Sapaad Reviews

User Rating

4.8/5 (Based on 65 Ratings)

Rating Distribution

Excellent
83.1%
Very Good
12.3%
Average
3.1%
Poor
0%
Terrible
1.5%

User Sentiments

Ease of use, Cloud-based System, Excellent Customer Support, Comprehensive Restaurant Management

Limited Third-Party Integrations, Touch Screen Sensitivity, Limited Inventory Management Features, Lack of Floor Plan Creation

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Review Summary

Overall, users appreciate Sapaad's intuitive interface, customizable dashboards, and robust reporting capabilities. They find it easy to use and highly configurable, allowing them to tailor it to their specific needs. The platform's ability to integrate with various systems and automate processes is also praised. However, some users have reported occasional glitches and slowdowns, particularly during peak usage times. Additionally, the pricing structure has been a concern for some, as it can be perceived as expensive for small businesses or those with limited budgets.

Pros

Comprehensive and userfriendly platform for comparing and researching SaaS products.
Provides indepth reviews and insights from real users, helping users make informed decisions.
Offers a wide range of filters and customization options to narrow down the search for suitable products.

Cons

Some users have reported experiencing occasional technical glitches or slow loading times.
Limited availability of certain niche or specialized SaaS products in the database.
Lack of direct integration with thirdparty review platforms, requiring users to manually search for additional reviews.

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Reviews

Anonymous User

September 27, 2022 Source: G2.com

"Great SaaS product for restaurant management!"

What do you like best about Sapaad?

I like how sapaad put everything that a restaurant has in one place so management could be much more easier. Cashier, manager, ans every worker in the restaurant uses it.

What do you dislike about Sapaad?

Because we relay on it a lot, so when the software goes down we have a really hard time until it is up again. The technical and customer care team, however, is very helpful.

What problems is Sapaad solving and how is that benefiting you?

Organizing items, issuing receipts, managing depot and many other things sapaad help us with. Since we started using it things got more easier for my team and I.

Aayush K

December 27, 2021 Source: Trustpilot.com

Sapaad is a great vendor for restaurant ops

Sapaad is a great vendor for restaurant operations. It is easy to use. The customer service is the key highlight. We would highly recommend Sapaad for restaurants looking to simplify their operations.

Remma Buenafe

September 27, 2021 Source: Trustpilot.com

Easy to navigate.

Easy to access and navigate.

accounts ror

September 25, 2021 Source: Trustpilot.com

Fully satisfied with all support

Prasad Shetty

September 15, 2021 Source: Trustpilot.com

This is operations manager of Golden…

This is operations manager of Golden Eats Restaurant, AL Barsha , Dubai. I had recently called Sapaad Helpline and Ms Mehnaaz recieved the called. She was very professional and attentive to all my queries. She patiently heard all my queries and gave me clarification on how we can proceed with spaad integration with online delivery platfporms.

Arlinda Espinile

September 14, 2021 Source: Trustpilot.com

Shout our to Ms Wilma

Shout our to Ms. Wilma! She's very helpful and promptly responsive with our inquiries. Very well done and keep up the good work!

Ahmad Alam

September 14, 2021 Source: Trustpilot.com

We are new on Sapaad and it's a bit…

We are new on Sapaad and it's a bit early to say how our partnership will be. But it'll be an injustice if I do not acknowledge Wilma Lugdat's help. She has been exceptional in onboarding us, and helping us throughout the process. Very happy with her customer service.Mehmood ALAM Healthy Eats

Johnny Rockets Oman

September 12, 2021 Source: Trustpilot.com

Sapaad is one of one the best POS…

Sapaad is one of one the best POS software available in the market now. The product is always evolving and bringing new features each and everytime and the support team is always reachable for any queries.

mudassar landge

September 12, 2021 Source: Trustpilot.com

Sapaad service is smooth and…

Sapaad service is smooth and straightforward. A fantastic organization! Great online 24x7 support from beginning to end of the process. Answers were clear and where necessary detailed enough for us to make informed decisions quickly. Everyone I spoke with Sapaad Support Team provides excellent customer service and took the time to answer all of my questions. All staff are professional, very polite, helpful & Response was very satisfactory.

ADMIN EAT OUT

September 10, 2021 Source: Trustpilot.com

The support team at Sapaad was great

The support team at Sapaad was great, specially Mr. Albert who walked through the configuration with me step by step.thank you