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SecureLink for Enterprises Reviews

User Rating

4.6/5 (Based on 63 Ratings)

Rating Distribution

  • Excellent

    76.2%
  • Very Good

    9.5%
  • Average

    12.7%
  • Poor

    0%
  • Terrible

    1.6%

User Sentiments

Secure Remote Access, Ease of Use, Strong Security Controls, Effective Vendor Management

User Interface Complexity, Java Dependency, Mobile App Functionality Limitations, Occasional Connectivity Issues

Do You Use SecureLink for Enterprises?

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Review Summary

SecureLink for Enterprise users generally appreciate its user-friendly interface, ease of setup and implementation, and seamless integration, resulting in an efficient and smooth onboarding experience. Additionally, they find the security features comprehensive and reliable, with detailed policy controls and customizable alerts that enhance overall data protection and threat detection capabilities. However, some users express concerns regarding limited technical support availability, particularly during off-hours, which can delay issue resolution and impact overall productivity.

Pros

  • Streamlined data loss prevention (DLP) solution with a userfriendly interface.
  • Automated classification and detection of sensitive data across various channels.
  • Granular control over data access and sharing, minimizing the risk of breaches.

Cons

  • Configuring policies and rules can be complex and timeconsuming, requiring expert guidance.
  • Occasionally, false positives can occur, leading to the blocking of legitimate data transfers.
  • Integration with certain thirdparty applications may not be seamless, requiring additional customization.

AI-Generated from the text of User Reviews

Reviews
SA

Steve A

November 18, 2020 Source: G2.com
"Remote Vendor Support at its Finest"
What do you like best about SecureLink Enterprise Access?

The best feature of SecureLink is that their platform is not overcomplicated for any IT professional at any level. Their UI is straight forward and easy to interact and administrate while all the secured complexities are integrated in the backend of the software by the SecureLink developers. That makes the SecureLink platform a dream come true for any busy IT professional who is looking to provide effective vendor support solutions to their business, but also something that will not require hours of attention taken away from your day to day.

What do you dislike about SecureLink Enterprise Access?

Honestly, SecureLink is a full package vendor support software program that is not lacking in any areas thus far in my experience with them for almost 2 years now. They are dominating their space from all areas; from tech support, customer service, sales support, and not to mention the program itself provides effective solutions for remote support.

Recommendations to others considering SecureLink Enterprise Access:

If you have multiple vendors the you manage and need to provide them a secured method of connection to your network, then you can rest assure with the high level performance and exceptional customer service that SecureLink provides.

What problems is SecureLink Enterprise Access solving and how is that benefiting you?

I work for a huge hospital organization with a plethora of vendors. We were struggling with our own internal secluded VPN segment for support of our vendors only. This is difficult to handle and very time consuming. By using SecureLink, we now have the man hours back in i=our hand to focus on other IT business solutions focus goals.

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AU

Anonymous User

October 27, 2020 Source: G2.com
"Very good alternative to VPN access."
What do you like best about SecureLink Enterprise Access?

Ease of access and security control from anywhere.

What do you dislike about SecureLink Enterprise Access?

Random IP addresses when connecting to a service.

What problems is SecureLink Enterprise Access solving and how is that benefiting you?

Allowing vendors access in a controlled manner.

Read more
AU

Anonymous User

August 4, 2020 Source: G2.com
"Vendor access made easy and secure!"
What do you like best about SecureLink Enterprise Access?

The Securelink solution and its ability to monitor and track our vendor's access to our network has been a game changer for our internal access request process. It has simplified the process and made it more secure and with the recent integration with our PAM solution it has become and even more secure method of accessing our network to the point where we don't even need to create individual user accounts anymore.

What do you dislike about SecureLink Enterprise Access?

I wish it had the ability to access our Cloud environment. Currently it works great accessing our internal environment, but if we want our vendors to access our cloud environment we have to provide a jump box vs a way to directly login.

What problems is SecureLink Enterprise Access solving and how is that benefiting you?

We have solved all the issues we were having with our vendor accounts and their ability to access the network securely.

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AC

Andy C

August 4, 2020 Source: G2.com
"SecureLink for Enterprise - remote access for vendors"
What do you like best about SecureLink Enterprise Access?

It is very easy to use and always works.

What do you dislike about SecureLink Enterprise Access?

There isn't anything that we don't like.

