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Salesforce CPQ Reviews

User Rating

4.2/5 (Based on 109 Ratings)

Rating Distribution

  • Excellent

    44%
  • Very Good

    33.9%
  • Average

    19.3%
  • Poor

    0.9%
  • Terrible

    1.8%

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Reviews
TK

Tarun K

November 29, 2023 Source: G2.com
"Great solution at my work - solution for problems"
What do you like best about Salesforce Revenue Cloud?

I love the facts that it is easy to learn and use. Within an account you can change the multiple orders. You can see what materials has been invoiced properly. Great forecasting feature as well!

What do you dislike about Salesforce Revenue Cloud?

I was quite new in using Salesforce revenue cloud. I didn't find any problem in it.

What problems is Salesforce Revenue Cloud solving and how is that benefiting you?

Our company had many troubles in invoicing (billing), digital signature, etc. So we wanted to improve in this.

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IB

Idan B

September 14, 2023 Source: G2.com
"Revenue review"
What do you like best about Salesforce Revenue Cloud?

Revenue Cloud is designed to help businesses manage their revenue operations efficiently. Some of its notable features include revenue recognition, billing automation, and subscription management, which can streamline financial processes and improve revenue visibility for organizations. Users often appreciate its ability to centralize revenue data and enhance decision-making.

What do you dislike about Salesforce Revenue Cloud?

Some users may find it complex to set up or costly, while others might wish for additional customization options. It's important to carefully assess how well Salesforce Revenue Cloud aligns with your organization's requirements and budget before making a decision.

What problems is Salesforce Revenue Cloud solving and how is that benefiting you?

Overall, the benefits of Salesforce Revenue Cloud include better financial control, reduced compliance risks, increased efficiency, and improved decision-making. However, the specific benefits for an organization would depend on its unique needs and how well the platform is implemented and utilized.

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JG

Justin G

September 13, 2023 Source: G2.com
"Solution we needed"
What do you like best about Salesforce Revenue Cloud?

Helps streamlined operations and analytics. Our org was all over the place when it came to sales data. With a seamless integration into our ecosystem and a few rounds of trajnning, we were on our feet in no time

What do you dislike about Salesforce Revenue Cloud?

The training and the integration could have been easier. Adoption is always a huge concern not only to us but across any organization. We are still overall happy with the process.

What problems is Salesforce Revenue Cloud solving and how is that benefiting you?

Revenue cloud solved many issues but most importantly it solves for revenue management and pipeline management. There were siloed data sets and systems that did not communicate.

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AP

Anirudh P

September 13, 2023 Source: G2.com
"Salesforce rev cloud"
What do you like best about Salesforce Revenue Cloud?

The ease to bundle products and write rules around the product handling is very helpful in salesforce cpq. The quote document generation and the automation of renewals is very helpful for us.

What do you dislike about Salesforce Revenue Cloud?

The features that are available on the regular cpq license can be enhanced more as for 1 or 2 extra enchantments we have to buy cpq+

What problems is Salesforce Revenue Cloud solving and how is that benefiting you?

It is helping us to bundle our products and also to automate the renewals which we were creating manually all this time.sales performance has also

Increased and the time to create quotes has decreased.

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MS

Manny S

September 12, 2023 Source: G2.com
"Enlightling"
What do you like best about Salesforce Revenue Cloud?

A very smooth helpfull all in one solution. I have struggle with this process for a long time. Happy to know that Salesforce makes this long process as easy as posible.

What do you dislike about Salesforce Revenue Cloud?

It can be a long process that must be well done in order to not having to go back each time something is not working right. I think it could be a little less automated for the first time implementating this solution in order to see the process in action.

What problems is Salesforce Revenue Cloud solving and how is that benefiting you?

All in one solution. Quoting, billing and payment management. With this solution I dont need to have two or more 3rd partys solution in order to tackle down the billing to customer process.

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SG

Stefen G

September 12, 2023 Source: G2.com
"Revenue Ops must have"
What do you like best about Salesforce Revenue Cloud?

