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Sendwithus Reviews

User Rating

4/5 (Based on 34 Ratings)

Rating Distribution

  • Excellent

    29.4%
  • Very Good

    52.9%
  • Average

    11.8%
  • Poor

    0%
  • Terrible

    5.9%

Do You Use Sendwithus?

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Reviews
AR

Ashley R

October 5, 2021 Source: G2.com
"A tool for email development that helps teams to modernize their overall email creation cycle."
What do you like best about Dyspatch?

Being a developer, you can conveniently access a list of all sent emails to ensure that emails are being sent to the right individuals. It's also quick to enter data directly into their models for personalized emails. This is a suitable choice for startups looking to pave the groundwork for email marketing as well as outreach services.

What do you dislike about Dyspatch?

It's difficult to locate templates when you're searching for them. The search box does not function properly; you must pick "All" in order for the search to function. There is still no snapshot preview, making it difficult to easily search, edit, and preview updates. It is important to equate a sample prototype with a snapshot in another window.

What problems is Dyspatch solving and how is that benefiting you?

Dyspatch is just an email development tool that helps teams to automate the whole email development process. Allow the email team to create emails quickly and conveniently with a collection of post-tested, on-brand email pieces that don't need coding. Integrate with Pardot, Hubspot, Marketo, SendGrid, and other applications.

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EN

Eric N

October 13, 2020 Source: G2.com
"Easy to use and good support"
What do you like best about Dyspatch?

Sendwithus template are fully featured with support for JINJA. The web interface for template design, preview, and "device testing" give us confidence that emails will look good for all recipients.

Versioning templates makes sense.

Developers have had no problems with the integration libraries (we trigger from our Java backend).

Web based analytics are also easy to use and provide most of the information we need to for the most common troubleshooting tasks.

Support team is fantastic. Very fast responses, and always finds a solution/answer.

What do you dislike about Dyspatch?

API is pretty basic and sometimes we are not able to get troubleshooting data needed from either API or dashboard. In fact some things are in the dashboard through a web app layer that is not directly available through API.

What problems is Dyspatch solving and how is that benefiting you?

Allow product and design to manage transaction email templates with minimal developer interaction. Get analytics on email delivery, open, click. Empower support to track emails write down to the individual send to answer end customer inquiries.

We are able to create new and update existing transaction emails very efficiently and get all the data we need with virtually zero developer interaction.

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IG

Igor G

November 30, 2017 Source: G2.com
"Very satisfied with SendwithUs"
What do you like best about Dyspatch?

Email templates support conditionals and Jinja (Python template engine) that helps to create emails with dynamic content. Moreover, your email marketing team is not tied to developers as much anymore, because they can prepare templates separately and then just ask developers to trigger those emails via API. Support is very responsive.

What do you dislike about Dyspatch?

Campaigns for manual email are available in Enterprise package only that currently starts from $1k.

What problems is Dyspatch solving and how is that benefiting you?

We are sending transactional emails and minimizing the workload on developers by separating back-end from email templates.

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AU

Anonymous User

November 28, 2017 Source: G2.com
"Send emails through an easy API and make your marketing team happy."
What do you like best about Dyspatch?

The API integration is very smooth, and provides appropriate testing tools. Great developer experience.

What do you dislike about Dyspatch?

We always want more features - more and more support for things like translation/languages, branding etc.

What problems is Dyspatch solving and how is that benefiting you?

Sending large quantities of emails for my product, including things like sending signup emails, announcements and alerts. The tooling available for marketing folk in an easy-to-use interface means that data collection and template changes can be handled with a minimum of interaction with the development team. SendWithUs specializes in email sending so I don't have to. My business can focus on it's core competency.

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HW

Hayden W

November 28, 2017 Source: G2.com
"Why Sendwithus is the best"
What do you like best about Dyspatch?

I love the usability both on the frontend and with the api. So much thought has gone into how people actually use the software. The ability to easy copy template id's is a lifesaver. I know it seems small, but it brings the use-ability up to 11.

