Samsara Reviews

User Rating

3.9/5 (Based on 215 Ratings)

Rating Distribution

Excellent
62.3%
Very Good
10.7%
Average
1.9%
Poor
5.1%
Terrible
20%

User Sentiments

User-friendly Interface, Excellent Customer Service, Real-time Tracking, Detailed Reporting

Inaccurate Data, System Outages, Unreliable Integrations, Ineffective Hardware

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Review Summary

Users praise Samsara's user-friendly interface, ease of use, and comprehensive features. They appreciate its real-time tracking, detailed reporting, and customizable alerts. Many users highlight the exceptional customer support and the quick response times. However, some users mention that the system can be complex to set up and requires a learning curve. Additionally, a few users have experienced occasional technical glitches and connectivity issues. Overall, the majority of users find Samsara to be a valuable tool for fleet management and appreciate its functionality, reliability, and the insights it provides.

Pros

Samsara's AIpowered platform provides realtime insights into fleet operations, vehicle performance, driver behavior, and fuel efficiency.
Easytouse interface with customizable dashboards and reports, enabling users to tailor the platform to their specific needs.

Cons

Can be complex to set up and implement, requiring training and onboarding for users.
Limited customization options, making it difficult to adapt the platform to highly specialized operations.

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Reviews

Brett Seedhouse

October 14, 2024 Source: Trustpilot.com

Tracking made simple.

Tracking made simple.
Took very little time to install with various options of Cable attachments.
per second tracking and we noticed 10-15sec delay.

Gustavo Cruz Jr

October 11, 2024 Source: Trustpilot.com

Excellent response for costumer

the time, attention, patience, and just how nicely they would answer our questions was really great.

Pedro Villanueva

September 4, 2024 Source: Trustpilot.com

Smart solution for logistics monitoring

Easy and smart to use, excellent support.

Alex Kuolas

September 3, 2024 Source: Trustpilot.com

Samsara GPS/Dashcam

Samsara's accuracy and user-friendly interface impressed me, making fleet management a breeze. Its ability to autonomously minimize fuel consumption and correct driving habits is remarkable, driving significant improvements without constant oversight. This system is an intelligent financial investment, proving its worth by delivering substantial savings and efficiency gains. I highly recommend Samsara to anyone looking to optimize their fleet operations and see a return on investment over time.

Barnes Tree Service

August 16, 2024 Source: Trustpilot.com

Samsara is a great system for tracking…

Samsara is a great system for tracking and dash cams. The support is outstanding as well.

Tory

August 14, 2024 Source: Trustpilot.com

Samsara has lived up to all expectations

Samsara has been great to work with. The software works excellent for our intended purposes, the camera quality is superb, the GPS tracking is very efficient, and the alerts have all been useful. My onboarding team is incredibly responsive and helpful getting everything setup, and answers any questions or confusions I have had. I definitely would recommend Samsara to anyone needing dash cams.

Mark

August 9, 2024 Source: Trustpilot.com

New user, very pleased with support!

I'm new to the platform and Esther is very patient and listens to me. Always provides me with what I need and more. She responds quickly with detailed video instructions and follows through until the issue is resolved. I'm very pleased with the support that she provides and I feel like she will do whatever is necessary to address my concerns.

Richard McLendon

July 26, 2024 Source: Trustpilot.com

This trip was made extra special by the…

This trip was made extra special by the staff. Everyone has been so great. I came for my birthday and I am leaving wanting to come back. VIVA Jamaica !!!!!!

Charles R. Pattee III

July 2, 2024 Source: Trustpilot.com

Gaining more insight to the capabilities of Samsara

Having some experience with Samsara, this training gave me more insight to some of the abilities that I either have never used or should consider including them in my daily activity with my region.

Joel Doucet

June 27, 2024 Source: Trustpilot.com

Easy to do

At beyond24 I asked about the AG53. In less than 12 hours I had approval to order the amount currently needed.