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SAP ERP Reviews

User Rating

4.1/5 (Based on 1,102 Ratings)

Rating Distribution

  • Excellent

    31.7%
  • Very Good

    52.5%
  • Average

    14.5%
  • Poor

    0.6%
  • Terrible

    0.6%

User Sentiments

Comprehensive Functionality, Extensive Integrations, Robust Reporting & Analytics, Business Process Automation

Complex Implementation, Outdated User Interface, Steep Learning Curve, High Implementation & Maintenance Costs

Do You Use SAP ERP?

Write a Review

Review Summary

Overall, users praise SAP ERP for its comprehensive functionality, scalability, and ability to integrate with other systems. However, it is often criticized for being complex and expensive, with a steep learning curve. Users also complain about poor customer support and a lack of flexibility. Capterra reviewers rate the product 4 out of 5 stars, while G2 users give it a 4.2 out of 5 rating. TrustRadius users are less enthusiastic, with a 3.9 out of 5 rating.

Pros

  • Robust enterprise resource planning (ERP) system, catering to a wide array of industries and business sizes.
  • Seamless integration with other SAP products, allowing for a cohesive business management solution.

Cons

  • Steep learning curve, making it challenging for new users to navigate and utilize effectively.
  • Costly implementation and maintenance fees, potentially straining budgets of small and mediumsized businesses.

AI-Generated from the text of User Reviews

Reviews
BV

Binoy V

December 22, 2023 Source: G2.com
"Sap Ecc"
What do you like best about SAP ECC?

Easyness, security, sophistication, accuracy

What do you dislike about SAP ECC?

Slowness, User Interface old and lack of workflow

What problems is SAP ECC solving and how is that benefiting you?

Ecc is solving the transactional and reporting functionalities of a company.

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MC

Mukesh C

November 30, 2023 Source: G2.com
"Navigating the Business Landscape: A Comprehensive Review of SAP ECC Implementation and Performance"
What do you like best about SAP ECC?

1. Integrated Business Processes

2.Scalability

3.Data Accuracy and Consistency

4. Security

5.Comprehensive Reporting and Analytics

What do you dislike about SAP ECC?

1. Complex Implementation

2.User Interface (UI) Design

3. Upgrade Challenges

4.Transition to SAP S/4HANA

5.Costs

What problems is SAP ECC solving and how is that benefiting you?

1. Complex Financial Processes -Problem: Financial management can be complex, especially in large organizations with diverse financial processes and reporting requirements.

Benefit: SAP ECC's financial management modules streamline financial processes, providing tools for accounting, budgeting, and reporting. This simplification contributes to improved financial visibility and compliance.

2.Regulatory Compliance Challenges: Problem: Adhering to industry regulations and standards can be challenging without proper tools for compliance and governance.

Benefit: SAP ECC includes features to help organizations comply with regulatory requirements and governance standards, reducing the risk of non-compliance.

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ma

mahmoud a

October 9, 2023 Source: G2.com
"Best Integration , capabilities and Challenge"
What do you like best about SAP ECC?

I love the extensive functionality and integration capabilities offered by SAP ECC. It offers a selection of modules and features that facilitate the efficient management of various functions including finance, sales, purchasing and manufacturing. By visualizing real-time data, the system enables better decision-making and increases operational efficiency. Additionally, SAP ECC’s robust reporting and analytics capabilities help generate valuable insights and enhance business expansion.

What do you dislike about SAP ECC?

Challenge: SAP ECC is notorious for its intricacy, necessitating extensive training and expertise to fully harness its capabilities. The wide-ranging assortment of functionalities and modules can be overwhelming for novices or individuals lacking technical knowledge. Implementing alterations or customizations to SAP ECC entails a convoluted and time-consuming procedure. This may cause frustration for businesses needing frequent modifications to accommodate their ever-changing requirements.user interface of SAP ECC has faced criticism for its antiquated nature and lack of user-friendliness. Some users encounter difficulties in navigating and efficiently executing tasks.efficiently integrating SAP ECC with other software systems or third-party applications poses a significant challenge. This impedes the smooth flow of data and processes across various platforms.

What problems is SAP ECC solving and how is that benefiting you?

Financial Management: SAP ECC is widely used for managing financial processes such as accounting, budgeting, and financial reporting.Supply Chain Management: SAP ECC helps in streamlining supply chain operations by integrating various processes like procurement, inventory management, and logistics.Human Resources Management: SAP ECC provides modules for managing HR processes, including employee data management, payroll, benefits administration, and time management. Sales and Distribution: SAP ECC enables efficient management of sales processes, order processing, pricing, and customer relationship management .Production Planning: SAP ECC helps in planning and controlling production activities, including material requirements planning, capacity planning, and shop floor control.Asset Management: SAP ECC supports asset management by tracking and maintaining the lifecycle of assets, including maintenance planning, scheduling, and cost tracking.Data Analysis and Reporting: SAP ECC offers powerful reporting and analytics capabilities, allowing users to generate meaningful insights from business data.

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AU

Anonymous User

September 7, 2023 Source: G2.com
"SAP is the BEST"
What do you like best about SAP ECC?