What do you dislike about Dyspatch?

There frontend does not always update as if the page was refreshed. Sorting is a good example of this. Things are sorted alphabetically when you refresh, but not so when you update things on the frontend.

Email templates always look ugly. It's really hard to organize your html in way that isn't overwhelming to nontechnical people. Also, would like to be able to access snippets from within the template editor. You currently have to have multiple windows or tabs open to manage snippets.

ALSO just thought of this! But versioned snippets? Right now if you change a snippet it affects all of your emails. I wish there was a way to create another version that you can test out before you publish it live.

Finally, a better way to promote versions when you promote new code that makes use of those new versions. There have been a couple times where this has been missed because it is an extra task.

What problems is Dyspatch solving and how is that benefiting you?

We are using sendwithus for all of our transaction email. Non technical staff are able to handle the majority of editing while handing off any of the more complicated tasks to developers.

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LE

Lauren E

November 21, 2017 Source: G2.com
"Very Useful email tool"
What do you like best about Dyspatch?

I love that I get to see what our system has sent our customers, and if they say they haven't received it, we can easily resend it! Makes my job SOOO Much easier!

What do you dislike about Dyspatch?

Nothing! Everything is good... meets my needs.

Recommendations to others considering Dyspatch:

Worth it!

What problems is Dyspatch solving and how is that benefiting you?

Same as above, I get to see what emails our customers are getting and base my responses based on that.

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LA

Lyal A

November 21, 2017 Source: G2.com
"Love Sendwithus"
What do you like best about Dyspatch?

Very happy with how our sales team is able to edit templates without development intervention

What do you dislike about Dyspatch?

Would love to see deeper integrations with languages/frameworks.

Recommendations to others considering Dyspatch:

I would definitely give them a try; coming from manually doing emails within our applications, it's a night and day difference. It'll save you both hassle and headache as marketing and sales leads can make changes dynamically -- plus, the product team will love being able to consistently use data to improve transactional emails. We've had great success re-engaging customers due to this!

What problems is Dyspatch solving and how is that benefiting you?

We're using it for our transactional email (user signup). We're expanding it to the other transactional emails we send out.

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GB

Gennady B

November 21, 2017 Source: G2.com
"Incredible flexibility with equally incredible customer service"
What do you like best about Dyspatch?

I love their customer service! They've always been able to answer any questions we have

What do you dislike about Dyspatch?

I'd like more features to enable with sending email blasts

What problems is Dyspatch solving and how is that benefiting you?

Send With Us allows my non-technical team members to send, create, and a/b test emails. This relieves a huge burden on our technical team. They also make it very easy to keep your data, templates, tests, segments, etc. when the need arises to either test or switch to a new ESP. Finally, sending transactional emails is as easy as 1 line of code, which speeds up our development.

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TM

Tyler M

November 21, 2017 Source: G2.com
"Simple and effective"
What do you like best about Dyspatch?

The templating system is great. It allows us to easily create and maintain all of our outbound email templates

What do you dislike about Dyspatch?

I have yet to run into a problem that hasn't been resolved quickly.

Recommendations to others considering Dyspatch:

SendWithUs is the easiest to use, and most complete email management system on the market. Period.

What problems is Dyspatch solving and how is that benefiting you?

Trivie uses SendWithUs to manage various templates for transactional emails and to send them out using the Python SDK. It allows us to centralize all of our email-related concerns into one provider.

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TK

Thanos K

November 21, 2017 Source: G2.com
"Very satisfied and wouldn't change them"
What do you like best about Dyspatch?

Customer support is amazing. Prompt and knowledgeable whenever I needed them.

What do you dislike about Dyspatch?

The speed while changing between templates, could be a little faster.

Recommendations to others considering Dyspatch:

If you're not sure about implementing something, ask them! They will be able to help you develop the solution you need.

What problems is Dyspatch solving and how is that benefiting you?

An excellent UX, user roles also help to keep things safe.

Email logs make it easy to access the sent templates when business needs it

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