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Sage HR Reviews

User Rating

4.3/5 (Based on 36 Ratings)

Rating Distribution

  • Excellent

    33.3%
  • Very Good

    61.1%
  • Average

    5.6%
  • Poor

    0%
  • Terrible

    0%

User Sentiments

User-Friendly Interface, Efficient Absence Management, Excellent Customer Support, Customizable Reports

Limited Integrations, Mobile App Functionality, Lack of Advanced Features, Inflexible PTO Allotments

Do You Use Sage HR?

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Review Summary

Sage HR, also known as Cake HR, is generally well-regarded by users for its user-friendliness, intuitive design, and ease of use, especially for managing time off and employee data. The platform is praised for its simplicity, making it a good fit for smaller teams. However, some users have noted that Sage HR lacks certain features, such as advanced reporting and the ability to customize emails. Additionally, while the mobile app is appreciated, some users find it limited compared to the desktop version. Overall, Sage HR appears to be a solid choice for companies seeking a streamlined approach to HR management, but those requiring more complex functionality may need to consider alternative solutions.

Pros

  • Userfriendly interface makes navigation and use simple.
  • Excellent customer service provides prompt and helpful support.
  • Effective for managing employee time off and vacations.
  • Sage HR helps streamline HR processes and save time.

Cons

  • Limited functionality for advanced reporting and customization.
  • Mobile app lacks robust features compared to the web platform.
  • Some users experience technical support response delays.
  • Certain features may not be as fully developed as promised.

AI-Generated from the text of User Reviews

Reviews
AU

Anonymous User

November 17, 2023 Source: G2.com
"We are very happy with thesystem and the service we receive"
What do you like best about Sage HR?

How easy it is to use. The expenses portal is great and we have now moved to the development portal which looks good too.

What do you dislike about Sage HR?

When sending out a notification to all staff it doesnt copy in the sender.

What problems is Sage HR solving and how is that benefiting you?

Ease of use and employee engagement

Read more
AS

Amy S

November 15, 2023 Source: G2.com
"Great service and support"
What do you like best about Sage HR?

There is always support if you need it and they are human

What do you dislike about Sage HR?

Wish there was a easier way to add training for all employees

What problems is Sage HR solving and how is that benefiting you?

Its ensured that recuitment is all being completed from one source Sage. Rather than emails from all diffrent inboxs etc and hire managers.

It also gives the org central point for all HR infomation

Read more
AU

Anonymous User

November 3, 2023 Source: G2.com
"Review"
What do you like best about Sage HR?

It has to be the commitment from the customer service! Nothing is too much trouble, they'll jump on a teams call, repsond via email, check in on you.

Honesty aswell, if something isnt going to work for your company, they'll be honest and not just sell you a module. Kim was the last person I dealt with, couldn't of asked for anything more from her!

What do you dislike about Sage HR?

Not being able to chose an exact start day to your week - we operate differently mon/sun start day

What problems is Sage HR solving and how is that benefiting you?

Onboarding employees, documents, scheduling rotas, personal files!

Read more
AU

Anonymous User

November 1, 2023 Source: G2.com
"Sage HR is a hub we love using in HR"
What do you like best about Sage HR?

absence management is a lfie saver for us, running reports is easy and helps gather data quickly. It helps our employees engage with us a little more and has become an intergral part of our day to day running and helps us run efficiently. Implementing this changed the game for us in HR and it helps us support our team

What do you dislike about Sage HR?

we do not dislike anything really - only thing we would say is that we would like to be able to share more with managers without comprimising privacy of the staff

What problems is Sage HR solving and how is that benefiting you?

Managing annual leave and any kind of absence in a more efficient way, i can run reports to keep track of any red flags, i can run salary reports, turnover reports and i can manage and collate data for all managers easily. Engaging the employees with the portal has helped employees to manage their time and communicate with their managers better

Read more
FK

Frank K

October 27, 2023 Source: G2.com
"Sage HR has saved me time"
What do you like best about Sage HR?