I am support of SAP for over 4 years and I say that it is one of the best software that would help your business to run smoothly and securely. We do have a lot of IT personnel were very impressed in structure of SAP.

What do you dislike about SAP ECC?

Nothing to be dislike on this software. I would say that if you start your career with this ERP software there will be a lot of open opportunity will come on your way.

What problems is SAP ECC solving and how is that benefiting you?

It resolves the manual processes of each department that we supported in client. All of departments were aligned because of this ERP system. It's a priviledge to be a support of SAP.

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AU

Anonymous User

September 5, 2023 Source: G2.com
"The best ERP Solution Available in the Market."
What do you like best about SAP ECC?

The integrity with all the modules and ability to develop the software as per user's needs.

What do you dislike about SAP ECC?

The UI is bit clingy and not so user friendly.

Recommendations to others considering SAP ECC:

It's the best ERP software. Go for it blindly. It will make your business raining fortune.

What problems is SAP ECC solving and how is that benefiting you?

I am working on SAP ERP since a year now and I must say I have never any problems with it. I am working on financial accounting module.

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SN

Salman N

June 17, 2023 Source: G2.com
"Streamline Your Business Operations with SAP ERP: A Game-Changer for Efficiency and Growth"
What do you like best about SAP ECC?

SAP ERP offers comprehensive integration, scalability, and flexibility for businesses. It centralizes data, provides real-time insights, and automates processes, improving efficiency. It ensures regulatory compliance, enhances collaboration, and is backed by continuous innovation and support from SAP

What do you dislike about SAP ECC?

Common concerns with SAP ERP include its complexity and steep learning curve, high costs, customization challenges, potential system performance issues, upgrade and compatibility issues, and varying experiences with support and response times.

What problems is SAP ECC solving and how is that benefiting you?

SAP ERP solves problems related to streamlining business processes, enhancing data visibility and decision-making, improving collaboration and communication, ensuring regulatory compliance, supporting scalability and adaptability, facilitating customer relationship management, and optimizing vendor management and supply chain operations. These solutions bring benefits such as increased operational efficiency, informed decision-making, improved productivity, compliance with regulations, scalability for growth, better customer relationships, and optimized supply chain management.

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AI

Alan I

January 11, 2023 Source: G2.com
"Sap is always SAP"
What do you like best about SAP ECC?

For this ERP there is no competition , it takes all the process in your industry and put into 0ne place for that is the most sutable software for enterprises.Another thing that's important is that out there is a lot of information for common and not so common questions , errors and doubts about the system . Now is working with integration in other platforms and new tecnologies for many areas

What do you dislike about SAP ECC?

Because is that good , sometimes don't take care of litle industrys , or is real expensive for companys that are stanting. Antoher stuff is that all the services are getting to he cloud and places where the connection speed is not so good are going to pay the prices . Now with integrations via ODATA is making new ways to make the user pay for it , something like digital access acounts.

Recommendations to others considering SAP ECC:

First get your process define in a way is not a problem , after that be sure you are going to use all the modules , FI , SD , MM , CO , PP , PM , at least in other way is a waste of money because you are not getting the full experience of the integration of all this data , and get how it helps to grow your bussines

What problems is SAP ECC solving and how is that benefiting you?

First of all now we don't have electronic island , all the information about our bussiness ir now concentrated in 1 places and is implemented for all the areas that work together as one. Also got aour specialist to learn and modell process from the point of view of the user and not just for the system point of view in that matters helped a lot in a friendly user experience for that matter.

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C

Charley

August 22, 2021 Source: Financesonline.com
The business's go-to ERP

PROS & CONS

What are the best aspects of this product?

The software is more enhanced compared with other accounting applications. With just a click of a button, companies can consolidate their financial information regardless of the size of the firm.

What aspects are problematic or could work better?

A primary component in apps that we look at is the design interface if it is easy to use, etc. Further, the design of the program is quite outdated thus requires work for a modern look which many of us work on today.

What specific problems in your company were solved by this product?

It helps corporations with their Accounting and Finance needs. We succeeded in making internal processes more organized.

Are you a current user of this product?

No

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C

Charley

August 22, 2021 Source: Financesonline.com
The business’s go-to ERP

PROS: The software is more enhanced compared with other accounting applications. With just a click of a button, companies can consolidate their financial information regardless of the size of the firm.

CONS: A primary component in apps that we look at is the design interface if it is easy to use, etc. Further, the design of the program is quite outdated thus requires work for a modern look which many of us work on today.

Read more
L

Lena

May 18, 2021 Source: Financesonline.com
I found it great and affordable solution

PROS: SAP ERP offers few modules and utilities that are perfect for marketing and sales, development and product design, production and inventory control and field service, HR and accounting. I like that it collects and combines data from each modules and it allows you to have better conditions for the enterprise resource planning. You don’t have to hire other people because everythin is well combi9ned within the ERP system. Also, it has great integrations and currency exchange rates and lot of languages.

CONS: I don’t find SAP ERP as user friendly solution, the UI is with old design and not intuitive. It can be complicated for beginners when it comes to learning the menus. Also, the customization is expensive and not flexible.

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