Serviceform Reviews

It's a great tool, and works exactly as descirbed

unsure if I have anything I dislike at the moment.

Helping us to keep track of customers and connect with them.

It really helps our hospital to streamline patient interactions and appointment scheduling. As an RMO officer, it helps me manage everything smoothly and efficiently. Its features like customizable forms help us to collect the necessary information from patients and ensure a smooth patient experience.

Though it offers customizable forms option but I find the design options to be limited. But it completely fulfills all other requirements from patient online scheduling to chat support.

Its online appointment scheduling feature makes work easy for us as it helps patients book appointments at their convenience, even outside of business hours. Apart from this, Serviceform's automation features help automate routine tasks, such as appointment reminders, free up our valuable time and resources for hospital staff to focus on patient care.

One thing I like about Serviceform is that it is easy to set up and use, even for users without technical knowledge. It also has advanced form features such as conditional logic and scheduling, which help us in email marketing campaigns for online courses service for students.

Though it has all the basic and necessary features from making forms to analyzing conversion data. But it may not offer all the advanced features or integrations that some users require for their specific use case.

The serviceform helps us automate tasks related to student sign-up and payment collection. It makes our work easy and saves our time by providing features like data collection and analytics tracking from performance and user behaviour.

Chatbot has helped us a lot. Nowadays, you can buy a gift card for our salon through the chatbot. That means that the extra e-mail communication with customers has decreased a lot. There used to be a lot of gift card inquiries via e-mail, but now there aren't really any since the customers have found everything easily through our website. Even the sale of gift cards has improved when you don't have to come to the salon, but with a few clicks you can buy a gift card from your sofa.

At the moment, I can't really think of a single bad thing about using Serviceform's services.

There has been no need to have unnecessary e-mail conversations with customers when all the information can now be found on the website. Through the chatbot you can now buy a gift card to our store and it has made our everyday life so much easier and saves a lot of time.

It was really easy to set up Serviceform and we got great support whenever needed. Using the product clearly improved our conversion and I am soon starting to use it in other companies I am working with.

We wanted to integrate the tools to our software, but we were not able to do it completely ourselves as there was documentation missing. Was solved quickly with the help of customer support

Approves the conversion and make us understand better what the potential customers are looking for. We have improved our website after getting better understanding how the customer thinks and we have been able to turn some potential customers to paying customers

Easy to get started and onboard new people to the team. The product quickly creates value

We needed a meeting scheduler which wasn´t available at first but now solved through Serviceforms service Ourly

Follow up process. Everyone in the team knows what meetings prople have and with who

Great tool for getting more leads from our website and sending them to the right people. Also we were able to give up on google analytics.

We'd like to be able to order one tool at a separate price.

We wanted automation of lead generation, and a nice form. The chatbot was a plus. We dont have time to answer a lot of requests so this was a godsend.

I really like the design of Serviceforms product + their Customer Support.

The product is very easy to use and very easy to implement throughout the organisation and the entire team have been nice to work with since the beginning.

Maybe a freemium / free-trial, so that you can try it out, without having to talk to a sales person.

We needed a CRM and on top of that had various needs within Support (Live Chat), Marketing (Chatbot, Forms) and Sales (Calendar bookingm Email Signature and CRM). Service form was the only solution we could find that combined all of these.

Serviceform allows us all to work in one system vs. having one tool for everything in our previous setup.

So we save time, money and our workflow is much smoother now where we just need to learn one tool vs. 5-6 tools.

The service and expertice is very good. No problems with getting things solved.

The results for our company have not been as good as hoped. But otherwise business is going well, so maybe it helps in the website.

FAQ answers are the number one thing for us.