Home/ PAM Software/ SecureLink for Enterprises/ Reviews
Cloud-based third-party remote access made seamless
76.2%
9.5%
12.7%
0%
1.6%
Secure Remote Access, Ease of Use, Strong Security Controls, Effective Vendor Management
User Interface Complexity, Java Dependency, Mobile App Functionality Limitations, Occasional Connectivity Issues
SecureLink for Enterprise users generally appreciate its user-friendly interface, ease of setup and implementation, and seamless integration, resulting in an efficient and smooth onboarding experience. Additionally, they find the security features comprehensive and reliable, with detailed policy controls and customizable alerts that enhance overall data protection and threat detection capabilities. However, some users express concerns regarding limited technical support availability, particularly during off-hours, which can delay issue resolution and impact overall productivity.
AI-Generated from the text of User Reviews
Ease of access and security control from anywhere.
Random IP addresses when connecting to a service.
Allowing vendors access in a controlled manner.
The Securelink solution and its ability to monitor and track our vendor's access to our network has been a game changer for our internal access request process. It has simplified the process and made it more secure and with the recent integration with our PAM solution it has become and even more secure method of accessing our network to the point where we don't even need to create individual user accounts anymore.
I wish it had the ability to access our Cloud environment. Currently it works great accessing our internal environment, but if we want our vendors to access our cloud environment we have to provide a jump box vs a way to directly login.
We have solved all the issues we were having with our vendor accounts and their ability to access the network securely.
It is very easy to use and always works.
There isn't anything that we don't like.
If you want a one-stop shop to have all of your external vendors entering your network, SecureLink is the way to go. Its easy to set a vendor up and easy to set up the systems they need to get to. The video of the remote sessions is very valuable.
It makes it easy for us to set up an outside vendor to remote into our computer network.
The Securelink solution and its ability to monitor and track our vendor's access to our network has been a game changer for our internal access request process. It has simplified the process and made it more secure and with the recent integration with our PAM solution it has become and even more secure method of accessing our network to the point where we don't even need to create individual user accounts anymore.
I wish it had the ability to access our Cloud environment. Currently it works great accessing our internal environment, but if we want our vendors to access our cloud environment we have to provide a jump box vs a way to directly login.
We have solved all the issues we were having with our vendor accounts and their ability to access the network securely.
Ease of access and security control from anywhere.
Random IP addresses when connecting to a service.
Allowing vendors access in a controlled manner.
Ability to control how third party access our systems and have audits of what they did.
Some items are not available out of the box but can be configured.
Centralizing access of all contractors, consultants and third parties and limiting the account of access they have in our environment. Got rid of all VPN access.
I love that you have the ability to see logs and even video of actions performed on servers through SecureLink.
I wish it was a bit easier for vendors to reset their passwords.
I would highly recommend this product to help keep your organization secure from vendor loss
Without SecureLink, we would have to have multiple VPN tunnels set-up for vendors.
I like that I am able to remove contractor VPN accounts from my network and provide them more secure and better experience using SecureLink. I've only received positive feedback from consultants and contractors using it. I'm taking a cruise ship and making it a canoe.
I don't dislike anything. I have received no bad reviews.
Take a phased approach to implementation. Do not do all vendors at once.
I'm solving major risks that contractor VPN accounts present such as excessive access. Implementing and maintaining firewall rules and ACLs can become very cumbersome and SecureLink solves that problem too. I also get to see what exactly contractors are doing as well for accountability.
I like that I am able to remove contractor VPN accounts from my network and provide them more secure and better experience using SecureLink. I've only received positive feedback from consultants and contractors using it. I'm taking a cruise ship and making it a canoe.
I don't dislike anything. I have received no bad reviews.
Take a phased approach to implementation. Do not do all vendors at once.
I'm solving major risks that contractor VPN accounts present such as excessive access. Implementing and maintaining firewall rules and ACLs can become very cumbersome and SecureLink solves that problem too. I also get to see what exactly contractors are doing as well for accountability.
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The best feature of SecureLink is that their platform is not overcomplicated for any IT professional at any level. Their UI is straight forward and easy to interact and administrate while all the secured complexities are integrated in the backend of the software by the SecureLink developers. That makes the SecureLink platform a dream come true for any busy IT professional who is looking to provide effective vendor support solutions to their business, but also something that will not require hours of attention taken away from your day to day.
Honestly, SecureLink is a full package vendor support software program that is not lacking in any areas thus far in my experience with them for almost 2 years now. They are dominating their space from all areas; from tech support, customer service, sales support, and not to mention the program itself provides effective solutions for remote support.
If you have multiple vendors the you manage and need to provide them a secured method of connection to your network, then you can rest assure with the high level performance and exceptional customer service that SecureLink provides.
I work for a huge hospital organization with a plethora of vendors. We were struggling with our own internal secluded VPN segment for support of our vendors only. This is difficult to handle and very time consuming. By using SecureLink, we now have the man hours back in i=our hand to focus on other IT business solutions focus goals.