SalonBiz Reviews

It was easy to learn, easy to make appointments and to reschedule etc.

Nothing I disliked about this useful software.

Booking clients appointments, scheduled different stylists clients organized and Leroy contact information for the salon

I love how easy it is search for an appointment, to see the stylist’s schedule and to book an appointment.

I wish there were different view options, like month view. Also, this software is terrible on iOS portrait mode.

Recommendations to others considering the product:

What problems are you solving with the product? What benefits have you realized?

I love how easy it is search for an appointment, to see the stylist’s schedule and to book an appointment.

I wish there were different view options, like month view. Also, this software is terrible on iOS portrait mode.

Every spa/salon should be using this!

I love how I can see my stylist’s schedule and pick a time that works for me without spending half an hour on the phone. It saves me a lot of time and hassle.

Supports all functions of running a business

Large program so can run a bit slow at times

Great to manage inventory, HR functions and clients. Reports help bring insight into business trends. Love that the staff has a mobile version to help them manage appointments remotely

Supports all functions of running a business

Large program so can run a bit slow at times

What problems are you solving with the product? What benefits have you realized?

I love being able to see my massage appointments in real time on the app on my phone. I also like being able to add client notes on the app anytime.

The inability to edit my client notes on the app and also the inability to see coworkers schedules. Also I’ve often run into the problem of client history not showing up. I rely on this for client information, and it’s frustrating to have nothing show up in the client notes or previous appointments when the information should be listed.

What problems are you solving with the product? What benefits have you realized?

I love being able to see my massage appointments in real time on the app on my phone. I also like being able to add client notes on the app anytime.

The inability to edit my client notes on the app and also the inability to see coworkers schedules. Also I’ve often run into the problem of client history not showing up. I rely on this for client information, and it’s frustrating to have nothing show up in the client notes or previous appointments when the information should be listed.

We’ve had problems with the system being down somewhat regularly although not as much recently.

I like how easy it is to maneuver between the different locations we have. It's simple and easy to teach what to do.

I don't like that it doesn't automatically pull up the profile of the person calling in. This is what could be improved upon.

We book appointments, cancel, reschule with people over the phone. SalonBiz makes it really easy to do all three. Which makes the phone call super short and allows for better customer service.

I like how easy it is to maneuver between the different locations we have. It's simple and easy to teach what to do.

I don't like that it doesn't automatically pull up the profile of the person calling in. This is what could be improved upon.

What problems are you solving with the product? What benefits have you realized?

Being able to pull reports is the area I appreciate most—a one-stop place for inventory, sales numbers, and scheduling.

The reports are exported in excel, so they are editable. It would be great if they could be sent as a pdf so that they could not be altered.

Keeping up with inventory, and it automatically updating as items are sold. This saves a ton of time with manual counts.