Easy to configure, user friendly. Helps me easily manage holidays and reports to support month end payroll. Adele has been a fantastic support with training to ensure we're using all the cool features sage HR has to offer!

What do you dislike about Sage HR?

I currently do not have any dislikes about Sage HR.

What problems is Sage HR solving and how is that benefiting you?

Having leave management I'm in control of the staffs holidays, and can cascade approvals to managers, freeing up my time.

Read more
EB

Emma B

October 24, 2023 Source: G2.com
"Sage HR"
What do you like best about Sage HR?

The ability for employees to enter their own leave details

What do you dislike about Sage HR?

I'm not sure to be honest. I have found Sage to be really helpful to our company

What problems is Sage HR solving and how is that benefiting you?

Communication across the company

Read more
SC

Sue C

October 24, 2023 Source: G2.com
"Fantasti platform to keep all your HR requirements, user friendly and great support when needed"
What do you like best about Sage HR?

Keeping everything in one place and easy to use for all, managers, employees and data collection, we are a small organisation, but I can see the benefits are enormouse for large organisations, but even though we are small, its a great time saver for us too.

What do you dislike about Sage HR?

I haven't found a downside, if anything, we aren't using all the benefits, but, the support group give us advice, touch base regularly and help to utilise Sage to it's full potential for us, so no down side from Sage HR, it's more about us not engaging in its full potential

What problems is Sage HR solving and how is that benefiting you?

Easy access to all employee data, an routinely monitor all aspects, including leave, for AL or Sickness, one stop shop for all HR related needs and requirements, automated 1:1's and reminders for all

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JH

Julia H

January 25, 2022 Source: G2.com
"HR Solution Appropriate for Smaller to Medium-Sized Businesses"
What do you like best about Sage HR?

Sage HR was utilized at my firm to organize, connect, and keep our personnel. Sage HR gives us real-time insight over our entire workforce (including remote employees) and helps us to knows what is happening on all times. Whether we needed to hire, plan shifts, handle timesheets, or conduct performance evaluations, Sage HR enabled us to do everything in a centralized spot without overcomplicating things.

What do you dislike about Sage HR?

Some drawbacks of the system include: upgrading data at a centralized spot that executes changes across the whole platform. Reports and histories can be customized. Monitoring and managing vacation arrangements

Recommendations to others considering Sage HR:

Highly recommended

What problems is Sage HR solving and how is that benefiting you?

Sage HR is indeed a user-friendly platform for smaller businesses that helps to simplify HR activities everything under one cover and in a timely way. Its ability to interact with other applications is also a plus, allowing operations to be streamlined. Finally, we really appreciated utilizing it to not only let our teammates to connect with it as well as to facilitate interacting with our teammates easier on the HR department, with demands constantly being logged.

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SD

Susan D

January 25, 2022 Source: G2.com
"It conforms with the bare minimal and goes a bit beyond"
What do you like best about Sage HR?

It is designed specifically to transform potential into an advantage for smaller and medium-sized organizations. I like how many possibilities there are for customizing stuff in the person department. Among which are KPIs and targets (and the ability to make them public), and also the ability to make meeting notes "private" for every participant.

What do you dislike about Sage HR?

Occasionally we need to go over a lot of steps to accomplish something simple. This can be tiresome and difficult to grasp at first, necessitating a relatively long adaption interval.

What problems is Sage HR solving and how is that benefiting you?

Organize and communicate with the staff the days accessible for holidays, operations, and so on. Working remotely allows us to have some freedom, which is very useful right now. Similarly, activities that we might develop in response to objectives mentioned in feedback sessions help us to make our efforts to improve apparently.

Read more
DN

Dzulani N

November 24, 2021 Source: G2.com
"Best software for managing workforce"
What do you like best about Sage HR?

When we were working remotely, we were able to get our payslip, apply for leave, and have leave approved. Through this software, we connected to our HR directly.

What do you dislike about Sage HR?

Not much work for the employees. The HR department does the setup.

What problems is Sage HR solving and how is that benefiting you?

Remote Employee management.

Read more

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