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Sendoso Reviews

User Rating

4.6/5 (Based on 1,611 Ratings)

Rating Distribution

  • Excellent

    65.2%
  • Very Good

    28.9%
  • Average

    4.5%
  • Poor

    0.7%
  • Terrible

    0.7%

User Sentiments

Ease of Use, Extensive Integrations, Personalized Gifting Options, Improved Meeting Attendance

Occasional Platform Glitches, Limited International Options, Slow Shipping Times, Confusing User Interface for Admin Tasks

Do You Use Sendoso?

Write a Review

Review Summary

Overall, users find Sendoso easy to use, praising its automation capabilities, user-friendly interface, and extensive range of integrations. It is particularly valued for its ability to personalize campaigns, track engagement, and measure ROI. However, some users have experienced challenges with its reporting functionality and occasionally encounter glitches or bugs. Additionally, some users suggest improvements to the platform's analytics capabilities to provide deeper insights into campaign performance.

Pros

  • Easy to use interface and intuitive design.
  • Automates personalized marketing campaigns.
  • Streamlines lead generation and nurturing processes.
  • Provides detailed analytics and reporting for campaign performance tracking.

Cons

  • Some users have reported occasional technical glitches and bugs.
  • May not be suitable for small businesses with limited budgets.
  • Limited integration options with other software platforms.
  • Customer support could be more responsive and proactive.

AI-Generated from the text of User Reviews

Reviews
SA

Serina A

December 8, 2023 Source: G2.com
"Love Sendoso!"
What do you like best about Sendoso?

Super great tool to help with booking meetings with prospects

What do you dislike about Sendoso?

Nothing, its been fantastic and very easy to use

What problems is Sendoso solving and how is that benefiting you?

Helping with booking meetings easily and effortlessly. Great to use especially when you're on the edge of booking or want to warm a prospect up.

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AB

Anthony B

November 29, 2023 Source: G2.com
"Sendso is a game changer for sales folks & a must have"
What do you like best about Sendoso?

I like how easy the UI is and how simple it is for my marketing team to set up my account. I had to do no work, just log in with my credentials and start sending. They have a lot of creative gifts that have helped me stand out when prospecting. I love working with my ABM team to target an account and then they can create the campaign quickly in Sendoso.

What do you dislike about Sendoso?

It would be cool if there was a feature like white pages to search for the prospect's address when sending them the gifts, vs having my own whitepages account, or having to ask the prospect for their address.

What problems is Sendoso solving and how is that benefiting you?

There is so much noise in sales and no one really cares what you are selling. It is harder than ever before to get in front of prospects, even when you are sending value there way. Being able to send someone a gift, or something different allows me to break through the noise, and start the conversation.

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JV

Joel V

November 17, 2023 Source: G2.com
"Enhancing Client Engagement and Sales Efficiency: My Experience with Sendoso"
What do you like best about Sendoso?

As a Growth Advisor at HubSpot, I'm constantly seeking tools to streamline our outreach and client engagement processes. Sendoso has become a vital part of our strategy, offering a unique way to connect with prospects and clients.

What do you dislike about Sendoso?

While there appear to be some limitations in features with Sendoso, it's possible that these could be due to administrative restrictions within our setup. Regardless, it's impressive to observe the ongoing updates and improvements being made by Sendoso.

What problems is Sendoso solving and how is that benefiting you?

Streamlining client outreach and engagment.

Read more
AU

Anonymous User

November 9, 2023 Source: G2.com
"stop getting ghosted!"
What do you like best about Sendoso?

I can appreciate a pattern interupt, and what better way than to gift someone a nice treat while doing so. Sendoso has helped me gain traction with customers who have gone dark, and they make it easy too. A few clicks will help generate a link that you can easily implement into your communication. Our team uses this every month with any deals that have gone stale.

What do you dislike about Sendoso?

Haven't had any negative experience with Sendoso, and don't really see a downside to it. At the very minimum, your customer gets a nice treat, and who doesn't like that?

What problems is Sendoso solving and how is that benefiting you?

Sendoso is helping me revive my deals with customers who have gone dark. Either they've been busy, or simply not interested, this is a great way to bring closure to a deal.

