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Salespanel Reviews

User Rating

4.8/5 (Based on 37 Ratings)

Rating Distribution

  • Excellent

    86.5%
  • Very Good

    10.8%
  • Average

    0%
  • Poor

    0%
  • Terrible

    2.7%

Do You Use Salespanel?

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Reviews
AU

Anonymous User

June 21, 2023 Source: G2.com
"Excellent tracking tool"
What do you like best about Salespanel?

We are using salespanel to track leads on our sites. They market themselves as B2B but our use case is B2C and it works very well for that as well. You can get real-time notifications of new leads and structured campaigns for follow-ups accordingly. This allows to personalize the interaction with customers and close more leads. Support was excellent and promptly replied to our queries.

What do you dislike about Salespanel?

The only thing I would like to see more is additional integrations with third parties. They have a Zapier integrations and a few CRMS but we use a different tool for integrations which is currently not available yet. Having said that, integrations are still possible with webhooks and support already confirmed they will have additional direct integrations soon.

What problems is Salespanel solving and how is that benefiting you?

Understand the customer journey of your leads and the best moment to reach out to them according to the pages they visited on your site. Score leads according to the actions taken.

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AU

Anonymous User

June 12, 2023 Source: G2.com
"Great Service but Incredible Support"
What do you like best about Salespanel?

After testing 5 different similar services to compare price and relevant matches, Salespanel had the best Unique Company Per Day rate and Cost Per Company Identified rate.

Lastly, I have found their support is incredible, and I definitely recommend reaching out if you're struggling to implement a solution. They're the type of people who will make you a personalized video to walk you through a solution, or send you a guide to answer a detailed question, or even reach out proactively if they notice an error on your website.

What do you dislike about Salespanel?

API documentation could use examples or quick-starts in additional programming languages, especially compared to competitors. However, their excellent service whenever I've had questions more than made up for it.

What problems is Salespanel solving and how is that benefiting you?

Salespanel provides realtime data on visitors to a website, and are a great tool to determine if your marketing campaigns are bringing the right people to your website. It also seems to be built with the ability to quickly and easily get notified about and follow up on those leads. The ability to use webhooks and/or REST API calls gives a lot of freedom in how you can take advantage of their service.

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MR

Michael R

June 1, 2023 Source: G2.com
"Simple to use and incredibly powerful"
What do you like best about Salespanel?

The best things about SalesPanel is that it is simple to install and set up, and then just and easy to gain insights from. Install is easy, if you want to set up some automations then their tutorials are easy to follow, and then you are up and running.

You then can look at the charts, look at the different visitors, etc and you will be able to track the customer journey, or in my case the potential customers journey. The IPO enrichment is awesome as well because it literally identifies the visitor.

The email tracking is awesome as well since a lot of CRM's dont provide that ability to track, and it can be invaluable when talking to the customer because you know what they were reading on the site.

What do you dislike about Salespanel?

It would be nice if they, along with most SaaS, had more than just the native Zap integration. But they have a great API and webhooks so it is easy to setup on Make or any other IPAAS you might use.

What problems is Salespanel solving and how is that benefiting you?

I can see the real site traffic and user journeys as well as identify who is visiting and track my sales opportunities. This is a HUGE help for sales and service.

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AV

Anand V

May 23, 2023 Source: G2.com
"Great way to track traffic on our website"
What do you like best about Salespanel?

Paras and his team are very easy to work with. We had some custom programming that needed to be done to integrate PaperForm, and the team helped us quickly.

I like that you are able to see the identified users once the user interacts with the site. The integration with SalesForce is a bonus too. It works better than Hubspot, in my opinion, in pushing the tracking data

What do you dislike about Salespanel?

I don't have anything at this time. We really enjoy the product and will be beneficial to our team.

What problems is Salespanel solving and how is that benefiting you?

Lead scoring, tracking customers

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AU

Anonymous User

May 5, 2023 Source: G2.com
"Great tool to Identify and Track B2B Leads in your Web"
What do you like best about Salespanel?

How easy is to see all about the information about the Leads that are entering to the web

What do you dislike about Salespanel?

I miss some direct integrations such as ActiveCampaign. You can integrate it but its not direct.

What problems is Salespanel solving and how is that benefiting you?

Tracking the pathe of the Lead in my web and also identify that Lead

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AS

Alexey S

April 27, 2023 Source: G2.com
"Incredible tool to track customer journey"
What do you like best about Salespanel?

Our sales team is now able to track what customers are doing on our website and what kind of applications and products customers are thinking about getting. The implementation was easy, so our newsletter signups, outreach, CAD download, chatbot, and info@ contact forms were automatically detected. We now know 2 days ahead what people are going to ask us and what is more reach out to potential leads in a natural way. We also use it to see what customers reacted to newsletters. The NATIVE Pipedrive integration helps our sales team to track leads and their activity. Enrichment feature helps out a lot as well, especially for company and profile lookups.

What do you dislike about Salespanel?

So far everything works as expected, support is great.

What problems is Salespanel solving and how is that benefiting you?

We never knew who is visiting our company. A number of visitors is not helpful, but a contact is. Now we are using the tool in combination with our marketing tools to bring more transparency into sales.

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CM

Christian M

April 27, 2023 Source: G2.com
"This works great for B2C as well as B2B"
What do you like best about Salespanel?

The analytics work on a number of levels for us. We can follow indididual journeys or study group behaviour. This is helping to resolve content, logic issues quickly. Hard to quantify future visitor behaviour in money terms right now, but the trends are improving based on changes we are making from the reports so the ROI is looking very positive.

What do you dislike about Salespanel?

Nothing to complain about. Still getting .. ooh did not know it did that moments.

What problems is Salespanel solving and how is that benefiting you?

Salespanel is giving us better insights to how visitors are engaging with content, offers, newsletters, opt-ins and all stages of the sales funnel. The trends are already helping to develop an improved Customer experience on our site.

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MY

Morris Y

March 27, 2023 Source: G2.com
"SalesPanel is a must tool for website owner."
What do you like best about Salespanel?

It can let you have a great insight about what your site visitor doing. And how to marketing them.

What do you dislike about Salespanel?

Still not find any dislike part , just the price is a little bit high

What problems is Salespanel solving and how is that benefiting you?

It can let me more understand my customer.

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BJ

Behruz J

January 12, 2023 Source: G2.com
"Amazing tracking software with alot of capabilities!"
What do you like best about Salespanel?

The fact that they natively integrates with Close.com to update our sales department of activity.

What do you dislike about Salespanel?

Have stumbled upon anything as we've been using the software.

What problems is Salespanel solving and how is that benefiting you?

They're solving the gab between our website and our sales chanels. Instead of relying on email marketing alone, we're making use of every single visitor and after filtering them.

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TH

Thomas H

January 3, 2023 Source: G2.com
"Great solution to make anonymous visitors visible"
What do you like best about Salespanel?

Very easy to set up for multiple clients.

Lead scoring allows you to focus on best opportunities.

Solid support.

Extensive documentation.

Easily integrates with CRMs

What do you dislike about Salespanel?

None I can think of. I haven't run into any issues using the platform.

What problems is Salespanel solving and how is that benefiting you?

Turning anonymous visitors to the website into leads for my business

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