ServiceM8 Reviews

Easy and simple to use. Great iOS app. Customisable forms.

Limited automation. No naitive Sage integration.

Helped our business become paper free and more efficient.

Pouvoir réaliser avec une grande simplicité d'utilisation la facturation,les calendriers prévus pour réliser l'ensemble des action et tâches au sein de l' entreprise

Parfois difficile de renvoyer automatiquement des fatures vers des logiciles gratuits et simple aussi d'utilisation comme les lecteurs gratuits et compilateurs de PDF

Réliser rapidement mes factures, les sauvegarder sans un espace sécurisé et diponible depuis l'ensemble de mes appareils avec des autimatismes très apreciables.

You get the support you need any time of day or night. The support is by way of email and once you get your initial question answer, if there is any follow-up, the response is quick.

If you are in an emergency, you just have to wait. You have to be realistic about your expectations. Like is someone going to die if you do not have system access.The best thing to do is have a paper back because at a later point in time when the systems are back up, you can capture the necessary data.

The aspect of having job control software that will not financially break you. The power of the life cycle of a quote, job and invoice with the checks and balances in place to keep everything in place.

Inbox mail to Job converting is a great system It automatically identifies the fields from the mail content and makes a Job post. Also, It has some important API to call from any other software.

Job creating API is not a simple API. You need to call 3 APIs to create a complete Job post. Automatic field mapping is giving the wrong results sometimes when email content contains more than 2 emails.

I had a contact us form in our website which was needed to create a job post along with the contact us form as usual. I used another ServiceM8 when someone submit a contact us form I just Call the SeviceM8 API to create a job after doing the existing process of our own system.

I like that you can customize templates and upload to be used very easily and invoicing is extremely easy to do with this system and remove if any mistakes.

The reports are extremely basic and don't really allow you to customize but you can export it to an excel and sort and work your magic that way.

This is a great product as it's extremely easy to maneuver on daily tasks and I invoice out of it weekly. My biggest recommendation is playing around in the system as i keep finding new ways to manipulate data to make my tasks easier when searching information. This system is extremely basic so you have to be the one to do a lot in it rather than it being left to its own devices.

We can very easily track past and present jobs without having to have only 1 way of finding the information. You can use many key words to help you find the job or by property location. Major benefit has been the ease of the system, hopefully corporate will allow us to use the GPS feature for when we need to reach our guys on site.

ServiceM8 makes it easy for us to manage technical teams in the field and offer support. It can be used to schedule tasks. deploy as well as locate personnel in real-time. It is easy to use.

ServiceM8 is hard to integrate with other software. This increases the time to complete some tasks as yu have to run other software separately.

ServiceM8 helps to streamline field oprations and manage technical personnel. It is easier to assign and schedule tasks and monitor staff in realtime. This increases accountability and productivity.

The UI is suitable, which brings out wonderful UX. I appreciate the hard work done in detailing the web pages

Nothing as of now. I would like to just say they can get better versions of soft calling as well

It automates alot of human intervention works. Best in class

Per job/ work item billing ensures you're getting value for money

Limited reporting functions in the main package.

Scheduling and CRM function for clients

What I like most about Service8 is that I save a lot of time and pay more quickly, and this is very rewarding. It also offers me the possibility to personalize my invoices and quotes and the clients are satisfied, my company offers several services facilities and this keeps me organized. on the platform I have all the features that I need, even when I start a new project I can add the address, the email and much more.

There are certain disadvantages that can make it a bit annoying, for example: I would like to see the purchase orders with their respective photograph, I am sure that they will soon include more advantages, which already has its implementation in the cloud has been very helpful for my business , nothing is lost that is a huge plus, other software only works with the network.

If what you want is that your service company grow this tool is the right one, is based on the cloud, offers mobile access, control of the database for the client, tracking your service history among others.

The fact that Service M8 works without an internet connection is the maximum for my company, its technical support is considered. It also integrates with emails perfectly, it's really changing my business, it's so relaxing to see everything organized and that my team uses it without problems there are certain things, but they are resolved and their cost is accessible to me.

ServiceM8 is a fantastic tool for managing my field service operations. The most helpful aspect of the platform is its ability to keep track of my team's progress and schedule in real-time. This allows me to quickly address any issues that arise and ensure that all of my jobs are completed on time. Additionally, the app is user-friendly and easy to navigate, which makes it simple for my team to use on the go. Overall, ServiceM8 has greatly improved the efficiency and organization of my business, and I would highly recommend it to any field service operation.

ServiceM8 is a powerful tool for managing field service operations, however, there are a few downsides to using the platform. One issue I have encountered is that the invoicing feature can be a bit clunky and time-consuming to navigate. Additionally, the customer portal could be improved and could offer more customization options.

Another downside is that the integration capabilities with other software is limited, which can make it difficult to fully integrate ServiceM8 into my existing workflow. Despite these downsides, I do find that ServiceM8 is a valuable tool for managing my field service operations and the benefits outweigh the downsides. But it's worth noting that these issues could be a dealbreaker for some users.

ServiceM8 has been an invaluable tool in helping me solve a variety of business problems in my field service operation. One of the main issues I was facing was a lack of visibility into my team's progress and scheduling. This often resulted in jobs being delayed or not completed on time. With ServiceM8, I am able to track my team's progress and schedule in real-time, allowing me to quickly address any issues that arise and keep my jobs on track.