Salesforce for Nonprofits Reviews

We would not be able to run our business without the help of a robust CRM. We also appreciate the free 10 licenses

Sometimes the learning curve for new employees - even though all the tools are provided

Being able to track donations and ticket purchases

Provides a centralized database to store contact information, interactions and engagement history. We can recruit, schedule and track volunteers. Manage participants' data.

It is complex, and there is a steep learning curve. It can be expensive, especially for smaller non-profit organization. Need technical expertise to customize. The user interface is also complex.

Salesforce Non Profit Cloud helps track donations, manage fund raising campaigns, analyze donor data. Marketing tools execute marketing campaigns and personalized communication

yes to use and help our org to record program participants

lot of restrictions compare to the profit clouds

help us tracking donors, funding and program involvments

Keep Non profit organization more organized and fundraising becomes more easier. Cost effective with wonderful technical support. We can analyse data for better insight.

No integrated app for the fundraising application, not supported on every platform. It could be a better if Salesforce will work on these data points.

Donor management, online giving, Activity management, Mambership management these features have much more beneficial.

Customization, ease of use, report building

more tutorials and suggested pre built reports, and tips for new users

gathering donor data, generating reports for outreach

Ease of configuration, web based user interface, automatic updates, free training via Trailhead

Sometimes it is difficult to decide which automation tool to use.

One single source of data, organizations are more efficient and can streamline their processes and reporting structures.

Salesforce for Nonprofits provides a cohesive and all-encompassing tool to manage nonprofits. From donor relations to grant management to volunteer management to program and impact delivery, the Salesforce Nonprofit Cloud does this all seemlessly and with users in mind.

The additional cost of tools such as Pardot to expand the original Nonprofit Cloud can be cost prohibitive.

Donor and Grant management is now more in tuned with follow up and tracking.

Salesforce for Nonprofits is an affordable and incredibly powerful tool. It has many features out of the box. If time is invested by the adopting organization's team it can meet a lot of critical needs for nonprofits.

If organizations do not allocate enough time or resources to the implementation and adoption of Salesforce, it can be difficult to sustain.

Salesforce for Nonprofits is an incredibly powerful tool. However, nonprofits should ensure that they designate time for staff members to learn the tool, and that enough internal expertise exists to maintain the system over time. Absent that internal capacity, organizations should ensure they allocate funds to pay for external support if needed.

Donor data tracking, donor outreach, program data tracking, grant tracking and reporting.

It can be customized to meet the specific organizations needs regardless of mission.

It can be a little expensive for the average non-profit.

Linking our donor/finance side directly to our "customer"/program side of the organization. We've been able to cut out a few middle-man programs.

Everyone likes the free user licenses offered. The great part is the training available via Trailblazer, the help and the vast community of users who are super willing to be helpful

Sometimes the help system is a bit too much to plow through. However, user groups in Trailblazer and, of course, Google are great resources for common questions.

Most non-profits start with poor record-keeping and an inability to track successes. By utilizing the Program Services add-on you can create measurable statistics for your programs. Metrics lead to money/grants. Even staff are motivated by Dashboards and reports. Integration with Form Assembly has led to much less data entry by the staff.