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AU

Anonymous User

November 9, 2023 Source: G2.com
"Generate warm leads by being warm"
What do you like best about Sendoso?

The ability to differentiate, by offering a coffee (to have a chat over a virtual coffee) or meal (for a lunch and learn) . It is very easy to use and fast quick to access.

What do you dislike about Sendoso?

I have to generate a link every time. I wish I could just generate a link for each item monthly.

What problems is Sendoso solving and how is that benefiting you?

It is solving the question to ask if someone just wants to speak but rather shows an added reason as to why I am reaching out to that person directly. It provides further evidence that the person I am messaging is the one I want to talk to. I believe this is illustrated by a gift card, which inherently costs our company.

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GR

Grace R

November 9, 2023 Source: G2.com
"Customer Success Manager"
What do you like best about Sendoso?

I love the ability to provide my customers with swag in an easy and efficient way.

What do you dislike about Sendoso?

I would like to see a more intuitive search feature.

What problems is Sendoso solving and how is that benefiting you?

I have been able to provide my customers across the country (US, India, New Zealand) with company branded swag and gifts to show my appreciation for their continued collaboration.

Read more
AU

Anonymous User

November 9, 2023 Source: G2.com
"Easy to use"
What do you like best about Sendoso?

Sendoso is easy to use and has helped me secure multiple sales meetings that were tentative. I like to send a small Starbucks card right before a call, and it always gets their attention!

What do you dislike about Sendoso?

Nothing - very straight forward and functions as intended.

What problems is Sendoso solving and how is that benefiting you?

Solidifying tentative meetings

Read more
AU

Anonymous User

November 9, 2023 Source: G2.com
"Account Executive"
What do you like best about Sendoso?

It is easy and simple to use. It is a great concept in order to get engagement from prospects.

What do you dislike about Sendoso?

I wish that the products that are offered for clients were more thoughtful and engaging. I believe that if the products were for example Crumbl cookies or brand-named items then they would be more likely to remember our business.

What problems is Sendoso solving and how is that benefiting you?

It is allowing me to send gift cards, coffee, cookies and company swag in order to book meetings.

Read more
CJ

Colleen J

November 9, 2023 Source: G2.com
"Sendoso is a must-have for ABM and Campaigns Marketing"
What do you like best about Sendoso?

Sendoso has helped elevate our ABM program by offering personalized, thoughtful, and timely demand-generation campaigns for brand awareness, pipeline development, and deal velocity. We're empowered to be creative while trusting the Sendoso team to execute those plans. Our CS reps at Sendoso are great at what they do. Knowing that Sendoso owns their warehouse and doesn't farm out to third parties means less chance for error. The platform is easy to use, and the API to Salesforce, Marketo/Eloqua and Outreach is seamless with no reporting issues while using it for four years at three high-tech organizations. Most recently I have appreciated the reduction in SLA ship times. We're seeing packages ship out on average 2-3 days from order submit, and most of these include the handwritten notecard.

What do you dislike about Sendoso?

Like any growing high-tech organization there are occasional bumps in the road. Sendoso Customer Success Team is there to address and fix and get things back on track quickly. Keep making improvements but also triple check when changes on the platform are made and how they affect the User Expereince.

What problems is Sendoso solving and how is that benefiting you?

Personalized direct mail at scale is challenging to execute when working remotely. Through Sendoso, we warehouse our content and swag and then have it packaged on-demand and shipped on demand. This has cut out a lot of busy work and enabled us to do more. We can also go from conception to execution on big campaigns in just a few weeks. The handwritten notecard allows us to customize each message to the customer.

Read more
KP

Kerry P

November 9, 2023 Source: G2.com
"Great for meeting follow ups and champion building creating trust between us and customers!"
What do you like best about Sendoso?

I love to use sendoso as a means of letting the customer know I'm not just a seller, but a human. It helps me create more than a professional relationship but a friendship by sending them something to brighten their day.

What do you dislike about Sendoso?

Nothing! Sometimes the integration to require a meeting from a prospect before being allowed to get the e-gift does not work.

What problems is Sendoso solving and how is that benefiting you?

Solving the problem of prospects not showing up to meetings, or a nice segway into reconnecting.

Read more

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