Home/ Route Planning Software/ Route4Me/ Reviews
Plan routes beforehand to achieve results that are unmatchable
69.4%
19.6%
4.9%
3%
3%
Ease of Use, Route Optimization, Excellent Customer Service, Time Saving
Inaccurate Routing, Mobile App Issues, Confusing Interface, Address Mapping Errors
Overall, Route4Me receives positive feedback from users across various platforms. Reviewers commend its user-friendly interface, ease of use, and time-saving features. The software is particularly praised for its route optimization capabilities, helping businesses improve efficiency and productivity. Additionally, Route4Me's customer support is often mentioned as being responsive and helpful. However, some users have reported occasional technical glitches and limitations in customization.
AI-Generated from the text of User Reviews
Every day I'm scheduling Clinician's route in route4me. It is very user-friendly and I never faced any issues while using it.
Nothing. It can be more attractive both in mobile and desktop version
Clinicians' easy-to-navigate route using maps.
I work for a contracted medical driver service and I re-routed 9 routes down to 8 with the App. The drivers all used to be out until 3-4am and now they are all back by midnight. This has helped me so much in my job.
I also like how you can download an excel file.
I haven't found anything so far. Your app is great.
I was new to courier services and it has helped me be more efficient at my workplace. It has also helped me save driver time and the company that we work for money.
The software is incredibly inuitive and the product support is simply awesome. We have increased our routing efficiencies by leaps and bounds. As a bonus, Route4Me integrates seamlessly with GeoTab, our GPS trakcing program.
We've been using Route4Me for seveal months now and we have yet to find anything that we dislike.
Route4Me has solved the labor-intensive process of creating valuable routes for our drivers that we experienced with our old routing software. As a result, we are increasing our revenues by maximizing our routing productivity and efficiency.
Customer service is very responsive and attentive. Splitting customers from one route to a new one is a fantastic feature.
Occasionally routes to incorrect address
It takes many customers and puts them into a logical route, and the ability to see all customers at a glance is great. It saves time when scheduling because I can also see where the technicians are at a glance. It is helpful to see where everyone is at any given time.
It allows us to track our drivers in an efficient and timely manner. We are in a waste collection industry, and not missing a stop is crucial for our business as we are committed to providing good quality service to all our residential and commercial clients.
My customer representative is highly oriented about the ins and outs of the platform and is always available to answer any questions or concerns regarding the product. We appreciate when the company cares and is interested in learning more from its clients.
It would be highly beneficial to facilitate a double route location on both sides of the street, as the system sometimes gets confused when the routes are planned on both sides of a street.
Optimize Routes in a better and more effective way. Our drivers know their specific locations of service.
Route4Me has allowed us to streamline a huge part of our business saving us hours of work a day. The support is quick, helpful and always available.
The only downside about Route4Me is that it takes a long time for feature requests and product enhancements to be implemented in their software.
Route4Me automates the delivery and pickup of our product to customers, allowing us to be successful.
Always prompt to resolve issues. App works as needed.
Few crashes with app. Aside from this all good.
routing and efficiency.
Excellent product support. When we have questions or concerns, the team is always very responsive.
From our experience, there is no way to adjust the speed for varying road types. This impacts the accuracy of the trip times when using large vehicles.
Building density in our service markets, route efficiencies, and the ability to utilize live tracking of our fleet.
What is most helpful about route4me is it helps keep me organized and efficient throughout the day. I can see more clients in less time with route4me.
I don't think I have any negative comments about route4me
It is helping organize my route without me taking the time to try an figure it out.
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The amount of locations you can ask this app to optimize is AMAZING!!! Also, how many different way you can tweak your routes to make the most sense to you... just fantastic! The customer service team is available 24/7- absolutely incredible.
While previously using this app, the mapping was incorrect, but I think most design flaws have since been fixed!
Oh Boy! I have been able to cut our distribution time in half, with half the amount of cars out on the roads. We have a short window to get our literature out into the readers' hands, and Route4Me allows me to do this in record time, month after month. We are much more fuel-efficient, and no longer have to drive at the most hazardous parts of the day! The staff here are always willing to help with any problems I run in to so really they deserve the credit for solving the problems!!