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Sezzle Reviews

User Rating

4.8/5 (Based on 118 Ratings)

Rating Distribution

  • Excellent

    88.1%
  • Very Good

    6.8%
  • Average

    0.8%
  • Poor

    0%
  • Terrible

    4.2%

User Sentiments

Increased Sales, Easy Integration, Customer Payment Flexibility, High Interest Savings Account

High Transaction Fees, Limited Brand Awareness, Occasional Technical Issues, Refunds Not Including Fees

Do You Use Sezzle?

Write a Review

Review Summary

Sezzle is generally well-received by users, praised for its ease of use and integration, particularly for Shopify merchants. Customer service is consistently highlighted as responsive and helpful. The platform effectively addresses the issue of affordability, enabling customers to make larger purchases through interest-free payment plans, resulting in increased sales and average order value for merchants. However, some reviewers point to high fees as a drawback, while others express concerns about Sezzle's limited availability in certain countries or its sometimes cumbersome website.

Pros

  • Sezzle is easy to set up and integrate, enabling quick access to its payment plan option.
  • Customers appreciate the flexibility of Sezzle, allowing them to spread out larger purchases.
  • Sezzle offers interestfree payments, making it an attractive alternative for budgetconscious customers.

Cons

  • The transaction fees associated with Sezzle can be high, impacting profit margins for merchants.
  • Some customers may not be approved for Sezzle, potentially leading to lost sales.
  • Sezzle's payout times can be lengthy, impacting cash flow for merchants.

AI-Generated from the text of User Reviews

Reviews
HB

Howard B

September 5, 2023 Source: G2.com
"Excellent service and our customers love it."
What do you like best about Sezzle?

I use Shopify for my e-commerce business and it was extremely to integrate with Sezzle. It was heavily requested by customers and we are glad we were able to sign up and use Sezzle.

What do you dislike about Sezzle?

I have not had any negative experiences thus far with sezzle. I have nothing negative to say!

What problems is Sezzle solving and how is that benefiting you?

It has given our customers an easy way to buy now and pay later. Also, the webpage they created for customers to see has been very helpful.

Read more
SO

Suzanne O

March 20, 2023 Source: G2.com
"My customers love the option of making payments"
What do you like best about Sezzle?

It was super easy to set up on my website.

What do you dislike about Sezzle?

Not a thing so far. It was easy to set up and a lot of my customers use it.

Recommendations to others considering Sezzle:

This is an easy way to offer installment payments for your brand.

What problems is Sezzle solving and how is that benefiting you?

I've noticed a lot of my customers are making larger purchases. It's also helped a lot of my wholesale customers. I've had several referrals through Sezzle as well.

Read more
EA

Ed A

March 7, 2023 Source: G2.com
"Great way to make a purchase without breaking your budget and build credit simultaneously"
What do you like best about Sezzle?

Great way to make a purchase without breaking your budget and build credit simultaneously. It is easy and quick.

What do you dislike about Sezzle?

Wish that more retailers used them to help with purchasing things I want or need.

What problems is Sezzle solving and how is that benefiting you?

Great way to purchase without breaking your budget by spreading out the payment that fits my budget and needs. Sezzle builds credit simultaneously, which is a no-hassle way to do that.

Read more
sa

siddhant a

January 19, 2023 Source: G2.com
"Better e-commerce conversions with Sezzle"
What do you like best about Sezzle?

Sezzle allow customers to buy now and pay later in small installments. It is a great option to attract all kinds of customers

What do you dislike about Sezzle?

I think the platform is great. I don't see any missing features

What problems is Sezzle solving and how is that benefiting you?

It helps with better conversion and customer retention

Read more
KV

Kaleem V

January 16, 2023 Source: G2.com
"Business review"
What do you like best about Sezzle?

It allows my customers to buy from me and split their payments

What do you dislike about Sezzle?

Nothing everything works well, It works perfectly

What problems is Sezzle solving and how is that benefiting you?

I can make more sales allowing people to buy more

Read more
RJ

Robert J

August 29, 2022 Source: G2.com
"I think sezzle is one of the best add ons offered for retail options."
What do you like best about Sezzle?

The best part is breaking up payments so you don't leave your self short for other important things that happen randomly. Like needing to get diapers for your babies or running out of groceries etc

What do you dislike about Sezzle?

I honestly have yet to deal with any negative issues. I can say that each transaction that I've ever made using sezzle was a smooth transition from the sale to the payments. Most times paying off the weeks in advance which was a bonus option.

What problems is Sezzle solving and how is that benefiting you?

It was put in place incase customers have a lot to order or they are getting big ticket items. Although it hasn't been used yet, I'm going to say that my store is brand new and not advertised nearly enough. Lots of traffic now I need to work on conversion rates.

Read more
AU

Anonymous User

May 14, 2022 Source: G2.com
"Great alternative to increase sales!"
What do you like best about Sezzle?

Sezzle's set up is quick, and their customer service team is very quick to respond. Their directory brings visitors to my website

What do you dislike about Sezzle?

No, So far so good. I have No complaints

Recommendations to others considering Sezzle:

It's a solid platform. With great customer service

What problems is Sezzle solving and how is that benefiting you?

Payment flexibility for my customers. Increased AOV

Read more
LA

Lorraine A

March 28, 2022 Source: G2.com
"Lifesaver"
What do you like best about Sezzle?

Sezzle has an amazing interest account that accrues quickly. I try to leave half my payments in the account to accrue interest and the rest I put back into my business.

What do you dislike about Sezzle?

Sezzle was very picky about the image sizes and so I couldn't use an image that I actually wanted to represent my store and brand.

Recommendations to others considering Sezzle:

Its so easy to set up on your own. Try it out and see for yourself

What problems is Sezzle solving and how is that benefiting you?

I didn't have to lower my prices because Sezzle allows lower income individuals to be able to afford my clothes thru sezzle payment plan

Read more
AU

Anonymous User

March 13, 2022 Source: G2.com
"Love Sezzle!"
What do you like best about Sezzle?

Being able to split total cost into 4 payments

What do you dislike about Sezzle?

Not allowing it to be for 6 payments like some other people

What problems is Sezzle solving and how is that benefiting you?

None

Read more
JW

Jes W

January 13, 2022 Source: G2.com
"Increases order size"
What do you like best about Sezzle?

Increased order sizes, easy approval and implimentation, brings in new customers

What do you dislike about Sezzle?

The fees can be high, order funds are held for a couple extra days

What problems is Sezzle solving and how is that benefiting you?

Customers have a layaway style option so they can order more at a time

Read more

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