Sematext Cloud Reviews

The best feature of Sematext is the ability to query the response header and look for specific text values. This allows us to remotely monitor if, and how often, key pages in our sites are being returned as cached. As high speed pages are an absolute mandatory these days, this is a killer feature for us, and one we didn't find elsewhere in our research.

The interface for the monitors has a few quirks from a UX point of view - it takes 1-2 clicks more than it needs to to edit configurations. I also use middle click on my browser a million times a day to open links in a new browser tab - this should be possible on Edit Configuration links within the monitor screen, so I can open all monitors, edit them, and save/close as I go.

We monitor speed, critical errors, and caching state across dozens of sites and pages. We send notifications via email and also via webhooks to 3rd parties. This makes us very responsive.

We connected with Sematext Cloud before our last upgrade to SOLR 9. The operational visibility and alerting have been very valuable and a source of confidence

The only downside so far has been the non existance of a Windows version of the performanc exporter. That wasnt a real issue becuase we have Linux nodes available

Overall performance monitoring of our SOLR production cluster had been a "build ourselves" approach with the Solr exporter. The switch to Sematext removed the need to for those tools. The performance monitoring and alerting is complete and reliable. Also engaging with Sematext support on issues including infrastructure desgin and application design has been extremly uselfull. Switching to Sematext allowed us to foucus on product performance without spending time ensuring we are capturing everything we need.

Having used Sematext for a little over two months, I think it's an amazing service. The live support chat is quick to respond and keeps me updated about what's going on with my issues, which rarely seems anywhere else. I think that the price for their infrastructure monitoring is very fair and I love the integration with different platforms for alerting. Their UI is very modern and simple which is the main reason that I moved to Sematext and the alerts are extremely customisable.

The main downside I see with Sematext is that sometimes the features you wouldn't expect to be pricey are. I think that $50 monthly as a starting price for 1GB/day of logs is quite high especially given their free forever plan is 500MB/day with the exact same retention period. I also think that live chat support should be something accessible to active users not just for the higher plans, the only reason I think this is because when I was having some issues getting set up with one of the features it said there is 0 support for the product on the tier I was using which left me confused and considering finding other organisations that offer the same but with support.

Sematext allows my organisation to easily display our infrastructure's hardware usage in an easy-to-read and understand way; Sematext also enables me to create alerts for even the smallest things and their anomaly detection is very useful for things that we otherwise wouldn't be able to predict will happen. Sematext has allowed us to stay on top of issues before they create even bigger issues such as drives filling up or network usage being throttled.

1. Easy to use with default dashboards

2. log Pipelines are very helpful in dropping or masking sensitive data

3. Great support and friendly

4. Become easier after migrating to the team account

1. still learning

2. log search sometimes does not pick up phrases

We need continuous application monitoring and logging to ensure we get a notification in case of any failure. Now we have that notification(slack) and can resolve any issues before they affect our clients/Customers.

Sean at Sematext was extremely helping in listening to our needs and recommending the right solution. We implemented monitoring on many of our REST APIs and have found the service to be reliable and useful. These guys are very responsive and listen to their customers.

Some of the Sematext products could have been more mature when we started, but they've since added a ton of new features and addressed our concerns.

We needed to know when Lamda-based REST APIs were not functioning correctly. So we used Synthetic Monitoring to exercise our APIs and alert us to any failures.

The pricing model - the cost per month are exactly predictable. Some alternatives of sematext surprise you at the end of the month with a huge bill, sematext does not!

The sys admins disliked some dependencies (node, java) that needed to be installed on the servers to install the agents. Whereas I cannot really judge the situation (not a sys admin by myself), I think it would be much easier to just have a compiled binary (maybe written in rust) without much dependencies.

We use it to analyse logs. The chart and log filtering features are very helpful.

We use it to get an overview about the health of our servers.

Sematext is a powerful tool but has the same features as SpeedCurve, CatchPoint, Treo...

The biggest difference is that the support/Customer Success Manager accompanies us and follow-us through the Sematext tool experience and the ease of use of your tool.

Not having many metrics allows us to focus on the essentials.

The automatic RUM experience urls integrated into the tool and the ease of integrating the script are very efficient.

There are a lot of metrics, and sometimes it's confusing with all the datas configuration (dashboards, alerts rules, monitoring Browser/monitoring HTTP...). Still, with the help of the support and the documentation, it's manageable.

Sematext allows us to focus on the performance of our websites and be able to anticipate any errors. Our SEO team can also expect Google Discovery traffic as well as possible and the Tech department can correct loading time errors, too long response times thanks to powerful alerts.

Simlple interface and setup

Trial Period

Helpful one to one asssitance

Does what it needs to do

sure will do more if we chose to expand footprint of use

If it good value against other products

Nothing i am very happy with it meeting the needs

could of small GUI issues but they are very minor, reported and aware of new features from support/in product

Monitoring 80 web sites across multiple support partners

Managing our SSL certificate expiry dates

Saves me loads of time

Simple status page i can monitor from mobile anytime

It has all the features we needed, is intuitive to implement and only took about 2 hours to get our first Synthetic Monitoring set up.

We had a little trouble with the PagerDuty integration but the Sematext support folks helped troubleshoot the problem and figured out that Pager Duty was dropping some of the alerts when similar alerts came in before the previous ones were resolved. Great support from Sematext on that one.

We need continuous monitoring of our app to ensure we get a notification if / when one of the critical functions doesn't respond properly. Now we have that notification and can resolve any issues before they affect our customers.

Sematext was super simple to setup and autodiscovered everything for me and I was setup in minutes.

The menus were a little bit overwhelming at first with alot of different products but I was quickly able to figure it out.

Having used several other monitoring solutions Sematext has been the best in terms of cost, flexibility and features.

I am using Sematext to monitor my production servers, sematext can fully monitor my web servers & my docker containers to help me keep a close eye on my business critical items.