ScreenScape Reviews

User Rating

4.8/5 (Based on 72 Ratings)

Rating Distribution

Excellent
77.8%
Very Good
20.8%
Average
1.4%
Poor
0%
Terrible
0%

User Sentiments

Excellent Customer Service, Ease of Use, High Quality Templates, Effective Content Management

Occasional Software Glitches, Limited Template Customization, Internet Connectivity Issues, Outdated User Interface

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Review Summary

Users appreciate Screenscape's ease of use, user-friendly interface, and extensive template library. They find it simple to create and manage digital signage content, even for non-technical users. The customer support team is praised for its responsiveness and helpfulness. However, some users mention occasional technical glitches and limitations in customization options. Overall, users find Screenscape to be a reliable and cost-effective solution for digital signage needs, especially for small businesses and organizations with basic to moderate requirements.

Pros

Easy to use interface and draganddrop functionality for creating content.
Supports a variety of media formats, including images, videos, and web pages.
Features templates and prebuilt content for quick and easy setup.

Cons

Limited customization options may not suit advanced users.
Occasional performance issues reported by some users.
Need for regular updates may be a hindrance for some users.

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Reviews

Administrator in Utilities

August 31, 2020 Source: G2.com

"ScreenScape easily enables an excellent platform"

What do you like best?

It's ease to create content from templates and to import content created from other sources, such as video content.

What do you dislike?

It's current ability to interface with the internet to automate updates, although it is improving all the time.

Recommendations to others considering the product:

Consider the objective of the digital signage, determine the desired content to be included to achieve the objective, determine who will develop this content, then consult with ScreenScape's team to walk you through how your needs can most efficiently be met. Much better to have these things identified to then truly evaluate the quality of the platform and support staff at ScreenScape.

What problems are you solving with the product? What benefits have you realized?

Communicating corporate and local information to 24-7 rotating shifts in control rooms. Promoting important messaging on a continuous basis at tool cribs and other areas where employees naturally gather.

Izak V

August 27, 2020 Source: G2.com

"Screenscape is easy to use and deploy"

What do you like best?

The plug and play feature of cloud connect. Using the publishing tool is easy. Connecting and setup of the device are pleasure can be done by a person with limited technical knowledge. The screen layout is easy to create with the predefined templets, feature-rich media content. Integration with other apps like youtube and RSS feeds is simple. Tracking of content is made very easy you can see when a device is offline and track content display time. Remote device management is a plus. Easy to schedule content. Comunity sharing of devices. Customer service is 5 star.

What do you dislike?

The product is expensive in South Africa. You can only Publish to a Screenscape device. Some competitors allow you to publish to other media players or Apple on Android devices. You can only publish content in Landscape and not portrait mode. Some templates are a bit restrictive. Please add portrait mode and Apple and android Device support in future versions. Further, there is not much that I can complain about.

Recommendations to others considering the product:

Very easy to deploy and configure your screens and get your content to display. The device is free on contract.

What problems are you solving with the product? What benefits have you realized?

Easy to put your message across and create adverts.

Can use any TV with an HDMI connection. No dedicated TV needed. The clients can install and configure devices on their own without too much technical skill. The device is free on a contract no CAPEX required.

Betsy H

August 25, 2020 Source: G2.com

"Excellent value"

What do you like best?

We've been using Screenscape for over 6 years. It has been an integral part of our in house marketing strategy to communicate programs and updates to our members. It is simple but effective; an excellent value for the money.

What do you dislike?

We have had some technical issues in the past with using video but were able to do some easy fixes that corrected the problem. There really isn't much to dislike about Screenscape.

Recommendations to others considering the product:

We found that it is bets to intersperse video with still images and use branded images. We really like being able to control it totally in-house.

What problems are you solving with the product? What benefits have you realized?

We are able to use Screenscape not only to communicate up-to-the- moment program updates and information but also utilize it as a benefit for major donors in our Community Builder program, which at its highest level provides supporters with ads space on our lobby monitor.

Sharon J

August 25, 2020 Source: G2.com

"ScreenScape Review"

What do you like best?

The ease of posting messages in buildings all over our campus.

What do you dislike?

The end date is a year out, so every time I set a date on a message, I have to back the calendar up a year.

What problems are you solving with the product? What benefits have you realized?

Consistent messaging across campus, events publicized

Heather R

August 20, 2020 Source: G2.com

"Awesome product, awesome price, awesome company!"

What do you like best?

Quality, ease of use, and price. Plus the response time when I email someone.

What do you dislike?

The flash drive style in the beginning was much easier and hassle free, the newer equipment requires an outlet and presents a problem when a tv is on a wall.

What problems are you solving with the product? What benefits have you realized?

Getting messages to our members in our lobby, and recognizing our front line staff during the pandemic when members were not permitted in the building.

Austin R

August 18, 2020 Source: G2.com

"Quick, courteous, easy, full of uses!"

What do you like best?

Ease of use, smooth connectivity, support. The devices are easy to setup.

What do you dislike?

Wifi has to be good! Otherwise all good.

