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Scribd Reviews

User Rating

4.2/5 (Based on 23 Ratings)

Rating Distribution

  • Excellent

    43.5%
  • Very Good

    39.1%
  • Average

    13%
  • Poor

    4.3%
  • Terrible

    0%

Do You Use Scribd?

Write a Review

Review Summary

Users praise Scribd for its extensive library of ebooks, audiobooks, magazines, and documents, highlighting its convenience and affordability. They appreciate the wide selection of titles, the user-friendly interface, and the ability to access content across multiple devices. However, some users express dissatisfaction with the lack of customer support, occasional technical glitches, and limited availability of certain titles. While Scribd is generally well-received for its vast collection and ease of use, it could improve its customer service and address technical issues to enhance user satisfaction.

Pros

  • Vast Library: Extensive collection of ebooks, audiobooks, and documents.
  • Easy Accessibility: Convenient access to content on various devices, including offline reading.
  • Subscription Variety: Different subscription plans to fit diverse reading needs and budgets.

Cons

  • Limited Availability: Not all books and documents are available on the platform.
  • Occasional Technical Issues: Users have reported experiencing technical glitches and slow loading times.
  • Controversial Content: Some users have expressed concerns about the presence of controversial content and lack of moderation.

AI-Generated from the text of User Reviews

Reviews
HC

Heather in CA

August 26, 2024 Source: Trustpilot.com
Grad school life saver.
A number of my textbooks were stolen from our P.O. parcel box just days before I needed them for grad school. The book I needed most was backordered and could be found nowhere... except on Sribd. I began a 30 day free trial and began reading immediately. The platform was a life saver.
Read more
KC

Kristalyn Cormier

May 27, 2024 Source: Trustpilot.com
Best Support And Escalation Team
I found a double charge for 3 months on my bank statement. Within 48 hours they helped me identify the accounts, discovered them to be fraudulent, closed the accounts and had all my money back in my account. Thanks team!
Read more
CK

Crystal Louise King

May 25, 2024 Source: Trustpilot.com
Please Scribd, don't ever change
I am in love with this app! It is not for everyone, though... I mean, we can't all be Spiderman ["with great power comes great responsibilty"]. So, before anybody goes and hates on the only outlet I have to learn, laugh and feel connected with this everchanging world that's becoming an evolving disappointment, please realize that just because we can't all be Spiderman doesn't mean that we don't need one, either.
Read more
MW

Marius Weidmann

November 14, 2023 Source: Trustpilot.com
very quick and friendly customer support
Date of experience: November 15, 2023
Read more
LR

Laila R

November 2, 2023 Source: Trustpilot.com
Sribd is my most used App. The best
Scribd is the most complete provider of anything: Audiobooks, Books, Podcasts, Documents... I am signed up for forever now and wouldn't want to be without it. Best app in my opinion - there is also no maximal usage or anything as is with other providers.
Read more
PG

Phil Gibson

October 26, 2023 Source: Trustpilot.com
Easy to request a refund
Irrespective of what other reviews state about the platform itself, I wanted a refund on my order.

Their automated support bot had the money in my account within 2 minutes of me clicking 'Get Support' on their page, and there was no request for justification.
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TS

Tim Sephton

October 18, 2023 Source: Trustpilot.com
Great for keyboard players using this site…
I play keyboard and find this site excellent for playing music on my tablet from your huge range of sheet music and music books. Don't need to buy a music book again expecially when I have to buy a whole book for one piece of music I want. Well pleased with this app pages turn quick which is great when playing and you can save all the books you look at.
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I

Ina

September 20, 2023 Source: Trustpilot.com
I don't understand the bad reviews...
I don't understand the bad reviews.... this is appalling! I used Scribd for the past 4years, with no issue. Compared with other services out there .....you can't have things for free, and nowadays all online content is asking for payment details, so please stop being a complete exaggeration when it comes to online payment - if you don't want your payment details out there - then go to a bookstore and purchase the hardcover for Christ sake. So my experience was: amazing, amazing customer service! Thank you, Alfie! Just to summarise and to prove that they are not a fraud as you guys keep on label everything and anyone .... Had an issue with an annual sub because a mistake - I wanted a monthly sub- everything was dealt within a timely manner and with professionalism. Refunded and Resubscribed. Grow up people! Nowadays, everything is a lawsuit ...everyone wants easy money... No one owes you anything, you are not entitled! And by the way the name is Scribd not Audible, if you guys need audiobooks so bad - there is an app with that exact name... you can always change- don't have to moan so much. This is a service and you have to pay for it, easy as that. You don't like it? move along. You're doing an amazing job, Scribd! Keep up the good work. Happy customer
Read more
PM

P Maria

May 31, 2023 Source: Trustpilot.com
I like supporting local business
I like supporting local business. I know they are growing and will keep getting more titles. Good value for the price .
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AT

Anita TA

May 26, 2023 Source: Trustpilot.com
Great audiobooks
Great audiobooks, with great narrators, app working great, didn't use it for much else.
Read more

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