software's user-friendly interface, ease of use, and time-saving features such as bulk faxing and scheduling. They also appreciate the customer support and the ability to integrate the software with other business applications. Some users have reported issues with reliability and occasional technical glitches, but these seem to be isolated incidents. Additionally, a few users have expressed concerns about the cost of the software, suggesting that it may be more suitable for larger businesses with higher faxing volumes.

Pros

Easy to use and intuitive interface: Streamlined design simplifies faxing tasks, making it accessible to users of all skill levels.
Reliable and secure: Proven track record of delivering faxes securely and reliably, ensuring peace of mind for users.
Featurerich solution: Robust feature set includes scheduling, tracking, and document management, enhancing productivity and streamlining workflows.

Cons

Limited integration options: Integrations with popular business applications may be limited, which can hinder seamless integration with existing systems.
Potential cost for additional features: While the basic plan offers core features, premium plans may be required to access more advanced features, potentially increasing costs.

AI-Generated from the text of User Reviews

Did you find this information valuable?

YES NO

Reviews

Thomas T. Truss

January 1, 2018 Source: Trustpilot.com

Thanks for creating something thats so …

Thanks for creating something thats so easy and simple to use plus I love the convenience of it.

Chrissy

December 10, 2017 Source: Trustpilot.com

Sfax is very user friendly!

I'm new to my industry and we rely a lot on Sfax. No more wasting paper!

Dot Moore

November 13, 2017 Source: Trustpilot.com

New business owner

I am a new business owner in the heath profession and have Sfax has made my life so much easier in gathering and sending documentation. It's affordable and I don't have to track down a fax machine or even have a landline to send one.

Jason D

November 1, 2017 Source: Trustpilot.com

HIPAA compliant, convenient, and affordable!

In my search for a HIPAA compliant, affordable alternative to the old school fax machine and dedicated fax line, I discovered Scrypt, Inc. I have been very pleased with the Sfax service and I highly recommend it. I receive e-mail confirmation of fax status and I know every time I receive a fax, no matter where I am at. I can send and access my faxes from my smart phone, and I am not wasting toner and paper every time a fax comes in. I am also able to export the faxes as PDFs directly to my patient folders for easy viewing within my EHR. In summary, Sfax is great!

Adriana Anaya Acosta

October 18, 2017 Source: Trustpilot.com

Would recommend it for personal use or …

Would recommend it for personal use or for work. Very easy to use. Has an app for easy access.

Scott Cinnamon

October 11, 2017 Source: Trustpilot.com

SFax is best

Affordable, easy to use, 100% completion. Just no hassle, easy UI and great system for maintaining logs.

Satisfied customer in Honolulu

September 14, 2017 Source: Trustpilot.com

The best HIPAA-compliant fax provider

It is a completely reliable, reasonably-priced, HIPAA-compliant electronic fax provider.

Cathy Reyes

September 5, 2017 Source: Trustpilot.com

HIPAA compliant and affordable

I have been very happy with Scrypt for our office. We needed to increase our plan for additional use and the rep was helpful. Any time we have had to contact tech support (which is not often), I get immediate responses. The best feature for us is the storage of previous faxes - I can check on faxes we sent from the time we started with the company. I would highly recommend them to other physician offices looking for HIPAA compliant, affordable fax service.

Wade Meyer

August 22, 2017 Source: Trustpilot.com

SFax is a great produce for small …

SFax is a great produce for small businesses, especially those that deal with HIPAA-protected information. The interfaces is very easy to use, and it has all the basic features we need.

Shay Thompson

August 16, 2017 Source: Trustpilot.com

Great service and reasonable pricing!

Date of experience: August 17, 2017