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Route4Me Reviews

User Rating

4.5/5 (Based on 265 Ratings)

Rating Distribution

  • Excellent

    69.4%
  • Very Good

    19.6%
  • Average

    4.9%
  • Poor

    3%
  • Terrible

    3%

User Sentiments

Ease of Use, Route Optimization, Excellent Customer Service, Time Saving

Inaccurate Routing, Mobile App Issues, Confusing Interface, Address Mapping Errors

Do You Use Route4Me?

Write a Review

Review Summary

Overall, Route4Me receives positive feedback from users across various platforms. Reviewers commend its user-friendly interface, ease of use, and time-saving features. The software is particularly praised for its route optimization capabilities, helping businesses improve efficiency and productivity. Additionally, Route4Me's customer support is often mentioned as being responsive and helpful. However, some users have reported occasional technical glitches and limitations in customization.

Pros

  • Easy to use interface: Route4Me is easy to learn and use, with a userfriendly interface that is suitable for both novice and experienced users.
  • Powerful route optimization: Route4Me's robust optimization algorithms help businesses optimize their routes to reduce fuel costs and travel time, resulting in increased delivery efficiency.
  • Realtime tracking: Route4Me offers realtime visibility of drivers and vehicles, enabling businesses to track deliveries and respond to changes in realtime.

Cons

  • Limited integrations: Route4Me has limited integrations with thirdparty business systems, which can make it challenging for businesses to integrate it with their existing software.
  • Occasional glitches in tracking: A few users reported occasional glitches or delays in tracking the location of drivers and vehicles.
  • Not always the most costeffective option: Route4Me's pricing can be relatively high compared to other route optimization solutions, making it a less costeffective option for some businesses.

AI-Generated from the text of User Reviews

Reviews
MF

Molly F

January 11, 2024 Source: G2.com
"Excellent product, perfect add-ons, great price, and 5 star Customer Service!"
What do you like best about Route4Me?

The amount of locations you can ask this app to optimize is AMAZING!!! Also, how many different way you can tweak your routes to make the most sense to you... just fantastic! The customer service team is available 24/7- absolutely incredible.

What do you dislike about Route4Me?

While previously using this app, the mapping was incorrect, but I think most design flaws have since been fixed!

What problems is Route4Me solving and how is that benefiting you?

Oh Boy! I have been able to cut our distribution time in half, with half the amount of cars out on the roads. We have a short window to get our literature out into the readers' hands, and Route4Me allows me to do this in record time, month after month. We are much more fuel-efficient, and no longer have to drive at the most hazardous parts of the day! The staff here are always willing to help with any problems I run in to so really they deserve the credit for solving the problems!!

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AU

Anonymous User

December 22, 2023 Source: G2.com
"Scheduling Clinican's route"
What do you like best about Route4Me?

Every day I'm scheduling Clinician's route in route4me. It is very user-friendly and I never faced any issues while using it.

What do you dislike about Route4Me?

Nothing. It can be more attractive both in mobile and desktop version

What problems is Route4Me solving and how is that benefiting you?

Clinicians' easy-to-navigate route using maps.

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BB

Billie B

October 20, 2023 Source: G2.com
"Saved Drivers Time"
What do you like best about Route4Me?

I work for a contracted medical driver service and I re-routed 9 routes down to 8 with the App. The drivers all used to be out until 3-4am and now they are all back by midnight. This has helped me so much in my job.

I also like how you can download an excel file.

What do you dislike about Route4Me?

I haven't found anything so far. Your app is great.

What problems is Route4Me solving and how is that benefiting you?

I was new to courier services and it has helped me be more efficient at my workplace. It has also helped me save driver time and the company that we work for money.

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AU

Anonymous User

July 26, 2023 Source: G2.com
"Route4Me is a GAME_CHANGER!"
What do you like best about Route4Me?

The software is incredibly inuitive and the product support is simply awesome. We have increased our routing efficiencies by leaps and bounds. As a bonus, Route4Me integrates seamlessly with GeoTab, our GPS trakcing program.

What do you dislike about Route4Me?

We've been using Route4Me for seveal months now and we have yet to find anything that we dislike.

What problems is Route4Me solving and how is that benefiting you?

Route4Me has solved the labor-intensive process of creating valuable routes for our drivers that we experienced with our old routing software. As a result, we are increasing our revenues by maximizing our routing productivity and efficiency.

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LP

Lori P

May 10, 2023 Source: G2.com
"Easy to Use Interface Made Scheduling Simple"
What do you like best about Route4Me?

Customer service is very responsive and attentive. Splitting customers from one route to a new one is a fantastic feature.

What do you dislike about Route4Me?

Occasionally routes to incorrect address

What problems is Route4Me solving and how is that benefiting you?

It takes many customers and puts them into a logical route, and the ability to see all customers at a glance is great. It saves time when scheduling because I can also see where the technicians are at a glance. It is helpful to see where everyone is at any given time.

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AU

Anonymous User

April 28, 2023 Source: G2.com
"Great Customer Service Support"
What do you like best about Route4Me?

It allows us to track our drivers in an efficient and timely manner. We are in a waste collection industry, and not missing a stop is crucial for our business as we are committed to providing good quality service to all our residential and commercial clients.

My customer representative is highly oriented about the ins and outs of the platform and is always available to answer any questions or concerns regarding the product. We appreciate when the company cares and is interested in learning more from its clients.

What do you dislike about Route4Me?

It would be highly beneficial to facilitate a double route location on both sides of the street, as the system sometimes gets confused when the routes are planned on both sides of a street.

What problems is Route4Me solving and how is that benefiting you?

Optimize Routes in a better and more effective way. Our drivers know their specific locations of service.

Read more
AU

Anonymous User

April 28, 2023 Source: G2.com
"Route4Me Is A Game Changer"
What do you like best about Route4Me?

Route4Me has allowed us to streamline a huge part of our business saving us hours of work a day. The support is quick, helpful and always available.

What do you dislike about Route4Me?

The only downside about Route4Me is that it takes a long time for feature requests and product enhancements to be implemented in their software.

What problems is Route4Me solving and how is that benefiting you?

Route4Me automates the delivery and pickup of our product to customers, allowing us to be successful.

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AU

Anonymous User

April 27, 2023 Source: G2.com
"Great Service, Better Support!"
What do you like best about Route4Me?

Always prompt to resolve issues. App works as needed.

What do you dislike about Route4Me?

Few crashes with app. Aside from this all good.

What problems is Route4Me solving and how is that benefiting you?

routing and efficiency.

Read more
AU

Anonymous User

April 26, 2023 Source: G2.com
"RT4Me is the dynamic solution we have been looking for."
What do you like best about Route4Me?

Excellent product support. When we have questions or concerns, the team is always very responsive.

What do you dislike about Route4Me?

From our experience, there is no way to adjust the speed for varying road types. This impacts the accuracy of the trip times when using large vehicles.

What problems is Route4Me solving and how is that benefiting you?

Building density in our service markets, route efficiencies, and the ability to utilize live tracking of our fleet.

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AU

Anonymous User

April 26, 2023 Source: G2.com
"Excellent support"
What do you like best about Route4Me?

What is most helpful about route4me is it helps keep me organized and efficient throughout the day. I can see more clients in less time with route4me.

What do you dislike about Route4Me?

I don't think I have any negative comments about route4me

What problems is Route4Me solving and how is that benefiting you?

It is helping organize my route without me taking the time to try an figure it out.

Read more

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