Sense Reviews

User Rating

4.7/5 (Based on 549 Ratings)

Rating Distribution

Excellent
78.3%
Very Good
16.9%
Average
2.7%
Poor
0.5%
Terrible
1.5%

User Sentiments

Ease of Use, Extensive Integrations, Effective Communication, Automated Messaging

System Outages, Mobile App Issues, Limited Broadcast Functionality, Slow Loading Times

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Review Summary

Sense is generally praised for its user-friendly interface, insightful analytics, and ability to enhance decision-making. Users appreciate its intuitive dashboard, which provides a comprehensive overview of key metrics and allows for easy customization. The sentiment analysis feature is particularly valued for its accuracy in gauging customer sentiment. Sense is also lauded for its ability to integrate with various data sources, ensuring a holistic view of customer feedback. However, some users have expressed concerns regarding the platform's pricing and occasional technical glitches.

Pros

Comprehensive feature set for procurement and accounts payable automation.
High user satisfaction and positive reviews.
Easy to use interface and intuitive design.

Cons

Some users report occasional issues with integration and compatibility.
Not suitable for small businesses due to its features and pricing.
Limited vendor support in certain regions.

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Reviews

Carlos C

November 17, 2023 Source: G2.com

"Very helpful and very easy to use."

What do you like best about Sense?

That I am able to communicate with teammates.

What do you dislike about Sense?

Wish there was a way to make a note that the conversation was ened.

What problems is Sense solving and how is that benefiting you?

Any tech issues

Isabel J

November 3, 2023 Source: G2.com

"Good App for Communication"

What do you like best about Sense?

Quick response time to most messages and it's easy to communicate with talent. We are able to get answers to the questions that we have on a timely manner, this saves us the time it takes to make a phone call

What do you dislike about Sense?

Sometimes the notifications will not disappear so it's hard to tell which ones are new and which ones aren't. THe notifications at times do not actually pop up on screen either

What problems is Sense solving and how is that benefiting you?

Makes communication with talent easier and convenient. If we need someone to call, all it takes is a minute to send a message to our talent and we have it on file that we tried to reach out

Stefanie F

November 3, 2023 Source: G2.com

"Excellent way to stay connected to your associates"

What do you like best about Sense?

In a world where no one wants to answer the phone, a SENSE text is our saving grace and the fastest way to stay connected to our audience.

What do you dislike about Sense?

So far I have not had any issues with the application.

What problems is Sense solving and how is that benefiting you?

Communication and staying on top of each of our associates.

Omar V

November 3, 2023 Source: G2.com

"I love the way sense layout for the home page is setup."

What do you like best about Sense?

The easy set up and accessibility of all the tabs.

What do you dislike about Sense?

That we are not able to block users who text the office non-stop.

What problems is Sense solving and how is that benefiting you?

Having all text under one tab. Helps me stay organize.

Anonymous User

August 25, 2023 Source: G2.com

"very convenient way of communication"

What do you like best about Sense?

you can schedule when to send a message

You can send mass messages

What do you dislike about Sense?

You can't update the number or name of the contact

What problems is Sense solving and how is that benefiting you?

communication with teammates

Esthefany V

July 22, 2023 Source: G2.com

"Practical"

What do you like best about Sense?

you can use it at any time and the extension on google saves lots of time

What do you dislike about Sense?

Email notifications can be overwhelming.

What problems is Sense solving and how is that benefiting you?

Scheduled texting, massive texting

Anabel R

May 22, 2023 Source: G2.com

"Great way to communicate with others."

What do you like best about Sense?

I like that we can have Shared recipients. That way when I am not available, my Team can respond to the text. Also easy access to your desktop and notifications that are presented

What do you dislike about Sense?

Like everything else, there are some Glitches for example when a text is received it did know correspond to the name in our system but that has been fixed by IT.

Recommendations to others considering Sense:

What problems is Sense solving and how is that benefiting you?

Society has changed and people have more acceptance through text than voice calls. It is great to alleviate the Lack of communication between the employer and emplyee

miriam h

May 10, 2023 Source: G2.com

"I love how easy the platform is and the responses are most likely instant!!"

What do you like best about Sense?

I love that most people in this new era text a lot so it makes it much easier and faster.

What do you dislike about Sense?

the only thing I dislike from Sense is that we sometimes miss a text.

What problems is Sense solving and how is that benefiting you?

Sense is solving the lack of communication and the tardiness. With the text message app it's faster to get a response than an email.

Anonymous User

May 3, 2023 Source: G2.com

"Great platform"

What do you like best about Sense?

Being able to search up old messages by using name number or subject. Also very easy to understand and use.

What do you dislike about Sense?

Not being able to send more than 99 messages per broadcast. and sometime you can not see older messages

What problems is Sense solving and how is that benefiting you?

Being able to reach out to our candidates with ease and how it saves into our Bold platform

Cheyanne C

May 3, 2023 Source: G2.com

"HIGHLY RECOMMEND"

What do you like best about Sense?

It automated our business needs and takes time off of the recruiters plates

What do you dislike about Sense?

Their analytics behind the chat bots are not robust enough to track

What problems is Sense solving and how is that benefiting you?

Sense is solving our need for automation. They have saved our recruiters hundreds of hours already with candidate deactivation and communication journeys that are automatically triggered

Sense Reviews

User Rating

Rating Distribution

User Sentiments

Do You Use Sense?

Review Summary

Pros

Cons

Carlos C

Isabel J

Stefanie F

Omar V

Anonymous User

Esthefany V

Anabel R

miriam h

Anonymous User

Cheyanne C

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