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SentricHR Reviews

User Rating

4.2/5 (Based on 184 Ratings)

Rating Distribution

  • Excellent

    46.2%
  • Very Good

    34.8%
  • Average

    14.1%
  • Poor

    3.8%
  • Terrible

    1.1%

User Sentiments

Excellent Customer Service, Comprehensive HR Management Features, Efficient Payroll Processing, User-Friendly Interface

Limited Reporting Capabilities, Mobile App Functionality, Slow System Performance, Complex Implementation Process

Do You Use SentricHR?

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Review Summary

Overall, feedback from users indicates that the software is comprehensive and feature-rich, offering a wide range of capabilities for workforce management. Many reviewers praised its user-friendly interface, customizable features, and robust reporting options. Additionally, its mobile app and integration capabilities were seen as strengths. However, some users mentioned areas for improvement, such as occasional technical difficulties and a need for more advanced features in certain areas. These reviews suggest that SentricWorkforce is a capable solution for businesses seeking an all-in-one workforce management platform, but it may require further development to meet the needs of more complex or specialized use cases.

Pros

  • Comprehensive and modern HR platform that streamlines various HR functions.
  • Offers flexible and seamless integration with other critical business systems.

Cons

  • Limited customization options for certain features.
  • Some users have reported occasional bugs and performance issues.

AI-Generated from the text of User Reviews

Reviews
LM

Lalit M

August 23, 2023 Source: G2.com
"Best Platform for Payroll and Core HR"
What do you like best about SentricHR?

It is very helpful software in my way i liked these things:

It's user interface is very easy to navigate also we can store and acess all employee data in one place so we can keep track of all important details effortlessly.

SentricHR feature of Time and attendance tracking helps streamline payroll processes so we can ensure accurate compensation.

It also hepl's us to stay compliant with HR regulations.

It also has great support team for training or query solving that's the features of the best software that is helpful in many ways.

This is the reason why i like this software.

What do you dislike about SentricHR?

SentricHR offers various range of features for the HR management overall but there could be some more areas by that user experience can be enhanced.

They can enhance certain modules having more flexibility to design the software to our organizations specific needs would be valuable.

As SentricHr offers various HR Management Soltutions, addressing this area for improvement can enhance overall user experience.

What problems is SentricHR solving and how is that benefiting you?

SentricHR solves various problems in very easy way as we were facing earlier and using other software, Such as by using SentricHR our whole HR process is well Streamlined as it automates all the process to keep record of the employee. It also helps in Efficient Payroll processing it minimizes errors and helps in accurate and timely payouts also save time.

By using SentricHR we are more improved in comliance with the labor laws and regulations it's tools like employee data, track leave accruals helps in the same.

It's recruitment and onboarding feature streamline the overall hiring process from job posting to onboarding tasks.

Overall it is very helpful software for the organization to have for the HR management.

Read more
AL

Alison L

May 9, 2018 Source: G2.com
"Sentric blows Paychex away! "
What do you like best?

The fact that I can call and actually talk to people and that I know some of them by name.

What do you dislike?

The reports and the ability to pull information out is not very user friendly.

Recommendations to others considering the product:

They are not really strong on report data but great on service.

What problems are you solving with the product? What benefits have you realized?

I no longer have to keep a spread sheet of vacation time. Managers have to approve vacation and can't come back later and say they didn't. Benefit enrollment is much "cleaner" , I don't have to hand out and collect paperwork.

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AE

Administrator in Real Estate

May 7, 2018 Source: G2.com
"Amazing Payroll Platform"
What do you like best?

SentricWorkforce is a breeze to work with! The company provides a seamless and easy to use platform for payroll administrators.

What do you dislike?

N/A. I have not run into any facet of Sentric that I did not like.

What problems are you solving with the product? What benefits have you realized?

Making payroll seamless while having a strong reliable platform to rely on with tax issues.

Read more
VR

Veronica R

May 7, 2018 Source: G2.com
"Was very comfortable to work with "
What do you like best?

