Home/ Transactional Email Software/ SendGrid/ Reviews
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Boost your email marketing game with SendGrid
35.7%
11.7%
2.6%
2.6%
47.3%
Reliable Email Deliverability, Extensive API Integrations, Detailed Email Analytics and Reporting, User-Friendly Interface
Unresponsive Customer Support, Account Suspensions Without Notice, Shared IP Issues Leading to Blacklisting, Poor Email Editor Functionality
Overall, users praise SendGrid's user-friendly interface, ease of setup, and robust features. They appreciate the detailed analytics and reporting capabilities, which provide valuable insights into email campaigns. Additionally, users commend SendGrid's strong deliverability rates and reliability, ensuring emails reach their intended recipients. However, some users express concerns regarding the pricing structure, citing it as relatively expensive compared to competitors. They also suggest improvements to customer support responsiveness and documentation clarity.
AI-Generated from the text of User Reviews
that it connects with apollo and hubspot and keep track of every email sent and montior it
there are no downsides its realy fast and east to implment
maintain repuation and track active emails campahins
best avilable marketing email api integration out there
nothing so far it have vbenn working amazing
preserving our email deleiverblity and repuation
the solid servers and feedback displayed on your profile home page
the lack of differnt tools to customize the amount of emails and few ways to link multiaple users
keeping our company email domain secure
Ease of Use
Ease of Implementation
Customer Support
lack of information included on the website
open rate is alot better and protect email repuation
ease of use and the dashboard that can confirm each individual email sent direction
lack of information on the platfrom on what else could be done regarding reupation and spam blocked
no having to set up a differnt email server with all the equimpents it needs
the platfrom is faily simple and easy to use and understand the data showed
doesnt really provide any actual details about the service they provide
taking the load off our main email domain and all the heavy lifitng when it comes to the physical equimpents needed
Sendgrid is our one stop solution for all our transactional email needs. It seamlessly integrates with all our websites, billing platforms and communities. We use Sendgrid on a daily basis to send hundreds of transactional emails to our customers.
Sendgrid has a lot of features but the one thing difficult to get a hold of is their support. At present they mainly provide email support which is not highly responsive. Although we rarely needed help from their support team.
Sendgrid fulfilled two of our main requirements. Email Deliveribality and Sending Transaction email to our customers through our services.
I like how user-friendly this tool is; it also shows different timezones, it is easier for us to validate it on our system.
Sendgrid sometimes doesn't show the email confirmations sent to the clients.
We are using this tool to see if an email confirmation was sent to the guest or not. It helps us to determine the next course of action to make sure that we will be able to resolve our guest's concern.
SendGrid is such a brilliant idea. With SendGrid, we were able to check if emails had been sent to the recipient and if they were able to receive and check it. We were able to see if they had read it or not.
I don't think there is something I dislike about SendGrid. I love SendGrid very much. It is one of the best applications that we were able to use with our day to day tasks.
With SendGrid, we were able to monitor email deliverability. We were able to check if all emails were sent successfully and if the recipient received and checked it.
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Easy interface, customer support is top-notch.
Not possible to speak to someone with paid account.
Mass emails