RunCloud Reviews

I first tried RunCloud over five years ago when I was exploring various server management tools, and even back then, I was impressed with the free version. However, I ended up using different tools as my needs evolved. Fast forward to two months ago, I decided to upgrade to RunCloud's Pro version—and I can confidently say that it is the best decision I've made for my web development workflow.

As a web developer managing nine servers with around 300 websites, server management can be a daunting task. RunCloud has completely transformed how I manage my servers. The interface is intuitive, and the features are incredibly powerful, yet easy to use. It has saved me countless hours of manual work and made server management a breeze.

One of the standout features of RunCloud is its seamless integration with various cloud providers. Whether you're using DigitalOcean, AWS, or any other provider, RunCloud makes deploying and managing your servers effortless. The ability to set up and deploy servers with just a few clicks has significantly improved my efficiency.

The support team at RunCloud deserves a special mention. I’ve had to reach out to them a couple of times, and they were incredibly responsive, addressing my issues almost immediately and providing solutions that worked perfectly. It’s rare to find such prompt and effective support in this industry.

Overall, RunCloud Pro is a game-changer. It’s the perfect solution for anyone looking to simplify server management without compromising on power or flexibility. I couldn’t be happier with my decision to switch to RunCloud, and I highly recommend it to any web developer or agency managing multiple servers and websites.

Surprised to see negative reviews here.
I have self managed websites for many years via shared hosting and cpanel. This has been my first experience with "enterprise hosting" and its has been seemless.

Setting up VPS is a breeze on any PAAS of choice. I am on Vultr and its lightening fast.
Just had an issue with one of my wordpress installs and the support query was resolved under 3 mins. Really good service.

Despite what other reviews say, their support is actually really good. Granted they can only help with their own product (makes sense), and maybe other people are complaining as support couldn't solve issues out of the scope of the Runcloud product. After submitting tickets I always get responses and help quickly (even on low priority tickets). The remote access from the RunCloud team lets them access our servers and provide support quickly. I've moved away from cPanel (as it was getting rather expensive) to RunCloud and have been very happy with the product and their support. Well done team!

I've used runcloud for 5 years and their product is excellent, and whenever I email for support their support is also quick and very effective. I really love this company and would recommend them

I am onboard basically from the start, had some very minor issues once in a (long) while, but support was always very helpful. I was always on PRO plan which used to be the best with all the features. That sadly changed and there is even better program with some nice features i would really like, but i would have to pay way more and for me the PRO is "enough". To be fair they add new features even to PRO so its not that bad, but still. But aside from the price increase i have nothing but positives to say about either the product or the helpdesk team. Keep it up!

While there are some policies with which I have disagreed in the past, overall they make it up with great customer support which always answers within hours and resolves issues ASAP. Services itself are great. While the pricing could be a bit lower I feel, if you price your own services right to your clients then its all good. I don't feel any negatives deserves for starts to be reduced hence 5/5 from my side as my overall experience is net positive.

I've been with RunCloud for about 3 years and I was surprised to see the negative nature of these reviews. I've found them to be great, the pricing is fair and the support is quick when I needed it. The software is being updated regularly and since I joined they have added lots of new features and speed improvements for my Wordpress websites. The only thing I'd say is that since joining they've added a new paid tier and increased the prices slightly, but I guess that's normal for a growing business.