The customer service from Rob Cobb and Carolyn V.

What do you dislike?

There was nothing I really disliked I would say I am on the West Coast so I had to pay attention to the time since some are on the east coast.

Recommendations to others considering the product:

great company to work with customer service is great!!!

What problems are you solving with the product? What benefits have you realized?

Payroll and Benefit admin

Read more
AS

Administrator in Computer Software

September 29, 2017 Source: G2.com
"Great Product "
What do you like best?

Sentric Sales and Customer Service staff are awesome to work with.

What do you dislike?

Timecards... wish they were 1) available via the mobile app

Recommendations to others considering the product:

Yes!

What problems are you solving with the product? What benefits have you realized?

Keeping benefits, payroll, employee information all in one place.

Read more
AC

Administrator in Mental Health Care

September 26, 2017 Source: G2.com
"Sentric"
What do you like best?

Sentric is a great for reporting. Reports are easy to convert into Excel.

What do you dislike?

Not being able to create our own reports.

What problems are you solving with the product? What benefits have you realized?

Tracking benefits and payroll for both present and past employees

Read more
KM

Kim M

September 13, 2017 Source: G2.com
"Finally, a company that cares if we fit! With hundreds of options, we're lucky we found Sentric. "
What do you like best?

Capability. Sentric has everything that I need. Everyone has been so knowledgeable and friendly and delivered on EVERYTHING they promised. (We're still going through implementation.)

What do you dislike?

The UI could pop a little more, but it's still very easy to use.

Recommendations to others considering the product:

This is the first HRIS team I have worked with from sales to implementation with such a high level of knowledge. I cannot say enough good things about their professionalism, knowledge, and ability to truly ensure that we are a good fit for each other, and then deliver on everything that was promised.

What problems are you solving with the product? What benefits have you realized?

This is my current company's first HRIS, everything is a benefit!

Read more
AM

Administrator in Mining & Metals

May 7, 2018 Source: G2.com
"Great solution for multi-company employer"
What do you like best?

Sentric has the experience to ask all of the right questions to ensure nothing is missed during implementation and Sentric's customer service orientation is by far the best of any vendor or service provider ever. Each Sentric representative that I've worked with, whether during implementation, or simply to help me better understand something, has superior knowledge of their product and I feel like they personally know my company.

What do you dislike?

Since Sentric can be scaled to fit any size company there are often too many choices/decisions during implementation (Group/Division/Section/etc.) and learning their vernacular takes time so while the data they are requested may make sense when working with your implementation consultant when you are compiling the information later it can become a bit overwhelming to remember all of the semantics.

What problems are you solving with the product? What benefits have you realized?

We needed a one stop fully integrated solution for payroll and benefits administration; utilizing Sentric not only provided that but we realized a significant annualized savings versus the ASO service we previously utilized.

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SS

Stacy S

May 7, 2018 Source: G2.com
"Workforce - HRIS"
What do you like best?

I love the customization and all of the features for tracking. Each facility is different and have different needs and Sentric has really been able to work with us and meet the majority of needs that we have.

What do you dislike?

Some things take a little while to implement. The one thing that I feel was a set back over the past couple years was the customer service model.

What problems are you solving with the product? What benefits have you realized?

Everything from compliance, policy documentation, employee portal for information, payroll, onboarding, open enrollment/benefit management, performance tracking, reporting, etc. It has different functions that can meet a variety of needs.

Read more
AF

Administrator in Health, Wellness and Fitness

May 7, 2018 Source: G2.com
"Great HR platform"
What do you like best?

I really enjoy the recruiting platform. We have it set up so that we can post a position on Sentric Workforce, and it will automatically pull over onto Indeed. It's a great way to get the position out widely without having to post it numerous places.

What do you dislike?

Sometimes things don't load quickly enough for my liking. However, that's minimal. :)

What problems are you solving with the product? What benefits have you realized?

Recruiting side is great. It's also nice having all of the history there for us to look back on easily.

Read more

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