Recommendations to others considering SecureLink Enterprise Access:

If you want a one-stop shop to have all of your external vendors entering your network, SecureLink is the way to go. Its easy to set a vendor up and easy to set up the systems they need to get to. The video of the remote sessions is very valuable.

What problems is SecureLink Enterprise Access solving and how is that benefiting you?

It makes it easy for us to set up an outside vendor to remote into our computer network.

Read more
AS

Administrator in Legal Services

August 4, 2020 Source: G2.com
"Vendor access made easy and secure!"
What do you like best?

The Securelink solution and its ability to monitor and track our vendor's access to our network has been a game changer for our internal access request process. It has simplified the process and made it more secure and with the recent integration with our PAM solution it has become and even more secure method of accessing our network to the point where we don't even need to create individual user accounts anymore.

What do you dislike?

I wish it had the ability to access our Cloud environment. Currently it works great accessing our internal environment, but if we want our vendors to access our cloud environment we have to provide a jump box vs a way to directly login.

What problems are you solving with the product? What benefits have you realized?

We have solved all the issues we were having with our vendor accounts and their ability to access the network securely.

Read more
AA

Administrator in Government Administration

August 4, 2020 Source: G2.com
"Very good alternative to VPN access."
What do you like best?

Ease of access and security control from anywhere.

What do you dislike?

Random IP addresses when connecting to a service.

What problems are you solving with the product? What benefits have you realized?

Allowing vendors access in a controlled manner.

Read more
BT

Bilal T

June 30, 2020 Source: G2.com
"Was easy to move users into this system and support is fast and responsive and provide solutions."
What do you like best about SecureLink Enterprise Access?

Ability to control how third party access our systems and have audits of what they did.

What do you dislike about SecureLink Enterprise Access?

Some items are not available out of the box but can be configured.

What problems is SecureLink Enterprise Access solving and how is that benefiting you?

Centralizing access of all contractors, consultants and third parties and limiting the account of access they have in our environment. Got rid of all VPN access.

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BH

Brad H

June 30, 2020 Source: G2.com
"Great service for insight into vendor work"
What do you like best about SecureLink Enterprise Access?

I love that you have the ability to see logs and even video of actions performed on servers through SecureLink.

What do you dislike about SecureLink Enterprise Access?

I wish it was a bit easier for vendors to reset their passwords.

Recommendations to others considering SecureLink Enterprise Access:

I would highly recommend this product to help keep your organization secure from vendor loss

What problems is SecureLink Enterprise Access solving and how is that benefiting you?

Without SecureLink, we would have to have multiple VPN tunnels set-up for vendors.

Read more
AU

Anonymous User

June 30, 2020 Source: G2.com
"Getting rid of VPN risks with SecureLink"
What do you like best about SecureLink Enterprise Access?

I like that I am able to remove contractor VPN accounts from my network and provide them more secure and better experience using SecureLink. I've only received positive feedback from consultants and contractors using it. I'm taking a cruise ship and making it a canoe.

What do you dislike about SecureLink Enterprise Access?

I don't dislike anything. I have received no bad reviews.

Recommendations to others considering SecureLink Enterprise Access:

Take a phased approach to implementation. Do not do all vendors at once.

What problems is SecureLink Enterprise Access solving and how is that benefiting you?

I'm solving major risks that contractor VPN accounts present such as excessive access. Implementing and maintaining firewall rules and ACLs can become very cumbersome and SecureLink solves that problem too. I also get to see what exactly contractors are doing as well for accountability.

Read more
EC

Executive Sponsor in Chemicals

June 30, 2020 Source: G2.com
"Getting rid of VPN risks with SecureLink"
What do you like best?

I like that I am able to remove contractor VPN accounts from my network and provide them more secure and better experience using SecureLink. I've only received positive feedback from consultants and contractors using it. I'm taking a cruise ship and making it a canoe.

What do you dislike?

I don't dislike anything. I have received no bad reviews.

Recommendations to others considering the product:

Take a phased approach to implementation. Do not do all vendors at once.

What problems are you solving with the product? What benefits have you realized?

I'm solving major risks that contractor VPN accounts present such as excessive access. Implementing and maintaining firewall rules and ACLs can become very cumbersome and SecureLink solves that problem too. I also get to see what exactly contractors are doing as well for accountability.

Read more

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