Recommendations to others considering the product:

I recommend using mid to high quality JPEGs as your upload of choice. I find their compression mode perfect for upload, and they maintain a high quality that looks great on the screens. GIFs are okay, too, but I find they come out a lot more choppy - especially if you're using larger, HD screens like the ones I use.

I'd also recommend familiarizing yourself with the scheduling feature! It's incredibly useful. It's much easier to set up a large amount of content in advance, and have it automatically begin and end the sharing of that content than it is to have to manually start and end each individual item.

Wifi is also a big must for ScreenScape! I use ScreenScape on 5 different screens in 5 different parts of my Club - all with different wifi sources. So it can be tricky. But the stronger the wifi, the better the connection, the quicker the updates, and the higher the quality - especially if you'll be using video.

Wifi boosters are a great tool for this - you can extend your wifi in the areas you want your screens in without having to add an entirely new router!

What problems are you solving with the product? What benefits have you realized?

Communicating with my Membership is easy via the 5 screens on site that I connect to via ScreenScape. It allows me to easily tailor my content to each screen strategically.

Beth J

August 18, 2020 Source: G2.com

"Excellent, Affordable Tool"

What do you like best?

Screenscape is easy to use, and a good value for the price. Templates are abundant to use as starting points. Customer service is easy to reach when you get stuck.

What do you dislike?

Some editing functionality is missing from the dashboard, as well as some features for incorporating an Instagram feed.

Recommendations to others considering the product:

We found this to be really easy for a small business with limited internal staff to still set up and manage with the help of Screenscape customer service. We recently switched from their old version to the new dashboard that was similarly easy.

What problems are you solving with the product? What benefits have you realized?

We were looking for a simple, affordable solution to our lobby signage. We have two devices on two screens that I am able update remotely and rather simply.

Amy M

August 18, 2020 Source: G2.com

"Satisfied Customer"

What do you like best?

Ease of use but the BIG PLUS is feedback from our members. We've installed five screens in our fitness complex. Our members consistently report that they love the rotating screens featuring upcoming events and programs—they feel like they are always in the know. And we've seen the results of increased participation!

What do you dislike?

Nothing to report at this time. None known.

Recommendations to others considering the product:

Play with all of the templates to determine the best way to get your message out there.

What problems are you solving with the product? What benefits have you realized?

Keeping our members in the know. Greater participation and fewer member questions with our front desk staff.

Steve P

August 18, 2020 Source: G2.com

"Great service for waiting customers"

What do you like best?

The insightful tips and videos are great for customers to learn about their vehicles.

What do you dislike?

The video clips repeat too often. (about every hour), which is fine for most customers, but for the employees in the same room it becomes an annoyance.

What problems are you solving with the product? What benefits have you realized?

Screen scape helps to sell products to customers

Andrew R

August 18, 2020 Source: G2.com

"ScreenScape: a solid range of features that anyone can quickly learn, and reasonable too!"

What do you like best?

It is incredibly intuitive and straightforward to learn. I do not have a background in IT or design, but I have been putting together impressive content for our screens from the first week of using it.

What do you dislike?

I would like to somehow be alerted when something isn't quite right, such as recently when my playlist of media was having trouble loading a link from outside ScreenScape. I only found out when I spotted it on the screen firsthand. It would be neat if I could see from my browser window what was airing on the screen at that exact moment.

Recommendations to others considering the product:

Seriously, give it a try. The cost is easily more than worth the immediate benefit, especially considering the very minimal labor commitment on the part of you or your employee.

What problems are you solving with the product? What benefits have you realized?

Before ScreenScape, our antiquated bulletin boards with push pins were cluttered and barely maintained. The irrelevant things that remained posted on them caused people to automatically disregard the boards entirely. Now, ScreenScape makes it simple to create and schedule info without having to remember later to pull anything down. As an added bonus, their news and humor content keep people wanting to look and see what's new.

ScreenScape Reviews

User Rating

Rating Distribution

User Sentiments

Do You Use ScreenScape?

Review Summary

Pros

Cons

Administrator in Utilities

What do you like best?

What do you dislike?

Recommendations to others considering the product:

What problems are you solving with the product? What benefits have you realized?

Izak V

What do you like best?

What do you dislike?

Recommendations to others considering the product:

What problems are you solving with the product? What benefits have you realized?

Betsy H

What do you like best?

What do you dislike?

Recommendations to others considering the product:

What problems are you solving with the product? What benefits have you realized?

Sharon J

What do you like best?

What do you dislike?

What problems are you solving with the product? What benefits have you realized?

Heather R

What do you like best?

What do you dislike?

What problems are you solving with the product? What benefits have you realized?

Austin R

What do you like best?

What do you dislike?

Recommendations to others considering the product:

What problems are you solving with the product? What benefits have you realized?

Beth J

What do you like best?

What do you dislike?

Recommendations to others considering the product:

What problems are you solving with the product? What benefits have you realized?

Amy M

What do you like best?

What do you dislike?

Recommendations to others considering the product:

What problems are you solving with the product? What benefits have you realized?

Steve P

What do you like best?

What do you dislike?

What problems are you solving with the product? What benefits have you realized?

Andrew R

What do you like best?

What do you dislike?

Recommendations to others considering the product:

What problems are you solving with the product? What benefits have you realized?

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