ServiceSource Reviews

Creates customer bank for future use and easy to use.

Creating the original customer and sales links.

Have a good base for what you want regarding marketing services first.

Getting attraction to our site.

The system, although a little slow to learn, really has helped in understanding what our customers need to generate positive closure. From start to finish, we know how to keep our clientele happy and it has helped to create additional sales and new contracts from existing customers.

It was hard to get consistent help from the same person or team. Don't knoe if that is due to high turnover or just their process.

Definitely helps to bridge the gap between the beginning and end of a project with a customer. Helps to buid raport in places we qpuld not normally think of.

The fact that it's cloud-based means I can manage this from wherever I am. Very flexible.

Product integration with other tools can be daunting if inexperienced.

Health metrics helps our business understand which customers we should focus on. This helps with customer retention.