Enables full transparency from the sales team to the GTM team to the C suite. Some of the high impact attributes include fewer meetings, central source of truth and more confidence in pipeline.

What do you dislike about Salesforce Revenue Cloud?

I'm still learning so I feel like the drawbacks may be inexperience. I wish there were more case studies and real time examples, maybe more education available on trailhead.

What problems is Salesforce Revenue Cloud solving and how is that benefiting you?

Getting away from spreadsheets and multiple data sources and giving our team self accountability on their pipeline. Less messy detail pages on objects and more attention on dashboards.

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MM

Matt M

September 12, 2023 Source: G2.com
"Incredible product"
What do you like best about Salesforce Revenue Cloud?

Salesforce revenue cloud unlocks the complex quoting requirements that today's businesses require. As a revenue cloud solution architect I've moved many happy clients off of competitor products and onto Revenue Cloud

What do you dislike about Salesforce Revenue Cloud?

I wish MDQ feature had fewer problematic limitations. Unfortunately this isn't a feature I'm able to recommend to many clients for a variety of reasons in particular

What problems is Salesforce Revenue Cloud solving and how is that benefiting you?

Revenue cloud solved the most complex quoting requirements that my clients have - and many of those with out of the box standard features. Where customization is required, there's often a way to satisfy the most demanding clients

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RT

Rob T

September 12, 2023 Source: G2.com
"Don’t sell anything in SFDC Sales Cloud, without RevCloud"
What do you like best about Salesforce Revenue Cloud?

instantly brings all your sales related objects in billing together. I have configured railcars,SAAS products, hardware, professional services, you name it I've done it with revenue cloud. We have completely modernized our billing, invoicing and found revenue leakage, do the discounts and concessions with the tools, out of the box in revenue cloud. I tell people all the time if you're salesforce, admin's are good then revenue cloud is easy to learn because it's still just Salesforce . Why would you go buy another tool for them to learn ? The learning curve for your front line sales teams is also very short because they already know Salesforce .

What do you dislike about Salesforce Revenue Cloud?

it is very heavy of a change management process, but the tool is greet. You just have to have the change management process and training lines up as you roll it out.

What problems is Salesforce Revenue Cloud solving and how is that benefiting you?

we have solved so many automation issues around revenue leakage, deal approvals, billing and invoicing with the tool kit. We were also able to update our pricing matrix with reporting data straight out of revenue cloud, because again it's just Salesforce objects.

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KV

Kelly V

September 12, 2023 Source: G2.com
"Salesforce CPQ"
What do you like best about Salesforce Revenue Cloud?

Salesforce CPQ has transformed the way we do business with our customers with extremely dynamic use cases and ease of use from an Admin perspective. It has been so great to support business changes quickly and effectively without too much devops involvement.

What do you dislike about Salesforce Revenue Cloud?

Alot of the standard sfdc is not compatible and has to be managed differently and cant be done with change sets.

What problems is Salesforce Revenue Cloud solving and how is that benefiting you?

Standardizing product skus and rules and complex bulk pricing as well as discounting that otherwise was managed on a spreadsheet. It has been so easy to empowering as an Admin to respond to these needs quickly for management.

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ss

saumya s

August 20, 2023 Source: G2.com
"Salesforce revenue clould helped me a lot with my customer interaction experience"
What do you like best about Salesforce Revenue Cloud?

It was one of the best experience I had with salesforce and I was already using CRM salesforce for my daily customer interaction. But after this addition my performance and client reviews have increased for sure.

What do you dislike about Salesforce Revenue Cloud?

Nothing, as of now Whatever experience I had with salesforce revenue cloud is really very good as of now and I'm enjoying this every much and would definitely recommend everything to use it

What problems is Salesforce Revenue Cloud solving and how is that benefiting you?

Since, I started using salesforce revenue cloud I've benefited a lot during implementation and after using it as well I'm using it for daily customer needs and to provide clients better experience

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